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NEWSOUL products are designed by our experienced product expert and patented in the USA market.
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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
Nigel Jordan
Meets all expectations. Lightweight but strong enoungh to be thrown into the sleeve in the backpack (along with its protective case). I turned up the brightness and all is very sharp and crisp. not lag.Am using just the single usb -c cable to connect. Power, Signal, and even Touch all on the one cable.I was worried Id need to use the deticated power cable as for other items such as small usb 'optionally/non powered/powered' usb home docking station I have .. the computer battery will slowly drain. but with this screen. after 2 hours and both screens turned up bright computer battery is at 100%.So far really happy with the purchase. arrived fast I will be a great asset when on the road or working at co-op desks.
pebbles2000
On 6/15/22, I purchased this monitor as a 2nd screen for my MacBook Air. The screen was good for about 3 weeks, then I noticed a hairline crack, even though I didn't drop the screen. The crack got bigger over time; and ended up extending across the entire screen. I wrote a review about it; and immediately a rep from Newsoul contacted me and offered a replacement screen. I accepted and received the replacement screen around 7/30/22. Unfortunately almost immediately the screen started flashing lights. I tried different cables, but the flashing lights didn't disappear. Then less than 2 weeks after I receive the replacement, my screen went dark for no reason every 2-5 minutes. I would need to unplug/plug cable; or jiggle the screen to try to revive the screen. But the frequency and length of screen going dark is increasing, so most likely I don't expect the screen will last much longer.So in conclusion, although customer service is very responsive and helpful, I would not recommend this product due to quality issues.
Matt Redmond
Needed a screen quick for work. This is PERFECT! It fits in my backpack without bulking it up. Amazing for traveling business
flightpath
This had a low quality screen. Lower than any old monitor I have had in the past 10 years. There is no possible way this is an IPS or HDR monitor. At full brightness, it is half as bright as a normal IPS monitor set at normal brightness level. The pixels are so low in quality you can actually see the pixel matrix, sort of like a grid on the screen. I don't recommend this product. I should have trusted the real reviews. Instead I got suckered by the obviously fake 5 star reviews.
Alvin Calderon
This has been a boon for my article and website reading. I use this monitor for reading PDFs and websites while I use my notebook screen for typing notes. The touchscreen is a bonus.
KEDA
Not all portable monitors have vesa mounting holes. Which was important for us when setting up a home office. It’s super light and easy to plug in to a laptop real quick. Text is crisp and the screen is pretty bright. Seems durable, and I put it in a old laptop case when I’m moving it around. Overall I am pretty happy with it.
Ronnie
Stong stand and made of metal with rubber heal.
MaryAnn Perez
I am sad since I was super excited to have a PORTABLE monitor. It’s not portable.Pros: -The picture quality is great .-It is light weight .Cons:- it Must be plugged in to an electrical wall outlet AND what ever device you are using . So it is NOT portable . It’s annoying.( And I tried connecting it directing to my laptop with the power cable and that did not work .)-It is not compatible with my IPhone unless I purchase a $38 iPhone digital AV adapter.I’m returning it.
Rey Lozano
I am so happy with this monitor. It was easy to set up. Super sleek so it can fit in my camera/video bag. The big plus factor is that it came with a protective case.
Rozo A.
I ordered this monitor to have an additional screen while trading. This monitor is perfect, even if I'm not trading if I'm communicating with the team I can watch movies without having to pause to respond.The audio is amazing as well as the picture quality. The screen is light weight with a durable case. Be mindful to hold the screen properly.If you're looking for an affordable and high quality monitor I truly recommend this one.Reached out to the company for a few questions and there was no hesitation in answering my questions
Brian
Very portable, stand does not take up too much desk space (important as a consultant in packed conference rooms), crisp display.
Richard Mata
What i loved most about this product is its vesa compatibility. I was able to mount it side by side with my four dell tablets. The picture quality is also great, its crisp and colorful. The item comes with all the cables you need plus if your connecting it to your mobile, it also charges your phone, so no need to worry about having low battery. It really convenient to use dex program.
Haley Brooke
Suuuper easy to tote around and set up. Quality & price are perfect and you only need one small cord to connect to the laptop.
TonyG
I use this for general programming in conjunction with full size monitors. It makes work easier with a smaller monitor that can be put away or off to the side when not in use. Absolutely great resolution and screen quality.
