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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
jie yao
For the value and what it offers, I think it is pretty good. The build quality is very good. If you are looking for a simple monitor that you can connect to your laptop for work or school, this one is the one you should choose.
jack lee
I need a portable monitor as an additional screen for my mobile devices. I tried some other ones and only keep this one.It's just simple and reliable. Plastic frame and a little bit thick but works like a charm. I seriously consider getting a second one.
Bus Driver 808
Connect this item to a 2020 Macbook Air 13", and it works just fine in terms of plug and play. Unfortunately, there is a power drain so severe when running CPU intensive applications the Macbook battery discharges completely after 4-5 hours of use. And yes, the Macbook as well as the monitor are both plugged into AC power while this happens. This also happens when the laptop monitor is completely dimmed black. Also, power surges are common. When they do happen the monitor goes into sleep mode immediately. Whatever work you had on the monitor is now transferred to the laptop, and it's annoying. I'm trying to find out how power distribution works, but that information is limited to internet searches as the manual in the box is all of 3"x3" and maybe 10-15 pages.
Laura T
I wanted to have a smaller work station at my dining room table so I can easily pack it up at the end of the day, so I bought this portable monitor, along with a keyboard and mouse and and stands for my monitor and laptop - all from Amazon.I don’t consider myself tech savvy, and I got it all out of the boxes and set up with my HP Elitebook in about 10-15 minutes. The monitor alone took a couple minutes. So easy.The monitor, is thin, light, great size and has a nice carrying case for travel. The color resolution is not the best, but good enough for my purposes. Speakers are nice if you need them.
Robert
This is a great little monitor, I’m using it mainly with my Switch and the video quality is amazing. I’m getting no input lag and that’s a must for me when it comes to gaming. Built in speakers have good audio but I play with headphones plugged in through the audio jack. It folds shut into a protective cover which is a nice plus for traveling. If you’re in the market for a cheap portable monitor that’s great for gaming, look no further.
Hoan
I purchased this in addition to two other 15.6 inch touch screens that I also bought from Newsoul. The 13.3 inch monitor is packaged nicely and comes with a variety of cables for your specific need (HDMI, USB-C, DP). The screen size serves a very niche market for those minimalist folks who want to save extra desk space, and it is very easy to carry around. The ports are set up on the side which made it very easy to insert. The customer service is extremely helpful. I received my adapter the next day from an additional request as I wanted to project my phone onto the screen. Overall I highly recommend this product. The quality of Newsoul products has never disappointed.
Easily Pleased Individual
Update:So, after reading my review below, Uperfect contacted me about my experience with the product. By this time, I had returned both the original and the replacement monitors.They offered a replacement monitor of a different model, and I accepted it. Honestly this monitor is not perfect either, but it's better than the 17" display, and I am genuinely impressed with the lenghts this company is willing to go for customer satisfaction.I'm giving five stars for an excellent company who will stand by their product, and no stars for the actual product. My original review regarding the product is below:The colors are terrible. I thought I had a bad unit at first, got a replacement shipped in and the second monitor was identically terrible. The product quality is consistent. Consistently bad.In my attached picture, this monitor is on the top right corner. Notice that the color red looks way more yellow than it should. It's not just red that's affected either: Blue looks like light blue, while green is also more pale and yellow than it should be. With an advertised 100% sRGB color rating, this is not good.That said, if you're willing to overlook the screen, everything else is pretty good.
Cust101
I bought this monitor to go with my Raspberry Pi. You need a fully functioning screen to go with this card-deck sized computer. The monitor is HDMI-res and comes with a full array of cables. I particularly like the USB to USB-C cable for power. You need to find a power source, it feeds off USB power from your computer. Another appendage is the HDMI cable (mini HDMI on the monitor side) to full HDMI for the computer side. Monitor comes with a really cool wire-frame monitor stand that can position the screen at various angles. Handy to carry along. I'd rate this a buy.
Broadway Molina
Foe everyone reading this, This is my 3rd Monitor from this seller. I was using an older version and they came out with this, I knew I had to get it. This setup helps with my mobile Dj. The brightness and color are amazing. Games are amazing on it as well. The unboxing experience is exciting. And they give you everything you need all cables included. I love interacting with the sellers they are fast responders and professional. Would definitely recommend!
DMReese
This 16" 2K Monitor is a great value and is feature rich. It includes a very versatile leatherette magnetic desktop case, east to use controls and a high quality image. A single toggle on the side gets you to all menu features and setting menus, very intuitive and fast settings.I like how light this is and how easily it is to connect. All the cables needed are included and the instructions do a good job outlining the settings and adjustments.Includes a nice 100mm VESA mounting holes on the back to allow any VESA bracket to be used.THe screen is bright, clear and has very good resolution. If there was a 6 star review I would rate it there.
