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NEWSOUL products are designed by our experienced product expert and patented in the USA market.
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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
Big Family
The screen is very bright. It can easily be used outside in direct sunlight. The case/stand is versatile with several magnets that can hold the screen securely at any angle. It is very thin and light so it easily fits in my bag along with my laptop. This is a good device to buy if you want a quality display without any of the gimmicky features that I often see on other electronics.
Shirley Shirl
I really like this monitor! It is the same size as my laptop and can easily fit together into my backpack. I like the fact it comes with a protector that can also serve as a stand. I typically use 3 monitors in the office. And I was able to use it as a 3rd screen when working from home. Customer service is great! Great follow up and quick response. They seem to want to ensure that the purchaser is happy with the product.
Taylor Jade
I use this monitor to work from anywhere but home. I’m fully remote and sometimes my home office isn’t the best place for me to write or so busy work. So this monitor lets me be productive and other environments. It’s especially awesome that it only takes one cord to use and your laptop will keep it charged. Just be careful to keep it in the case at all times. I think the screen is pretty fragile. The customer service has been pretty good too.
Rory Hudson
This is the second NewSoul monitor I have purchased. The first is still going strong after 2 years of pretty frequent use. Would purchase again.
david hodgkin
Good product at a reasonable price..
Mario C.
portable, durable, and good!
Rudolph B. Marquis III
This portable monitor has been fantastic to use for the times im working from home. It's a great price and use compared to anything else in this price range and higher.It has built in speakers, a Full HMDI input, 2 USB c ports, a Volume knob and headphone jack.(take that iphone)As you can see from the pictures i've tested it out with various devices including my Steam deck (also shows its size to scale) My phone and a macbook air, all worked flawlessly with no issues, picture looks great and can be tuned in the monitor built in settings.The customer support has also been extremely positive so far and reaches out to you frequency to make sure you're satisfied
KEDA
This is my 2nd portable monitor. It’s the perfect size for taking with a laptop. I really like that it is vesa mountable. My past portable monitors didn’t have that feature. Super lightweight, seems good. I’ll update if o have any issues.
Erock
I'm a big fan of portable monitors, they are great for traveling or camping, I also use them with my mini PC to maintain a small footprint. This monitor is very light at about 4 lbs and has a very vibrant screen. It comes with a case/stand that attaches magnetically, USB power supply and cable along with hdmi cables.One nice feature is it has VESA screw holes on the back so you can mount it on a stand, just be aware as it's very light so you have to use a monitor stand that doesn't have a minimum weight limit as many are spring loaded.The case doubles as a stand and has 2 indents to hold the monitor at different angles. One thing that isn't very obvious is you can press the volume rocker on the side to enter the setup menu where there is a load of settings you can tweak if you desire. I set mine to Vivid mode to get more vibrant colors, there is also a gaming and movie mode.I hooked it up to my Switch and the games display very nicely, the sound isn't too bad as well, you can't expect big sound from the small built-in speakers. I would recommend pairing a Bluetooth speaker or headphones anyway to get much better sound.When you are done the monitor quickly packs up and is easily transportable. Would be a great complement as a 2nd screen to a laptop or even a desktop PC. I'll most likely use it to play games and watch movies on the go. I would definitely recommend this monitor as it combines a great lightweight display at an affordable price.
Moe
It is a very good monitor.... I am very happy that I got it. The resolution is FHD. It is working perfectly with my Windows laptop. It came with a charger, two USB C cables, and HDMI cable. I just plugged the power cable and the HDMI cable in and monitor is working with no issues. Its HDMI port is a regular size. It has a micro USB port and it has power button, and two volume buttons. I am happy with this 17 inch monitor. Highly recommend.
ALAN S
It worked great the first few times I used it. The screen looked great and the touch feature was accurate. The last time I was using it I went to adjust the stand on the back. I was adjusting it to portrait and rotating the stand when a menu popped up on the screen. I think it said HDMI, USB-C and USB. Next thing I know the screen went blue and said No Signal. That's all I get now. I've tried pressing the one button and playing with the jog wheel with no way to recreate the menu. My computer still recognizes it as plugged in and shows it as an additional monitor, I just can't actually use it. The only web site I find is an unfinished WordPress theme, so no actual tech support. I now have a very expensive brick.
