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NEWSOUL products are designed by our experienced product expert and patented in the USA market.
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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
Stephanie Efrosman
Very happy with the product and customer service. The monitor is great for someone who works on-the-go such as myself! I did have an issue within the first few weeks of receiving the monitor (the screen cracked), however, the customer service was amazing and they immediately shipped me a replacement monitor. Very happy with the quick response!
Verne
I got this to make my mini PC portable. I like that it has full size HDMI, the option of using usb-c for both power and signal instead (when using the correct port, though I probably won't use it that way). The cover lays flat for protection and slimness for transport, and folds up into a stand for use. I also like the option to connect my phone with OTG, but need some cables for that. Working good.
Haley Brooke
Suuuper easy to tote around and set up. Quality & price are perfect and you only need one small cord to connect to the laptop.
Daniel Parra Holguín
My review is based on maybe that my expectations were too high or portable is a tricky word for this monitor... The size and weight are the only portability features that I can highlight.The first thing you expect is to have some autonomy from power energy, which is just not possible... But that's just the beginning, the distribution of ports is awful, you have the power port on a different side than for example HDMI port, why is that important? because you need to put your monitor side by side with your laptop (conventional monitors have a tall base, and you don't deal with this), but because of this distribution you need to keep them a little bit away, which is annoying and harmful for cables.The power energy cable is just the worst that the manufacturer could imagine, it is extremely short, so I invite the owner of this brand to think about connecting this monitor to power energy when you are going to a Starbucks, or even have it on a VESA mount.In conclusion, I bought it hoping this would kick me away from home, and frequent more coworkings, but I have it archived in my closet.
Marleen Smith
The monitor works very well. I initially could not connect it via the USB-C ports. Their customer service was outstanding and determined that my computer was not Thunderbolt 3 compatible, which it needs to be to utilize the USB-C port. However, I am connecting it via HDMI and the monitor works perfectly. It is light weight, portable, has good color, and the smart case is very nice. I am extremely satisfied with this purchase and recommend it as a great portable monitor.
Duchess
This monitor was just the right size for me and I love the 2560x1600 resolution. Color looks great to me and the speaker is okay. It comes with a magnetic case that is also a stand. It works okay but I needed something with more stability and adjustable angles. I contacted their customer service and they were able to answer and address all questions and concerns quickly. They also sent me a VESA stand that was exactly what I needed. Great product and exceptional customer service!
Dave
I work an office job that requires travel from time to time and I always found it to be very hard to be productive without my home 34 inch ultra wide monitor. While this is not quite as big, it’s the best thing I could ask for when I travel. It is compact, the feel of it is premium, it is light and packs away unnoticeable in my backpack. Being able to display and power the monitor using a single usb-c cable is great—I bought a mini 3 inch usb-c to usb-c cable connector which leaves virtually no cable tangling in your workspace. The brightness is far brighter than I had with other portable screens and the i enjoyed the breath of the other settings too (including a blue light reducer!) I also enjoy the screen cover—since it’s magnetically attached to the back of the monitor, you can move it up or down to reposition the monitor an additional 20-40 degrees. Lastly, the pen hole is surprisingly handy—I had my doubts that a single pen would be able to hold up the monitor, but it works like a charm!
double10s
First, the display monitor and accessories were well packaged and made of high quality.It was very easy to connect this monitor to my laptop and configure it to be extended or duplicate. Just connect the provided HDMI or USB cable, power cord, and you’re done.There’s wall mounting bracket hardware that allows you to easily attach the display to the wall and remove it for on the go!The display quality is excellent. Sharp contrast, bright colors, and no flicker observed.I’m not a gamer but this display should work fine with gaming devices.Overall great display for portability - at home or on the move with a laptop.
Broadway Molina
Foe everyone reading this, This is my 3rd Monitor from this seller. I was using an older version and they came out with this, I knew I had to get it. This setup helps with my mobile Dj. The brightness and color are amazing. Games are amazing on it as well. The unboxing experience is exciting. And they give you everything you need all cables included. I love interacting with the sellers they are fast responders and professional. Would definitely recommend!