shibintv@tamu
Most of the time I skip the review part. But this one definitely deserves one.Customer Support - SuperStars :)Best part is customer support. The Iphone connector was not supported. I sent an email to customer support. They responded in minutes and helped me in an unexpected way. They sent me the suitable connector information and refund for the purchase as well. That was a once in a lifetime experience for me. Kudos you guys.Product Review ( After two weeks usage)Display clarity: It works charm as an extended laptop and phone display.Connectivity: Connection is smooth and fast. I didn’t face any glitch or connection delay.Sound: Sound is not too high. But it’s very clear and satisfying for a portable display.Handling and setup : It’s very lightweight and the holding pad is perfect.Final conclusion: Buy it :)
Nivek
I have purchased numerous monitors for my custom arcade machine, never quite happy but limited in size to 19 inches or less. Then I purchased this on a whim, and it is literally a game changer! Virtually the same viewable area as the 19 inch it replaced, but WOW the picture is great, refresh is great, and viewing angle is excellent in ALL directions. Build quality and packaging seem well beyond the price. Only negative is that it is a little dim, and colors are slightly muted. I am sure with some adjustment I could fix a bit, but frankly on balance the picture out of the box is really great and I am just leaving it alone.
MaryAnn Perez
I am sad since I was super excited to have a PORTABLE monitor. It’s not portable.Pros: -The picture quality is great .-It is light weight .Cons:- it Must be plugged in to an electrical wall outlet AND what ever device you are using . So it is NOT portable . It’s annoying.( And I tried connecting it directing to my laptop with the power cable and that did not work .)-It is not compatible with my IPhone unless I purchase a $38 iPhone digital AV adapter.I’m returning it.
noliat
Having bought a handful of portable monitors from Amazon, this definitely seems to be the best bang for buck, and one of the very few that have a 16:10 aspect ratio, which is very helpful and ideal as a secondary work monitor. The extra height compared to a 16:9, although minimal, does make it that much better.Picture quality: 5/5Overall picture quality is very good. Given the screen size of 16", 2560x1600 makes content look really sharp and text appears clear and legible. Overall color accuracy is pretty good as well, although I would not be using this for any type of professional media editing.There's also basic picture adjustments available, such as brightness, contrast, backlight, etc, but I left them all at default. As far as brightness goes, this monitor can get fairly bright. In normal ambient room light, I keep the backlight turned to 10 (out of 50), and it is plenty bright already. In an office setting, I usually turn up backlight to around 30 or 40.And even though this is marketed as having HDR, this monitor does not get bright enough to take advantage of HDR. SDR is more than good enough with this monitor.Build quality: 4.5/5The monitor itself is very light and thus makes it very portable. The folder/portfolio case that it comes with is handy as well. I would hesitate carrying this around by itself, as it doesn't look like it withstand much stress. If pair with a laptop to provide it more rigidity in bag, it should be fine. The VESA mount option is also very useful.Note: my first unit that I received was defective, as it kept flickering upon turning on. However, customer support was very helpful and exchanged a new unit for me within a few days. The new monitor is working perfectly.Price: 5/5This monitor hits the sweet spot at ~$150, and between the 4 portable monitors I purchased on Amazon, it is probably the best quality monitor for the price. While there are slightly cheaper options, they're mostly lower resolution or smaller in size. And for the ones with similar specs, they're almost a full 50% more expensive for not much more features other than maybe higher frame rates. A lot of them are also not 16:10.Overall, I think this is a great monitor. Although I use it primarily for work, I would not hesitate to use it occasionally as a portable screen to watch some movies or play some games. I would highly recommend, and the customer support is great is well.
Nicholas Ferbert
Stopped working after 5 months - says no signal, powers down, despite cords being functional and having worked with the same set up for the five prior months without issue
Taylor Jade
I use this monitor to work from anywhere but home. I’m fully remote and sometimes my home office isn’t the best place for me to write or so busy work. So this monitor lets me be productive and other environments. It’s especially awesome that it only takes one cord to use and your laptop will keep it charged. Just be careful to keep it in the case at all times. I think the screen is pretty fragile. The customer service has been pretty good too.
Kiara Dulay
Needed a case to protect a portable monitor. Protects the screen when the monitor is in your laptop bag.
pebbles2000
On 6/15/22, I purchased this monitor as a 2nd screen for my MacBook Air. The screen was good for about 3 weeks, then I noticed a hairline crack, even though I didn't drop the screen. The crack got bigger over time; and ended up extending across the entire screen. I wrote a review about it; and immediately a rep from Newsoul contacted me and offered a replacement screen. I accepted and received the replacement screen around 7/30/22. Unfortunately almost immediately the screen started flashing lights. I tried different cables, but the flashing lights didn't disappear. Then less than 2 weeks after I receive the replacement, my screen went dark for no reason every 2-5 minutes. I would need to unplug/plug cable; or jiggle the screen to try to revive the screen. But the frequency and length of screen going dark is increasing, so most likely I don't expect the screen will last much longer.So in conclusion, although customer service is very responsive and helpful, I would not recommend this product due to quality issues.
Juan Manuel Fonseca
la pantalla no es tactil o no se puede activar esta funcion y el fabricante no explica como?
Stephanie Efrosman
Very happy with the product and customer service. The monitor is great for someone who works on-the-go such as myself! I did have an issue within the first few weeks of receiving the monitor (the screen cracked), however, the customer service was amazing and they immediately shipped me a replacement monitor. Very happy with the quick response!
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