HappyReader
Exactly as described, but I overestimated my ability to see a screen this small. Had to return for a larger screen. No problems with return - thank you!
JKirk
Pros:perfect size for portability without being to small.Comes with cords to connect several different types of devicesSeems pretty tough.Cons:Needs more selection of port types this only has 2 usb c and one mini hd slot (needs some older connection ports as well like hdmi and maybe usb 3.0. This change Would make it where I don’t have to change out my cord arsenal, or buy another adapter, just to use the thing.Screen cover/protector/case is pointless. And the instructions on how to use it are poorly written.Update: after a little further testing of this product I found it to have exceptional sound quality and it even has a built in kickstand for horizontal orientation. Furthermore, it also includes a cable adapter from hdmi to mini hd.Overall, great device and I would recommend it to a friend.
Dark Link
Working great.The picture quality it is crisp and clear.The quality of the screen is nice for a 5 sensitive points but looks fragile just take care when you carry with you.The brightness is good for indoor for outdoor not too much because the screen is glossy.The volume is low but ok, I use the 3.5mm jack to connect my headphones or speakers.The Colorful Flowing Atmosphere Lights are very low I don't see the difference if is on or off :PBeen using for a month with my S10+ in mirror mode and Dex mode both working great, tested with a laptop and the touch is working.The only downside was the HDMI cable didn't work for me (used another one) and that only have 1 OTG USB port. I use wired mouse, keyboard and controller because I'm using it for gaming so I bought a USB HUB and its working great.
TonyG
I use this for general programming in conjunction with full size monitors. It makes work easier with a smaller monitor that can be put away or off to the side when not in use. Absolutely great resolution and screen quality.
Michael
This is a fabulous portable monitor that works perfect with a MacBook 16" M1 Max. Keep in mind that you have to power it and then send the power through the monitor to the computer. I tried to go power->Computer->Monitor and the brightness would only go to 85 before shutting itself off. Run Power->Monitor->Computer and it runs great.I did end up returning it but not because I didn't want to keep it. Unfortunately I have a hardside computer luggage that holds 4 computers and it was just too large to fit :-(Still, highly recommended.
Francis
Solid 1080p IPS panel for traveling. It gets decently bright but I wouldn't recommendusing in direct sunlight. For the actual display quality, colors are as vivid as you'd expect of an IPS panel, definitely a step up from some gaming laptops, but definitely a bit lacking compared to panels used in the higher end laptops. I currently use it as a second monitor for Discord and Youtube and so far it's holding up. Not much to say about build quality as I've only had this for a week, but if you travel quite often or are looking for decent portable display, this one does the job.
Rudolph B. Marquis III
This portable monitor has been fantastic to use for the times im working from home. It's a great price and use compared to anything else in this price range and higher.It has built in speakers, a Full HMDI input, 2 USB c ports, a Volume knob and headphone jack.(take that iphone)As you can see from the pictures i've tested it out with various devices including my Steam deck (also shows its size to scale) My phone and a macbook air, all worked flawlessly with no issues, picture looks great and can be tuned in the monitor built in settings.The customer support has also been extremely positive so far and reaches out to you frequency to make sure you're satisfied
Rory Hudson
This is the second NewSoul monitor I have purchased. The first is still going strong after 2 years of pretty frequent use. Would purchase again.
Rozo A.
I ordered this monitor to have an additional screen while trading. This monitor is perfect, even if I'm not trading if I'm communicating with the team I can watch movies without having to pause to respond.The audio is amazing as well as the picture quality. The screen is light weight with a durable case. Be mindful to hold the screen properly.If you're looking for an affordable and high quality monitor I truly recommend this one.Reached out to the company for a few questions and there was no hesitation in answering my questions
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