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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
Erock
I'm a big fan of portable monitors, they are great for traveling or camping, I also use them with my mini PC to maintain a small footprint. This monitor is very light at about 4 lbs and has a very vibrant screen. It comes with a case/stand that attaches magnetically, USB power supply and cable along with hdmi cables.One nice feature is it has VESA screw holes on the back so you can mount it on a stand, just be aware as it's very light so you have to use a monitor stand that doesn't have a minimum weight limit as many are spring loaded.The case doubles as a stand and has 2 indents to hold the monitor at different angles. One thing that isn't very obvious is you can press the volume rocker on the side to enter the setup menu where there is a load of settings you can tweak if you desire. I set mine to Vivid mode to get more vibrant colors, there is also a gaming and movie mode.I hooked it up to my Switch and the games display very nicely, the sound isn't too bad as well, you can't expect big sound from the small built-in speakers. I would recommend pairing a Bluetooth speaker or headphones anyway to get much better sound.When you are done the monitor quickly packs up and is easily transportable. Would be a great complement as a 2nd screen to a laptop or even a desktop PC. I'll most likely use it to play games and watch movies on the go. I would definitely recommend this monitor as it combines a great lightweight display at an affordable price.
The Kandyman
UPDATE: I received another 13.3" monitor from the seller. The one I received was a 4k rather than a 2k monitor (https://www.amazon.com/Portable-Monitor-Upgraded-Speakers-Computer/dp/B09RZQWH3Z/ref=cm_cr_srp_d_product_top?ie=UTF8&th=1). This 4k monitor works perfectly. A single Type-C cable for both signal and power, and it saves any monitor settings that you change. Also a better picture.=== Original review ===First, good resolution at 2k and nice display.However this is not a slim monitor as described. At 9mm for a non-touch screen monitor, this is thick. It is barely 2.5mm thinner than my 13.5" laptop which has a touch screen. The thickness is however not a huge deal for me.The big problem is the fact that monitor settings (e.g. brightness) are not save/restored unless when you connect via HDMI. I.e. if you set monitor brightness for instance, disconnect and reconnect the power, the brightness returns to default settings. This is annoying for a portable monitor which is meant to be connected and disconnected often. This is true whether you connect with a single type-C cable for both signal and power, or whether you connect an external type-C cable for power before connecting another type-C cable for signal. The only time settings are saved/restored between connections is if you use a HDMI cable for signal.
David F.
Received today. Nice crisp display. Easily connects to devices. Would be nice if the cables were about a foot longer, but otherwise seems to be a great product.
Rory Hudson
This is the second NewSoul monitor I have purchased. The first is still going strong after 2 years of pretty frequent use. Would purchase again.
double10s
First, the display monitor and accessories were well packaged and made of high quality.It was very easy to connect this monitor to my laptop and configure it to be extended or duplicate. Just connect the provided HDMI or USB cable, power cord, and you’re done.There’s wall mounting bracket hardware that allows you to easily attach the display to the wall and remove it for on the go!The display quality is excellent. Sharp contrast, bright colors, and no flicker observed.I’m not a gamer but this display should work fine with gaming devices.Overall great display for portability - at home or on the move with a laptop.
A. Morris
Exactly what I was looking for. Nice matte finish screen, low glare. Picture looks great. Touch function is only Ok, not on par with something like an iPad, but gets the job done. Mine had a minor flaw in the machined aluminum edge on the left side. Not major, but enough to catch the light and notice. I don’t mind, as this will get lots of use and abuse, so more little marks will come. Feels substantial, but not excessively heavy. I got it specifically to play games on an exercise bike and for the kids to use with the Nintendo switch on trips.
Big Family
The screen is very bright. It can easily be used outside in direct sunlight. The case/stand is versatile with several magnets that can hold the screen securely at any angle. It is very thin and light so it easily fits in my bag along with my laptop. This is a good device to buy if you want a quality display without any of the gimmicky features that I often see on other electronics.
Chris Wadsworth
So all the photos of this case show a sleeve for putting phones and cords and such on the outside, this doesn't have anything like that. Additionally, if you get one and you have a laptop or portable monitor that's a 15 inch model, you're gonna have a hard time getting it unzipped. It took me 10 minutes to unzip it with a portable monitor in it. I'm returning this.
