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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
Rudolph B. Marquis III
This portable monitor has been fantastic to use for the times im working from home. It's a great price and use compared to anything else in this price range and higher.It has built in speakers, a Full HMDI input, 2 USB c ports, a Volume knob and headphone jack.(take that iphone)As you can see from the pictures i've tested it out with various devices including my Steam deck (also shows its size to scale) My phone and a macbook air, all worked flawlessly with no issues, picture looks great and can be tuned in the monitor built in settings.The customer support has also been extremely positive so far and reaches out to you frequency to make sure you're satisfied
Kiara Dulay
Needed a case to protect a portable monitor. Protects the screen when the monitor is in your laptop bag.
Big Family
The screen is very bright. It can easily be used outside in direct sunlight. The case/stand is versatile with several magnets that can hold the screen securely at any angle. It is very thin and light so it easily fits in my bag along with my laptop. This is a good device to buy if you want a quality display without any of the gimmicky features that I often see on other electronics.
KEDA
This is my 2nd portable monitor. It’s the perfect size for taking with a laptop. I really like that it is vesa mountable. My past portable monitors didn’t have that feature. Super lightweight, seems good. I’ll update if o have any issues.
Matthew Liechty
This monitor is incredible value. I was a bit skeptical that it could have all the features it has for such a low price. But when I received it everything worked as expected. I use a Macbook Air 2020 M1 for work. I frequently travel and have to work from various locations. Because the screen on my Macboook is small, I thought a portable screen would be perfect to extend my screen real estate while working away from my home office. I love the 2k resolution because it creates more screen space for me to work on. On my Mac I did have to adjust the resolution (Displays -> Scaled) and select the toggle that's called something like, "Show all resolutions". Once I pressed that I was able to select the 2k resolution. With 2k, everything is pretty small (such as text), but it's easy to zoom in and adjust the windows / scale to the right size. Although apparently it's recommended to use the power cable separately while extending your screen, I was able to use the included USB-C to USB-C cable to power and display from my Macbook. Of course it drains your Macbook battery faster, but if your Macbook is plugged in, you should be able to simply connect the monitor into the laptop and not the wall. I'm not an expert or anything so I don't know if there are any downsides to this approach for things battery longevity, etc. But so far it's worked well for me.I also bought this screen to use to watch videos from my phone while traveling. I have a Samsung Galaxy S20 FE. Initially I attempted to connect my phone and it didn't work. My device just acted like it was charging the monitor or being charged by the monitor. It didn't recognize the display. I contacted support and received a response within a day. I was recommended a cable that they promised to reimburse me for. I ordered it (HDMI to USB-C video cable) and with it, my phone recognized the monitor as a display but the monitor was still blank. After some troubleshooting, I found out the problem was with my phone, not the monitor. My phone's USB-C port is damaged so it only communicates power not video. I plugged my younger Brother's Galaxy S20 into the monitor and it worked immediately with both cables (the included USB-C to USB-C and the separately ordered HDMI to USB-C). I told this to support and they still offered to pay for the ordered cable. Today they reimbursed me as promised. I've never had customer service this good.Just a couple things on how the monitor works with a phone plugged in. First, if you have a phone similar to mine, you definitely have to plug the monitor into the wall as well. My brother's phone's power output definitely was not powerful enough to power the monitor. Even if it did, I'm sure the phone would be drained very quickly. Much to my surprise, my brother's Samsung phone got the full 2k resolution on the monitor when mirroring the phone (Galaxy S20). Amazing how powerful phones are nowadays. Another thing I was originally concerned about was whether the display would work with protected content, aka HDCP. If the monitor and cable do not support HDCP, you cannot watch most Netflix, Hulu, etc. shows when mirroring or extending. I tested this and using the included USB-C to USB-C and the later provided USB-C to HDMI video cable, I was able to view protected content on the display, so I assume it supports HDCP. Amazing!A quick note on other features. As other reviews have said, the speakers are not very good quality. But that's not at all what I bought it for. My Macbook's speakers are good and it's easy to connect headphones to the sources device. So I didn't care that they didn't sound good. Also, some have complained about the magnetic foldable case/mount. It's true that the magnet isn't super strong, but it mainly stays mounted fine on a stable surface. No problems for me here.Essentially, the monitor does what I wanted to do, and very gracefully. Very happy with my purchase and unbeatable value for the price. I'm looking forward to using this during travel.