Santiago Vallejo
I was not expecting to get a response when the power block failed about 3 months after the purchase, but they responded fast and sent to me a new one. Very good service
DMReese
This 16" 2K Monitor is a great value and is feature rich. It includes a very versatile leatherette magnetic desktop case, east to use controls and a high quality image. A single toggle on the side gets you to all menu features and setting menus, very intuitive and fast settings.I like how light this is and how easily it is to connect. All the cables needed are included and the instructions do a good job outlining the settings and adjustments.Includes a nice 100mm VESA mounting holes on the back to allow any VESA bracket to be used.THe screen is bright, clear and has very good resolution. If there was a 6 star review I would rate it there.
Erock
I'm a big fan of portable monitors, they are great for traveling or camping, I also use them with my mini PC to maintain a small footprint. This monitor is very light at about 4 lbs and has a very vibrant screen. It comes with a case/stand that attaches magnetically, USB power supply and cable along with hdmi cables.One nice feature is it has VESA screw holes on the back so you can mount it on a stand, just be aware as it's very light so you have to use a monitor stand that doesn't have a minimum weight limit as many are spring loaded.The case doubles as a stand and has 2 indents to hold the monitor at different angles. One thing that isn't very obvious is you can press the volume rocker on the side to enter the setup menu where there is a load of settings you can tweak if you desire. I set mine to Vivid mode to get more vibrant colors, there is also a gaming and movie mode.I hooked it up to my Switch and the games display very nicely, the sound isn't too bad as well, you can't expect big sound from the small built-in speakers. I would recommend pairing a Bluetooth speaker or headphones anyway to get much better sound.When you are done the monitor quickly packs up and is easily transportable. Would be a great complement as a 2nd screen to a laptop or even a desktop PC. I'll most likely use it to play games and watch movies on the go. I would definitely recommend this monitor as it combines a great lightweight display at an affordable price.
Rory Hudson
This is the second NewSoul monitor I have purchased. The first is still going strong after 2 years of pretty frequent use. Would purchase again.
Darby
I love this new screen! The customer service is also amazing! I am excited to use for my new business!
A. Morris
Exactly what I was looking for. Nice matte finish screen, low glare. Picture looks great. Touch function is only Ok, not on par with something like an iPad, but gets the job done. Mine had a minor flaw in the machined aluminum edge on the left side. Not major, but enough to catch the light and notice. I don’t mind, as this will get lots of use and abuse, so more little marks will come. Feels substantial, but not excessively heavy. I got it specifically to play games on an exercise bike and for the kids to use with the Nintendo switch on trips.
Moe
It is a very good monitor.... I am very happy that I got it. The resolution is FHD. It is working perfectly with my Windows laptop. It came with a charger, two USB C cables, and HDMI cable. I just plugged the power cable and the HDMI cable in and monitor is working with no issues. Its HDMI port is a regular size. It has a micro USB port and it has power button, and two volume buttons. I am happy with this 17 inch monitor. Highly recommend.
TheEveryman
Did not come with mounting screws for the VESA mount. But their customer service directed me to the correct screws (which worked great) and refunded me my cost for them.
dan kelly
Purchased two of them to extend display of MacBook Pro. Everything is aces except the Mac struggles to retain display placement configuration settings relative to main display. I’m pointing fingers at the Mac, but could be a firmware issue with the monitors. Either way, it’s a trivial matter
Duchess
This monitor was exactly what I was looking for. I love the 2560x1600 resolution. Color is good and audio is okay. Customer service is great! I had a few questions and they were able to respond in a timely manner. The monitor also comes with a magnetic case that is also a stand. I use this primarily as a second screen to my laptop but I did try to connect to my mobile devices and it works also. It’s got all the connections I need and I don’t have to connect it to an external power supply.
Mario C.
portable, durable, and good!
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