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NEWSOUL products are designed by our experienced product expert and patented in the USA market.
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We use high-quality material to make sure every piece of Our product is durable.
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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
Rory Hudson
This is the second NewSoul monitor I have purchased. The first is still going strong after 2 years of pretty frequent use. Would purchase again.
Darla M.
I’ve been giving this monitor a thorough testing by using it with my touchscreen laptop, my traditional laptop, my iPhone and my Nintendo Switch. It does not disappoint!! It has a nice magnetic case/cover with it, and every cord you could possibly need. But it’s super easy to use with the type-c cord, so you may not need any of the extras that they supply you with anyway. With the built in battery, no extra power cord is needed! It holds the charge for a fairly long time, but of course that will depend on your use. Speakers are pretty good. Picture quality is excellent! The only con that I’ve found is that the navigation for the On Screen Display (OSD) menu to adjust picture/color/advanced settings is not intuitive. It’s not a touchscreen menu, and is controlled by the Brightness/Volume rocker buttons, which takes some getting used to. But once I adjusted the settings to my liking, I don’t think I’ll need to navigate through it again anyway. If you’re looking for a touch screen portable monitor, don’t hesitate to scoop this one up. Purchase with confidence! And if you do have any questions, reach out to customer service and she will respond super quick! Very knowledgeable!
Marcello
I find that with these portable monitors it's mostly about finding one that meets enough of your criteria at a decent enough price and honestly this one does it for me. The Resolution / Aspect Ratio is really nice. Apple and all the other big laptop companies are going 16/10 for a reason. Resolution at this size is also great. You really don't need the power drain of 4K at this size and it just adds extra cost. If I was to pick something about it I didn't like, the HDR performance is kind of mediocre and I don't believe i saw a VESA certification anyway but for the price I don't really think that's an issue, at least it has it. Also the colors are a bit warm so you might need to tweak that yourself but that's doable. It's a great all rounder for the price.
Moe
It is a very good monitor.... I am very happy that I got it. The resolution is FHD. It is working perfectly with my Windows laptop. It came with a charger, two USB C cables, and HDMI cable. I just plugged the power cable and the HDMI cable in and monitor is working with no issues. Its HDMI port is a regular size. It has a micro USB port and it has power button, and two volume buttons. I am happy with this 17 inch monitor. Highly recommend.
Rory Hudson
This is the second NewSoul monitor I have purchased. The first is still going strong after 2 years of pretty frequent use. Would purchase again.
ALAN S
It worked great the first few times I used it. The screen looked great and the touch feature was accurate. The last time I was using it I went to adjust the stand on the back. I was adjusting it to portrait and rotating the stand when a menu popped up on the screen. I think it said HDMI, USB-C and USB. Next thing I know the screen went blue and said No Signal. That's all I get now. I've tried pressing the one button and playing with the jog wheel with no way to recreate the menu. My computer still recognizes it as plugged in and shows it as an additional monitor, I just can't actually use it. The only web site I find is an unfinished WordPress theme, so no actual tech support. I now have a very expensive brick.
Nicholas Ferbert
Stopped working after 5 months - says no signal, powers down, despite cords being functional and having worked with the same set up for the five prior months without issue
Nigel Jordan
Meets all expectations. Lightweight but strong enoungh to be thrown into the sleeve in the backpack (along with its protective case). I turned up the brightness and all is very sharp and crisp. not lag.Am using just the single usb -c cable to connect. Power, Signal, and even Touch all on the one cable.I was worried Id need to use the deticated power cable as for other items such as small usb 'optionally/non powered/powered' usb home docking station I have .. the computer battery will slowly drain. but with this screen. after 2 hours and both screens turned up bright computer battery is at 100%.So far really happy with the purchase. arrived fast I will be a great asset when on the road or working at co-op desks.
Marleen Smith
The monitor works very well. I initially could not connect it via the USB-C ports. Their customer service was outstanding and determined that my computer was not Thunderbolt 3 compatible, which it needs to be to utilize the USB-C port. However, I am connecting it via HDMI and the monitor works perfectly. It is light weight, portable, has good color, and the smart case is very nice. I am extremely satisfied with this purchase and recommend it as a great portable monitor.
