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Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
Roland
I bought another product the Orion switch up for my Nintendo switch that thing was a disaster. This however is perfect charges my switch while I play has battery built in cam with wires and a case big screen. It's actually portable. Love it
Matthew Liechty
This monitor is incredible value. I was a bit skeptical that it could have all the features it has for such a low price. But when I received it everything worked as expected. I use a Macbook Air 2020 M1 for work. I frequently travel and have to work from various locations. Because the screen on my Macboook is small, I thought a portable screen would be perfect to extend my screen real estate while working away from my home office. I love the 2k resolution because it creates more screen space for me to work on. On my Mac I did have to adjust the resolution (Displays -> Scaled) and select the toggle that's called something like, "Show all resolutions". Once I pressed that I was able to select the 2k resolution. With 2k, everything is pretty small (such as text), but it's easy to zoom in and adjust the windows / scale to the right size. Although apparently it's recommended to use the power cable separately while extending your screen, I was able to use the included USB-C to USB-C cable to power and display from my Macbook. Of course it drains your Macbook battery faster, but if your Macbook is plugged in, you should be able to simply connect the monitor into the laptop and not the wall. I'm not an expert or anything so I don't know if there are any downsides to this approach for things battery longevity, etc. But so far it's worked well for me.I also bought this screen to use to watch videos from my phone while traveling. I have a Samsung Galaxy S20 FE. Initially I attempted to connect my phone and it didn't work. My device just acted like it was charging the monitor or being charged by the monitor. It didn't recognize the display. I contacted support and received a response within a day. I was recommended a cable that they promised to reimburse me for. I ordered it (HDMI to USB-C video cable) and with it, my phone recognized the monitor as a display but the monitor was still blank. After some troubleshooting, I found out the problem was with my phone, not the monitor. My phone's USB-C port is damaged so it only communicates power not video. I plugged my younger Brother's Galaxy S20 into the monitor and it worked immediately with both cables (the included USB-C to USB-C and the separately ordered HDMI to USB-C). I told this to support and they still offered to pay for the ordered cable. Today they reimbursed me as promised. I've never had customer service this good.Just a couple things on how the monitor works with a phone plugged in. First, if you have a phone similar to mine, you definitely have to plug the monitor into the wall as well. My brother's phone's power output definitely was not powerful enough to power the monitor. Even if it did, I'm sure the phone would be drained very quickly. Much to my surprise, my brother's Samsung phone got the full 2k resolution on the monitor when mirroring the phone (Galaxy S20). Amazing how powerful phones are nowadays. Another thing I was originally concerned about was whether the display would work with protected content, aka HDCP. If the monitor and cable do not support HDCP, you cannot watch most Netflix, Hulu, etc. shows when mirroring or extending. I tested this and using the included USB-C to USB-C and the later provided USB-C to HDMI video cable, I was able to view protected content on the display, so I assume it supports HDCP. Amazing!A quick note on other features. As other reviews have said, the speakers are not very good quality. But that's not at all what I bought it for. My Macbook's speakers are good and it's easy to connect headphones to the sources device. So I didn't care that they didn't sound good. Also, some have complained about the magnetic foldable case/mount. It's true that the magnet isn't super strong, but it mainly stays mounted fine on a stable surface. No problems for me here.Essentially, the monitor does what I wanted to do, and very gracefully. Very happy with my purchase and unbeatable value for the price. I'm looking forward to using this during travel.
Chris
The screen is not 100% srgb at all acoording to my test equipments. It was 96% at hdr and awfully 26% srgb when hdr was off. As hdr function is doubtful. As i runned battle field 5 with hdr on. The saturation way why off. I cant even see my in game profile picture
Laura T
I wanted to have a smaller work station at my dining room table so I can easily pack it up at the end of the day, so I bought this portable monitor, along with a keyboard and mouse and and stands for my monitor and laptop - all from Amazon.I don’t consider myself tech savvy, and I got it all out of the boxes and set up with my HP Elitebook in about 10-15 minutes. The monitor alone took a couple minutes. So easy.The monitor, is thin, light, great size and has a nice carrying case for travel. The color resolution is not the best, but good enough for my purposes. Speakers are nice if you need them.
Marcello
I find that with these portable monitors it's mostly about finding one that meets enough of your criteria at a decent enough price and honestly this one does it for me. The Resolution / Aspect Ratio is really nice. Apple and all the other big laptop companies are going 16/10 for a reason. Resolution at this size is also great. You really don't need the power drain of 4K at this size and it just adds extra cost. If I was to pick something about it I didn't like, the HDR performance is kind of mediocre and I don't believe i saw a VESA certification anyway but for the price I don't really think that's an issue, at least it has it. Also the colors are a bit warm so you might need to tweak that yourself but that's doable. It's a great all rounder for the price.
