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Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
C Salassa
I received my item very promptly and it was everything I hoped it would be. I liked that they provided several cables for multiple connection methods. I did not have to buy anything else. It came with a monitor user manual that was easy to understand. I love the touchscreen capability. The monitor was super thin, lightweight and I love it. It has a a volume control and a plug for headphones. It came with a stand that can be adjusted to many angles. The sleeve is beautiful but I haven't figured out how to fold it so I won't need the stand provided. I figure something out when I forget the stand at home. I would buy this item again and I am very happy with my purchase. My colleagues were impressed with the sleek professional look during our presentations.
Clint
The customer service for this company is top notch, I had an issue and they made a huge difference, I would recommend this company if you have any issues!
Brian Xiao
Originally I was planning to just use this monitor while traveling on WFH stuff but this is such a big monitor I’ve been using it as one of my primary displays even at home. It’s really clear, smooth, and bright. I don’t notice any input lag when using it, and it’s great that just a single USB port can power the display and drive the image as well. It’s also nice that it feels sturdy and looks so sleek, along with the nice case/stand.Would definitely recommend if you’d like a great portable monitor that can double as a main display even at home.
KEDA
This is my 2nd portable monitor. It’s the perfect size for taking with a laptop. I really like that it is vesa mountable. My past portable monitors didn’t have that feature. Super lightweight, seems good. I’ll update if o have any issues.
Dave
I work an office job that requires travel from time to time and I always found it to be very hard to be productive without my home 34 inch ultra wide monitor. While this is not quite as big, it’s the best thing I could ask for when I travel. It is compact, the feel of it is premium, it is light and packs away unnoticeable in my backpack. Being able to display and power the monitor using a single usb-c cable is great—I bought a mini 3 inch usb-c to usb-c cable connector which leaves virtually no cable tangling in your workspace. The brightness is far brighter than I had with other portable screens and the i enjoyed the breath of the other settings too (including a blue light reducer!) I also enjoy the screen cover—since it’s magnetically attached to the back of the monitor, you can move it up or down to reposition the monitor an additional 20-40 degrees. Lastly, the pen hole is surprisingly handy—I had my doubts that a single pen would be able to hold up the monitor, but it works like a charm!
M.D. Williamson
works great. built in speaker is pretty terrible, but that's expected. VESA is 75x75, I believe the screw size needed is M2. While I use it as a 2nd/3rd monitor next to my 24" 1440p display, I spun up borderlands 3 for a few minutes to see how it looks. While I think the size is a little small to use for gaming primarily, it's clean enough to play games on casually. I can see it being handy if someone wants a clean portable monitor for a travel PC. be warned when turning off a pc that's connected to it, the default "no signal" screen is a BRIGHT shade of blue, but that turns off in a few seconds. overall, cannot recommend enough for the VESA, which as far as i am aware, no other monitors in this size/resolution range has.
Paul Antill
I'm pairing this with my Microsoft Surface Book 2 15in for work and productivity on the go and office. While at 13in it's smaller than my laptop screen, my preference was for a compact screen that was more portable and lighter.What surprised me most was how thin and easy to pair it was. It essentially looks and feels like an android tablet. You get everything you need out of the box to ensure you can pair it to most devices extremely simply. Pairing it was as simple as connecting the USB C to USB wire from the monitor to my laptop. I didn't need to use the charger provided at all. No additional setup or software was needed. I tweaked the color and brightness a bit from the settings on the monitor itself to more closely match the laptop, but aside from that, it was good.I wanted a touch monitor as it paired well with my touch screen experience I was already used to. It's great to be able to pinch to zoom and scroll with gestures. The folio/tent cover allows you to get your preferred viewing angle while also being a screen protector when not in use.
Mario C.
portable, durable, and good!
Shirley Shirl
I really like this monitor! It is the same size as my laptop and can easily fit together into my backpack. I like the fact it comes with a protector that can also serve as a stand. I typically use 3 monitors in the office. And I was able to use it as a 3rd screen when working from home. Customer service is great! Great follow up and quick response. They seem to want to ensure that the purchaser is happy with the product.
T. S.
I have a Galaxy A52. If you do, too, you're out of luck: a connection to this screen isn't recognized by the Galaxy A series as anything but a charging cable. That's my phone's fault, but also this store's fault for not LISTING THE FEW PHONES THAT ARE LISTED IN THE MANUAL here. Wasting some people's time and our great civilization's shipping costs when the customer returns it. Otherwise, it's working fine as a second monitor for Windows.Also, what kind of touch screen doesn't support long press??Update: I GOT A NEW PHONE and it STILL doesn't work right because now that I have the screen mirroring capability, THIS SCREEN IS INCAPABLE OF RECOGNIZING MY PHONE IS IN PORTRAIT MODE AND APPROPRIATELY FLIPPING ITS OWN SCREEN. It has no capability to do so. This is for an S22 Ultra.There's not even touch capacity. It's just a phone screen turned sideways that I can only interact with via my phone.I actually feel a bit betrayed.
Darla M.