C Salassa
I received my item very promptly and it was everything I hoped it would be. I liked that they provided several cables for multiple connection methods. I did not have to buy anything else. It came with a monitor user manual that was easy to understand. I love the touchscreen capability. The monitor was super thin, lightweight and I love it. It has a a volume control and a plug for headphones. It came with a stand that can be adjusted to many angles. The sleeve is beautiful but I haven't figured out how to fold it so I won't need the stand provided. I figure something out when I forget the stand at home. I would buy this item again and I am very happy with my purchase. My colleagues were impressed with the sleek professional look during our presentations.
shibintv@tamu
Most of the time I skip the review part. But this one definitely deserves one.Customer Support - SuperStars :)Best part is customer support. The Iphone connector was not supported. I sent an email to customer support. They responded in minutes and helped me in an unexpected way. They sent me the suitable connector information and refund for the purchase as well. That was a once in a lifetime experience for me. Kudos you guys.Product Review ( After two weeks usage)Display clarity: It works charm as an extended laptop and phone display.Connectivity: Connection is smooth and fast. I didn’t face any glitch or connection delay.Sound: Sound is not too high. But it’s very clear and satisfying for a portable display.Handling and setup : It’s very lightweight and the holding pad is perfect.Final conclusion: Buy it :)
david hodgkin
Good product at a reasonable price..
HELTON OLIVEIRA
GREAT 2nd monitor for laptop specially if you want to use on travels.
Matthew Liechty
This monitor is incredible value. I was a bit skeptical that it could have all the features it has for such a low price. But when I received it everything worked as expected. I use a Macbook Air 2020 M1 for work. I frequently travel and have to work from various locations. Because the screen on my Macboook is small, I thought a portable screen would be perfect to extend my screen real estate while working away from my home office. I love the 2k resolution because it creates more screen space for me to work on. On my Mac I did have to adjust the resolution (Displays -> Scaled) and select the toggle that's called something like, "Show all resolutions". Once I pressed that I was able to select the 2k resolution. With 2k, everything is pretty small (such as text), but it's easy to zoom in and adjust the windows / scale to the right size. Although apparently it's recommended to use the power cable separately while extending your screen, I was able to use the included USB-C to USB-C cable to power and display from my Macbook. Of course it drains your Macbook battery faster, but if your Macbook is plugged in, you should be able to simply connect the monitor into the laptop and not the wall. I'm not an expert or anything so I don't know if there are any downsides to this approach for things battery longevity, etc. But so far it's worked well for me.I also bought this screen to use to watch videos from my phone while traveling. I have a Samsung Galaxy S20 FE. Initially I attempted to connect my phone and it didn't work. My device just acted like it was charging the monitor or being charged by the monitor. It didn't recognize the display. I contacted support and received a response within a day. I was recommended a cable that they promised to reimburse me for. I ordered it (HDMI to USB-C video cable) and with it, my phone recognized the monitor as a display but the monitor was still blank. After some troubleshooting, I found out the problem was with my phone, not the monitor. My phone's USB-C port is damaged so it only communicates power not video. I plugged my younger Brother's Galaxy S20 into the monitor and it worked immediately with both cables (the included USB-C to USB-C and the separately ordered HDMI to USB-C). I told this to support and they still offered to pay for the ordered cable. Today they reimbursed me as promised. I've never had customer service this good.Just a couple things on how the monitor works with a phone plugged in. First, if you have a phone similar to mine, you definitely have to plug the monitor into the wall as well. My brother's phone's power output definitely was not powerful enough to power the monitor. Even if it did, I'm sure the phone would be drained very quickly. Much to my surprise, my brother's Samsung phone got the full 2k resolution on the monitor when mirroring the phone (Galaxy S20). Amazing how powerful phones are nowadays. Another thing I was originally concerned about was whether the display would work with protected content, aka HDCP. If the monitor and cable do not support HDCP, you cannot watch most Netflix, Hulu, etc. shows when mirroring or extending. I tested this and using the included USB-C to USB-C and the later provided USB-C to HDMI video cable, I was able to view protected content on the display, so I assume it supports HDCP. Amazing!A quick note on other features. As other reviews have said, the speakers are not very good quality. But that's not at all what I bought it for. My Macbook's speakers are good and it's easy to connect headphones to the sources device. So I didn't care that they didn't sound good. Also, some have complained about the magnetic foldable case/mount. It's true that the magnet isn't super strong, but it mainly stays mounted fine on a stable surface. No problems for me here.Essentially, the monitor does what I wanted to do, and very gracefully. Very happy with my purchase and unbeatable value for the price. I'm looking forward to using this during travel.
dx
The overall quality of the monitor is really great, feels nice and solid. I've had the chance to use it with a couple of my devices and having it powered different ways. It works great connected to my Xbox and being powered from it too, but not sure why it has problems staying powered on when connected to my Laptop, the display will power off irregularity even when powered from the type c port of my laptop. It can be powered by a portable charger, but even with a 20000 mha charger, I got around a few hours before it died. The sound is okay but it's what I expected from a portable monitor.
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