DMReese
This 16" 2K Monitor is a great value and is feature rich. It includes a very versatile leatherette magnetic desktop case, east to use controls and a high quality image. A single toggle on the side gets you to all menu features and setting menus, very intuitive and fast settings.I like how light this is and how easily it is to connect. All the cables needed are included and the instructions do a good job outlining the settings and adjustments.Includes a nice 100mm VESA mounting holes on the back to allow any VESA bracket to be used.THe screen is bright, clear and has very good resolution. If there was a 6 star review I would rate it there.
Verne
I got this to make my mini PC portable. I like that it has full size HDMI, the option of using usb-c for both power and signal instead (when using the correct port, though I probably won't use it that way). The cover lays flat for protection and slimness for transport, and folds up into a stand for use. I also like the option to connect my phone with OTG, but need some cables for that. Working good.
Dark Link
Working great.The picture quality it is crisp and clear.The quality of the screen is nice for a 5 sensitive points but looks fragile just take care when you carry with you.The brightness is good for indoor for outdoor not too much because the screen is glossy.The volume is low but ok, I use the 3.5mm jack to connect my headphones or speakers.The Colorful Flowing Atmosphere Lights are very low I don't see the difference if is on or off :PBeen using for a month with my S10+ in mirror mode and Dex mode both working great, tested with a laptop and the touch is working.The only downside was the HDMI cable didn't work for me (used another one) and that only have 1 OTG USB port. I use wired mouse, keyboard and controller because I'm using it for gaming so I bought a USB HUB and its working great.
j. salk
This is a really well designed portable monitor stand.I tested it with my 15.6 inch portable monitor and it was really stable.You can also tighten the hinges with the included Allen wrench.There’s an area underneath the stand to store it, which is really convenient.What really astounding about this stand was that, it even worked with a 17.3 inch portable monitor, and was very stable.The monitor can be rotated 360 degrees for a vertical or horizontal orientation.Highly recommended.
zalbarqa
in order to make the touch working perfectly you need to use the type C to type C cable and make the touch screen as the main screen.. or you can use hdmi + usb to type c cable together it will give the same behavior,the only thing which does not meet my expectation is the screen speaker quality is weak other than that all perfect
Robert
This is a great little monitor, I’m using it mainly with my Switch and the video quality is amazing. I’m getting no input lag and that’s a must for me when it comes to gaming. Built in speakers have good audio but I play with headphones plugged in through the audio jack. It folds shut into a protective cover which is a nice plus for traveling. If you’re in the market for a cheap portable monitor that’s great for gaming, look no further.
Vanessa T.
This has really helped my workflow! Not too big & good quality. Used as a second & travel monitor for my MacBook. Love it!
Bus Driver 808
Connect this item to a 2020 Macbook Air 13", and it works just fine in terms of plug and play. Unfortunately, there is a power drain so severe when running CPU intensive applications the Macbook battery discharges completely after 4-5 hours of use. And yes, the Macbook as well as the monitor are both plugged into AC power while this happens. This also happens when the laptop monitor is completely dimmed black. Also, power surges are common. When they do happen the monitor goes into sleep mode immediately. Whatever work you had on the monitor is now transferred to the laptop, and it's annoying. I'm trying to find out how power distribution works, but that information is limited to internet searches as the manual in the box is all of 3"x3" and maybe 10-15 pages.
Y. Cheng
Graph is sharp but it turns jumpy and black after 6 months. Short life!
Haley Brooke
Suuuper easy to tote around and set up. Quality & price are perfect and you only need one small cord to connect to the laptop.
Marcello
I find that with these portable monitors it's mostly about finding one that meets enough of your criteria at a decent enough price and honestly this one does it for me. The Resolution / Aspect Ratio is really nice. Apple and all the other big laptop companies are going 16/10 for a reason. Resolution at this size is also great. You really don't need the power drain of 4K at this size and it just adds extra cost. If I was to pick something about it I didn't like, the HDR performance is kind of mediocre and I don't believe i saw a VESA certification anyway but for the price I don't really think that's an issue, at least it has it. Also the colors are a bit warm so you might need to tweak that yourself but that's doable. It's a great all rounder for the price.
david hodgkin
Good product at a reasonable price..
TechUser
Initially all the Settings could be changed. Then I went back to adjust the brightness and contrast, but could no longer scroll to those settings. I returned it, since I could not change the Settings after about 5 min of use.
Darby
I love this new screen! The customer service is also amazing! I am excited to use for my new business!
Phong Huu Nguyen
I have a couple portable monitor before so far this one is the best one because it's doesn't required power cord like the other, it's have a built in battery which make lot of sense , me and my son play game on this plan at the airport and we enjoyed it, it's past tsa test too
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