dx
The overall quality of the monitor is really great, feels nice and solid. I've had the chance to use it with a couple of my devices and having it powered different ways. It works great connected to my Xbox and being powered from it too, but not sure why it has problems staying powered on when connected to my Laptop, the display will power off irregularity even when powered from the type c port of my laptop. It can be powered by a portable charger, but even with a 20000 mha charger, I got around a few hours before it died. The sound is okay but it's what I expected from a portable monitor.
Verne
I got this to make my mini PC portable. I like that it has full size HDMI, the option of using usb-c for both power and signal instead (when using the correct port, though I probably won't use it that way). The cover lays flat for protection and slimness for transport, and folds up into a stand for use. I also like the option to connect my phone with OTG, but need some cables for that. Working good.
lior barak
it is the best for monitors like the arzopa dimentions ... not for laptops !
Y. Cheng
Graph is sharp but it turns jumpy and black after 6 months. Short life!
Daniel Parra Holguín
My review is based on maybe that my expectations were too high or portable is a tricky word for this monitor... The size and weight are the only portability features that I can highlight.The first thing you expect is to have some autonomy from power energy, which is just not possible... But that's just the beginning, the distribution of ports is awful, you have the power port on a different side than for example HDMI port, why is that important? because you need to put your monitor side by side with your laptop (conventional monitors have a tall base, and you don't deal with this), but because of this distribution you need to keep them a little bit away, which is annoying and harmful for cables.The power energy cable is just the worst that the manufacturer could imagine, it is extremely short, so I invite the owner of this brand to think about connecting this monitor to power energy when you are going to a Starbucks, or even have it on a VESA mount.In conclusion, I bought it hoping this would kick me away from home, and frequent more coworkings, but I have it archived in my closet.
The Kandyman
UPDATE: I received another 13.3" monitor from the seller. The one I received was a 4k rather than a 2k monitor (https://www.amazon.com/Portable-Monitor-Upgraded-Speakers-Computer/dp/B09RZQWH3Z/ref=cm_cr_srp_d_product_top?ie=UTF8&th=1). This 4k monitor works perfectly. A single Type-C cable for both signal and power, and it saves any monitor settings that you change. Also a better picture.=== Original review ===First, good resolution at 2k and nice display.However this is not a slim monitor as described. At 9mm for a non-touch screen monitor, this is thick. It is barely 2.5mm thinner than my 13.5" laptop which has a touch screen. The thickness is however not a huge deal for me.The big problem is the fact that monitor settings (e.g. brightness) are not save/restored unless when you connect via HDMI. I.e. if you set monitor brightness for instance, disconnect and reconnect the power, the brightness returns to default settings. This is annoying for a portable monitor which is meant to be connected and disconnected often. This is true whether you connect with a single type-C cable for both signal and power, or whether you connect an external type-C cable for power before connecting another type-C cable for signal. The only time settings are saved/restored between connections is if you use a HDMI cable for signal.
David F.
Received today. Nice crisp display. Easily connects to devices. Would be nice if the cables were about a foot longer, but otherwise seems to be a great product.
Rozo A.
