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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
Nicholas Ferbert
Stopped working after 5 months - says no signal, powers down, despite cords being functional and having worked with the same set up for the five prior months without issue
Moe
It is a very good monitor.... I am very happy that I got it. The resolution is FHD. It is working perfectly with my Windows laptop. It came with a charger, two USB C cables, and HDMI cable. I just plugged the power cable and the HDMI cable in and monitor is working with no issues. Its HDMI port is a regular size. It has a micro USB port and it has power button, and two volume buttons. I am happy with this 17 inch monitor. Highly recommend.
Richard Mata
What i loved most about this product is its vesa compatibility. I was able to mount it side by side with my four dell tablets. The picture quality is also great, its crisp and colorful. The item comes with all the cables you need plus if your connecting it to your mobile, it also charges your phone, so no need to worry about having low battery. It really convenient to use dex program.
MaryAnn Perez
I am sad since I was super excited to have a PORTABLE monitor. It’s not portable.Pros: -The picture quality is great .-It is light weight .Cons:- it Must be plugged in to an electrical wall outlet AND what ever device you are using . So it is NOT portable . It’s annoying.( And I tried connecting it directing to my laptop with the power cable and that did not work .)-It is not compatible with my IPhone unless I purchase a $38 iPhone digital AV adapter.I’m returning it.
Darla M.
I’ve been giving this monitor a thorough testing by using it with my touchscreen laptop, my traditional laptop, my iPhone and my Nintendo Switch. It does not disappoint!! It has a nice magnetic case/cover with it, and every cord you could possibly need. But it’s super easy to use with the type-c cord, so you may not need any of the extras that they supply you with anyway. With the built in battery, no extra power cord is needed! It holds the charge for a fairly long time, but of course that will depend on your use. Speakers are pretty good. Picture quality is excellent! The only con that I’ve found is that the navigation for the On Screen Display (OSD) menu to adjust picture/color/advanced settings is not intuitive. It’s not a touchscreen menu, and is controlled by the Brightness/Volume rocker buttons, which takes some getting used to. But once I adjusted the settings to my liking, I don’t think I’ll need to navigate through it again anyway. If you’re looking for a touch screen portable monitor, don’t hesitate to scoop this one up. Purchase with confidence! And if you do have any questions, reach out to customer service and she will respond super quick! Very knowledgeable!
jack lee
I need a portable monitor as an additional screen for my mobile devices. I tried some other ones and only keep this one.It's just simple and reliable. Plastic frame and a little bit thick but works like a charm. I seriously consider getting a second one.
Taylor Jade
I use this monitor to work from anywhere but home. I’m fully remote and sometimes my home office isn’t the best place for me to write or so busy work. So this monitor lets me be productive and other environments. It’s especially awesome that it only takes one cord to use and your laptop will keep it charged. Just be careful to keep it in the case at all times. I think the screen is pretty fragile. The customer service has been pretty good too.
Michael
This is a fabulous portable monitor that works perfect with a MacBook 16" M1 Max. Keep in mind that you have to power it and then send the power through the monitor to the computer. I tried to go power->Computer->Monitor and the brightness would only go to 85 before shutting itself off. Run Power->Monitor->Computer and it runs great.I did end up returning it but not because I didn't want to keep it. Unfortunately I have a hardside computer luggage that holds 4 computers and it was just too large to fit :-(Still, highly recommended.
Senorfuzion
There’s a lot of options for portable monitors. I have searched over 20 different brands and I found it is the best for value/features. The interface has buttons on the side to control settings and volume. This is more intuitive than the scroll wheel button used in other models. Sound is mediocre, I can play retro games on it, but for movies, then I recommend using external speakers. There is no logo with non-sensical English, which makes my desk setup more professional looking. The frame feels solid and gives a premium feel. The VESA has 4 holes to mount, other brands has only 2. The picture quality is within specifications of a 1080p monitor, so within my expectations.
zalbarqa
in order to make the touch working perfectly you need to use the type C to type C cable and make the touch screen as the main screen.. or you can use hdmi + usb to type c cable together it will give the same behavior,the only thing which does not meet my expectation is the screen speaker quality is weak other than that all perfect
Paul Antill
I'm pairing this with my Microsoft Surface Book 2 15in for work and productivity on the go and office. While at 13in it's smaller than my laptop screen, my preference was for a compact screen that was more portable and lighter.What surprised me most was how thin and easy to pair it was. It essentially looks and feels like an android tablet. You get everything you need out of the box to ensure you can pair it to most devices extremely simply. Pairing it was as simple as connecting the USB C to USB wire from the monitor to my laptop. I didn't need to use the charger provided at all. No additional setup or software was needed. I tweaked the color and brightness a bit from the settings on the monitor itself to more closely match the laptop, but aside from that, it was good.I wanted a touch monitor as it paired well with my touch screen experience I was already used to. It's great to be able to pinch to zoom and scroll with gestures. The folio/tent cover allows you to get your preferred viewing angle while also being a screen protector when not in use.
Duchess
This monitor was just the right size for me and I love the 2560x1600 resolution. Color looks great to me and the speaker is okay. It comes with a magnetic case that is also a stand. It works okay but I needed something with more stability and adjustable angles. I contacted their customer service and they were able to answer and address all questions and concerns quickly. They also sent me a VESA stand that was exactly what I needed. Great product and exceptional customer service!
DMReese
This 16" 2K Monitor is a great value and is feature rich. It includes a very versatile leatherette magnetic desktop case, east to use controls and a high quality image. A single toggle on the side gets you to all menu features and setting menus, very intuitive and fast settings.I like how light this is and how easily it is to connect. All the cables needed are included and the instructions do a good job outlining the settings and adjustments.Includes a nice 100mm VESA mounting holes on the back to allow any VESA bracket to be used.THe screen is bright, clear and has very good resolution. If there was a 6 star review I would rate it there.