I’ve been giving this monitor a thorough testing by using it with my touchscreen laptop, my traditional laptop, my iPhone and my Nintendo Switch. It does not disappoint!! It has a nice magnetic case/cover with it, and every cord you could possibly need. But it’s super easy to use with the type-c cord, so you may not need any of the extras that they supply you with anyway. With the built in battery, no extra power cord is needed! It holds the charge for a fairly long time, but of course that will depend on your use. Speakers are pretty good. Picture quality is excellent! The only con that I’ve found is that the navigation for the On Screen Display (OSD) menu to adjust picture/color/advanced settings is not intuitive. It’s not a touchscreen menu, and is controlled by the Brightness/Volume rocker buttons, which takes some getting used to. But once I adjusted the settings to my liking, I don’t think I’ll need to navigate through it again anyway. If you’re looking for a touch screen portable monitor, don’t hesitate to scoop this one up. Purchase with confidence! And if you do have any questions, reach out to customer service and she will respond super quick! Very knowledgeable!
Laura T
I wanted to have a smaller work station at my dining room table so I can easily pack it up at the end of the day, so I bought this portable monitor, along with a keyboard and mouse and and stands for my monitor and laptop - all from Amazon.I don’t consider myself tech savvy, and I got it all out of the boxes and set up with my HP Elitebook in about 10-15 minutes. The monitor alone took a couple minutes. So easy.The monitor, is thin, light, great size and has a nice carrying case for travel. The color resolution is not the best, but good enough for my purposes. Speakers are nice if you need them.
Bona fide
Scored this monitor for $139.99 after $20 coupon at checkout. Can't beat what you get for the price. It's an upgrade from my previous FHD 15.6" with modestly better specs but overall, more than a modest upgrade when I switched out monitors and put it through its paces. Nice picture quality at 500 nits and easy on the eyes. Decent build quality and feel. USB-C/USB-C works like a charm off a single cable for power and video. No issues with HDMI/HDMI connections from laptop or using Lightning adapter from iPhone--just need to power the monitor separately. Dial wheel is a bit cumbersome but once the monitor is set up, no need to keep making adjustments.
Chris Wadsworth
So all the photos of this case show a sleeve for putting phones and cords and such on the outside, this doesn't have anything like that. Additionally, if you get one and you have a laptop or portable monitor that's a 15 inch model, you're gonna have a hard time getting it unzipped. It took me 10 minutes to unzip it with a portable monitor in it. I'm returning this.
Chris
The screen is not 100% srgb at all acoording to my test equipments. It was 96% at hdr and awfully 26% srgb when hdr was off. As hdr function is doubtful. As i runned battle field 5 with hdr on. The saturation way why off. I cant even see my in game profile picture
Trinaself
I had the same issues the other reviewers had and that was that the touchscreen functionality requires a lot of power the monitor just can't produce based on the cables and power supply your given. I have returned and tried a few work arounds to to avail. The reason why I gave it 1 star is because I bought it as a touch screen and it fails to work as one without some special software update or special cables. Hardware should be simple plug and play. I did keep one of the two that I ordered as a monitor as its perfect size for home office. just wish the touch screen functionality wasn't complicated to turn on G-Story makes a perfect one .. I would have ordered another but they are out of them.
double10s
First, the display monitor and accessories were well packaged and made of high quality.It was very easy to connect this monitor to my laptop and configure it to be extended or duplicate. Just connect the provided HDMI or USB cable, power cord, and you’re done.There’s wall mounting bracket hardware that allows you to easily attach the display to the wall and remove it for on the go!The display quality is excellent. Sharp contrast, bright colors, and no flicker observed.I’m not a gamer but this display should work fine with gaming devices.Overall great display for portability - at home or on the move with a laptop.
Clint
The customer service for this company is top notch, I had an issue and they made a huge difference, I would recommend this company if you have any issues!
Michael
This is a fabulous portable monitor that works perfect with a MacBook 16" M1 Max. Keep in mind that you have to power it and then send the power through the monitor to the computer. I tried to go power->Computer->Monitor and the brightness would only go to 85 before shutting itself off. Run Power->Monitor->Computer and it runs great.I did end up returning it but not because I didn't want to keep it. Unfortunately I have a hardside computer luggage that holds 4 computers and it was just too large to fit :-(Still, highly recommended.
Daniel Parra Holguín
My review is based on maybe that my expectations were too high or portable is a tricky word for this monitor... The size and weight are the only portability features that I can highlight.The first thing you expect is to have some autonomy from power energy, which is just not possible... But that's just the beginning, the distribution of ports is awful, you have the power port on a different side than for example HDMI port, why is that important? because you need to put your monitor side by side with your laptop (conventional monitors have a tall base, and you don't deal with this), but because of this distribution you need to keep them a little bit away, which is annoying and harmful for cables.The power energy cable is just the worst that the manufacturer could imagine, it is extremely short, so I invite the owner of this brand to think about connecting this monitor to power energy when you are going to a Starbucks, or even have it on a VESA mount.In conclusion, I bought it hoping this would kick me away from home, and frequent more coworkings, but I have it archived in my closet.
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