I ordered this monitor to have an additional screen while trading. This monitor is perfect, even if I'm not trading if I'm communicating with the team I can watch movies without having to pause to respond.The audio is amazing as well as the picture quality. The screen is light weight with a durable case. Be mindful to hold the screen properly.If you're looking for an affordable and high quality monitor I truly recommend this one.Reached out to the company for a few questions and there was no hesitation in answering my questions
DMReese
Best laptop extra monitor I have found at a decent price. The colors and brightness of this display are excellent. Setup was a breeze, completely up and running in 10 minutes. Lots of menu options and straight forward connections that make setup and use a easy task. I took this with me to work off site at Starbucks and had more comments then I expected. I probably helped sell a few of these just in this one visit. The pictures do not do it justice, my iphone camera is great but the ambient light was a struggle to get a true quality picture.
Michael
This is a fabulous portable monitor that works perfect with a MacBook 16" M1 Max. Keep in mind that you have to power it and then send the power through the monitor to the computer. I tried to go power->Computer->Monitor and the brightness would only go to 85 before shutting itself off. Run Power->Monitor->Computer and it runs great.I did end up returning it but not because I didn't want to keep it. Unfortunately I have a hardside computer luggage that holds 4 computers and it was just too large to fit :-(Still, highly recommended.
Kindle Customer
I wish I'd had this in my life sooner. The 2k resolution looks fantastic. I've got it sitting next to a 32" 4K LG and the picture looks EXACTLY the same. The 2K is the perfect amount of pixels for this 13.3" monitor.Sound: I see in some reviews that the speakers aren't great. I will say this, it sounds like a little bluetooth speaker and gets the job done, and even sounds good for music though it lacks bass. I'm not complaining, though, because to use this for a portable xbox monitor and have game sounds without extra speakers getting dragged around, or for a portable work monitor it's fantastic for notification sounds.Connectivity: The monitor is powered by the USB C port to a normal USB A on a wall adapter or spare port on a computer/game system. I LOVE THIS. No extra power brick to tote around. Better yet, my laptop has Thunderbolt 3 ports, so only a single USB C to USB C cable (included in the box) is needed for both power and video. I also have the mini HDMI to HDMI for my home office setup and it works as expected.Screen case/stand: I'm left desiring a little more here. Unlike iPads that magnetically stick to the predefined spaces to angle the iPad, this monitor just rests and relies on friction to stay upright. I can't see this going well on a plane or maybe a boat where there's any bouncy movement. It will eventually rock itself flat from the movement. As far as quality, the flap is pretty good. It feels nice and offers nice protection while the monitor is covered by it. Lastly, it magnetically attaches to the back of the monitor in any placement, not just at the top/back but anywhere on the back. I like this overall, but if I had an improvement to recommend it would be the cover flap. The monitor itself is perfect and the VESA mount option is over the top.
Francis
Solid 1080p IPS panel for traveling. It gets decently bright but I wouldn't recommendusing in direct sunlight. For the actual display quality, colors are as vivid as you'd expect of an IPS panel, definitely a step up from some gaming laptops, but definitely a bit lacking compared to panels used in the higher end laptops. I currently use it as a second monitor for Discord and Youtube and so far it's holding up. Not much to say about build quality as I've only had this for a week, but if you travel quite often or are looking for decent portable display, this one does the job.
Nivek
I have purchased numerous monitors for my custom arcade machine, never quite happy but limited in size to 19 inches or less. Then I purchased this on a whim, and it is literally a game changer! Virtually the same viewable area as the 19 inch it replaced, but WOW the picture is great, refresh is great, and viewing angle is excellent in ALL directions. Build quality and packaging seem well beyond the price. Only negative is that it is a little dim, and colors are slightly muted. I am sure with some adjustment I could fix a bit, but frankly on balance the picture out of the box is really great and I am just leaving it alone.
Anil
This monitor is amazing. Just what i needed for my extended work from home situation. I like the portability of the monitor, so, I can move this around the house when I work in different spots. Customer service is amazing. I had an issue with previous monitor (could have been damaged during delivery), the CS took care of the replacement right away without hassle.
david hodgkin
Good product at a reasonable price..
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