Clint
The customer service for this company is top notch, I had an issue and they made a huge difference, I would recommend this company if you have any issues!
Mario C.
portable, durable, and good!
Brendan Pratt
The monitor has been great to use whether I am at a coffee shop needing a second screen. It’s great when I’m at work, but I want to go outside and work. It’s very easy to use, and the brand gives you plenty of cables to use. Highly recommend!
Juan Carlos Cruz
Good second monitor. Helps speed up programming tasks. Works with Raspberry pi. Love anti glare. Crisp audio!
Erock
I'm a big fan of portable monitors, they are great for traveling or camping, I also use them with my mini PC to maintain a small footprint. This monitor is very light at about 4 lbs and has a very vibrant screen. It comes with a case/stand that attaches magnetically, USB power supply and cable along with hdmi cables.One nice feature is it has VESA screw holes on the back so you can mount it on a stand, just be aware as it's very light so you have to use a monitor stand that doesn't have a minimum weight limit as many are spring loaded.The case doubles as a stand and has 2 indents to hold the monitor at different angles. One thing that isn't very obvious is you can press the volume rocker on the side to enter the setup menu where there is a load of settings you can tweak if you desire. I set mine to Vivid mode to get more vibrant colors, there is also a gaming and movie mode.I hooked it up to my Switch and the games display very nicely, the sound isn't too bad as well, you can't expect big sound from the small built-in speakers. I would recommend pairing a Bluetooth speaker or headphones anyway to get much better sound.When you are done the monitor quickly packs up and is easily transportable. Would be a great complement as a 2nd screen to a laptop or even a desktop PC. I'll most likely use it to play games and watch movies on the go. I would definitely recommend this monitor as it combines a great lightweight display at an affordable price.
Haley Brooke
Suuuper easy to tote around and set up. Quality & price are perfect and you only need one small cord to connect to the laptop.
Amazon Customer
I needed a small monitor for a second machine on my desk. This seemed nice, and the touchscreen was a bonus. I wasn't actually expecting it to be as nice as it is -- it's super thin and the (faux) leather carrying case is functional. The display is great; bright, sharp, and responsive. I'm actually going to start carrying this around as a second monitor for my laptop for work travel.Would be nice if it could work off a single USB-C cable for everything (power + video + touch), as right now it requires 2 or 3 cables plugged in including uncommon mini-HDMI. But once everything's plugged in, it works great.
Richard Mata
What i loved most about this product is its vesa compatibility. I was able to mount it side by side with my four dell tablets. The picture quality is also great, its crisp and colorful. The item comes with all the cables you need plus if your connecting it to your mobile, it also charges your phone, so no need to worry about having low battery. It really convenient to use dex program.
MaryAnn Perez
I am sad since I was super excited to have a PORTABLE monitor. It’s not portable.Pros: -The picture quality is great .-It is light weight .Cons:- it Must be plugged in to an electrical wall outlet AND what ever device you are using . So it is NOT portable . It’s annoying.( And I tried connecting it directing to my laptop with the power cable and that did not work .)-It is not compatible with my IPhone unless I purchase a $38 iPhone digital AV adapter.I’m returning it.
Anil
This monitor is amazing. Just what i needed for my extended work from home situation. I like the portability of the monitor, so, I can move this around the house when I work in different spots. Customer service is amazing. I had an issue with previous monitor (could have been damaged during delivery), the CS took care of the replacement right away without hassle.
Rudolph B. Marquis III
This portable monitor has been fantastic to use for the times im working from home. It's a great price and use compared to anything else in this price range and higher.It has built in speakers, a Full HMDI input, 2 USB c ports, a Volume knob and headphone jack.(take that iphone)As you can see from the pictures i've tested it out with various devices including my Steam deck (also shows its size to scale) My phone and a macbook air, all worked flawlessly with no issues, picture looks great and can be tuned in the monitor built in settings.The customer support has also been extremely positive so far and reaches out to you frequency to make sure you're satisfied
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