Hoan
I purchased this in addition to two other 15.6 inch touch screens that I also bought from Newsoul. The 13.3 inch monitor is packaged nicely and comes with a variety of cables for your specific need (HDMI, USB-C, DP). The screen size serves a very niche market for those minimalist folks who want to save extra desk space, and it is very easy to carry around. The ports are set up on the side which made it very easy to insert. The customer service is extremely helpful. I received my adapter the next day from an additional request as I wanted to project my phone onto the screen. Overall I highly recommend this product. The quality of Newsoul products has never disappointed.
The Kandyman
UPDATE: I received another 13.3" monitor from the seller. The one I received was a 4k rather than a 2k monitor (https://www.amazon.com/Portable-Monitor-Upgraded-Speakers-Computer/dp/B09RZQWH3Z/ref=cm_cr_srp_d_product_top?ie=UTF8&th=1). This 4k monitor works perfectly. A single Type-C cable for both signal and power, and it saves any monitor settings that you change. Also a better picture.=== Original review ===First, good resolution at 2k and nice display.However this is not a slim monitor as described. At 9mm for a non-touch screen monitor, this is thick. It is barely 2.5mm thinner than my 13.5" laptop which has a touch screen. The thickness is however not a huge deal for me.The big problem is the fact that monitor settings (e.g. brightness) are not save/restored unless when you connect via HDMI. I.e. if you set monitor brightness for instance, disconnect and reconnect the power, the brightness returns to default settings. This is annoying for a portable monitor which is meant to be connected and disconnected often. This is true whether you connect with a single type-C cable for both signal and power, or whether you connect an external type-C cable for power before connecting another type-C cable for signal. The only time settings are saved/restored between connections is if you use a HDMI cable for signal.
dan kelly
Purchased two of them to extend display of MacBook Pro. Everything is aces except the Mac struggles to retain display placement configuration settings relative to main display. I’m pointing fingers at the Mac, but could be a firmware issue with the monitors. Either way, it’s a trivial matter
DMReese
Best laptop extra monitor I have found at a decent price. The colors and brightness of this display are excellent. Setup was a breeze, completely up and running in 10 minutes. Lots of menu options and straight forward connections that make setup and use a easy task. I took this with me to work off site at Starbucks and had more comments then I expected. I probably helped sell a few of these just in this one visit. The pictures do not do it justice, my iphone camera is great but the ambient light was a struggle to get a true quality picture.
Rey Lozano
I am so happy with this monitor. It was easy to set up. Super sleek so it can fit in my camera/video bag. The big plus factor is that it came with a protective case.
Erika Saxton
I used this once. It’s stopped working not even two weeks after buying it. Incredibly disappointed.
ftype
I travel a lot for both work and leisure, and also work remote from both my own home and from my family's home so I've always used various travel monitors. Travel monitors over the years have gotten so much better and cheaper (started with a Lenovo 720p 14" over a decade ago), and I regularly kept upgrading since they're so handy to have. My last travel monitor (an Asus) broke due to my clumsiness so I was in the market for a new one. I was just going to buy another Asus when I noticed they have 17.3" travel monitor... which was extremely expensive because it was a ROG series gaming monitor (240hz, 3ms, other fancy features). I mainly just wanted something for work but the idea of having such a nice, large display for a travel monitor was temping. I almost pulled the trigger when I noticed a lot of off-brand 17.3" travel monitors which were plenty for what I needed (17.3" and 1080p) and I ultimately settled on this one.Initially, I was kind of surprised that there's no brand logo on it (and only noticed after received it that the stock pictures are the same- no brand logo) but honestly, I find that a plus because it's a sleek and clean design. I plugged it in, Windows recognized it immediately AFTER I used the right cable (there is both a USB C power/video cable and then a USB C power only cable) and into the right slow (again, there's a slot just for power and a slot for power/video input). My work laptop (Lenovo T480s) kept disconnecting it every now and then for a few seconds before reconnecting- I wasn't sure why but after I plugged in the additional cable for power, it stopped disconnecting. I figure it was my work laptop could not sufficiency power it so to test the theory, I tried it with my personal laptop (Lenovo Legion 6 Gen 5) and it worked fine with just the single video/power cable; I did not need the additional power cable. Overall, I'm very happy with the monitor for work. Visually, productivity software looks nice and clean on it, and playing some HD video, it was smooth, bright and with vibrant colors.I did not try it with anything else (HDMI) or try the other ports (micro-USB/headphone jack). It does have built in speakers, which is nice and they work decently well but aren't super loud.Just for fun, I had my Switch near by and decided to see if I could just plug the USB C cable to my Nintendo Switch and... nothing. So I plugged in the power cable and it worked! What a nice surprise, you can use this to play the Switch, just like you would a regular docked TV, as long as you can also feed it from a power supply. Metroid Dread looked and sounded good, I didn't notice any input lag or anything. Not sure if it works with all Switch models but I have the OLED model, I imagine it would work with the standard Switch too since the OLED Switch works with the standard Switch dock (Lite users are SOL). Bonus note: it even worked when I used my Anker battery bank to power it!Also included was a USB wall plug and a fold-around case, which doubled as the stand. The case/stand doesn't seem like it's going to be super protective nor does it really function as a great stand (can't angle it to anything other than the standard 45-degree angle). The case stand is probably my only knock on the product. It is VESA compatible too, which seems kind of pointless for a travel monitor but... yeah.
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