Brendan Pratt
The monitor has been great to use whether I am at a coffee shop needing a second screen. It’s great when I’m at work, but I want to go outside and work. It’s very easy to use, and the brand gives you plenty of cables to use. Highly recommend!
Shirley Shirl
I really like this monitor! It is the same size as my laptop and can easily fit together into my backpack. I like the fact it comes with a protector that can also serve as a stand. I typically use 3 monitors in the office. And I was able to use it as a 3rd screen when working from home. Customer service is great! Great follow up and quick response. They seem to want to ensure that the purchaser is happy with the product.
Daniel Parra Holguín
My review is based on maybe that my expectations were too high or portable is a tricky word for this monitor... The size and weight are the only portability features that I can highlight.The first thing you expect is to have some autonomy from power energy, which is just not possible... But that's just the beginning, the distribution of ports is awful, you have the power port on a different side than for example HDMI port, why is that important? because you need to put your monitor side by side with your laptop (conventional monitors have a tall base, and you don't deal with this), but because of this distribution you need to keep them a little bit away, which is annoying and harmful for cables.The power energy cable is just the worst that the manufacturer could imagine, it is extremely short, so I invite the owner of this brand to think about connecting this monitor to power energy when you are going to a Starbucks, or even have it on a VESA mount.In conclusion, I bought it hoping this would kick me away from home, and frequent more coworkings, but I have it archived in my closet.
Clint
The customer service for this company is top notch, I had an issue and they made a huge difference, I would recommend this company if you have any issues!
pebbles2000
On 6/15/22, I purchased this monitor as a 2nd screen for my MacBook Air. The screen was good for about 3 weeks, then I noticed a hairline crack, even though I didn't drop the screen. The crack got bigger over time; and ended up extending across the entire screen. I wrote a review about it; and immediately a rep from Newsoul contacted me and offered a replacement screen. I accepted and received the replacement screen around 7/30/22. Unfortunately almost immediately the screen started flashing lights. I tried different cables, but the flashing lights didn't disappear. Then less than 2 weeks after I receive the replacement, my screen went dark for no reason every 2-5 minutes. I would need to unplug/plug cable; or jiggle the screen to try to revive the screen. But the frequency and length of screen going dark is increasing, so most likely I don't expect the screen will last much longer.So in conclusion, although customer service is very responsive and helpful, I would not recommend this product due to quality issues.
jack lee
I need a portable monitor as an additional screen for my mobile devices. I tried some other ones and only keep this one.It's just simple and reliable. Plastic frame and a little bit thick but works like a charm. I seriously consider getting a second one.
Duchess
This monitor was exactly what I was looking for. I love the 2560x1600 resolution. Color is good and audio is okay. Customer service is great! I had a few questions and they were able to respond in a timely manner. The monitor also comes with a magnetic case that is also a stand. I use this primarily as a second screen to my laptop but I did try to connect to my mobile devices and it works also. It’s got all the connections I need and I don’t have to connect it to an external power supply.
Dark Link
Working great.The picture quality it is crisp and clear.The quality of the screen is nice for a 5 sensitive points but looks fragile just take care when you carry with you.The brightness is good for indoor for outdoor not too much because the screen is glossy.The volume is low but ok, I use the 3.5mm jack to connect my headphones or speakers.The Colorful Flowing Atmosphere Lights are very low I don't see the difference if is on or off :PBeen using for a month with my S10+ in mirror mode and Dex mode both working great, tested with a laptop and the touch is working.The only downside was the HDMI cable didn't work for me (used another one) and that only have 1 OTG USB port. I use wired mouse, keyboard and controller because I'm using it for gaming so I bought a USB HUB and its working great.
C Salassa
I received my item very promptly and it was everything I hoped it would be. I liked that they provided several cables for multiple connection methods. I did not have to buy anything else. It came with a monitor user manual that was easy to understand. I love the touchscreen capability. The monitor was super thin, lightweight and I love it. It has a a volume control and a plug for headphones. It came with a stand that can be adjusted to many angles. The sleeve is beautiful but I haven't figured out how to fold it so I won't need the stand provided. I figure something out when I forget the stand at home. I would buy this item again and I am very happy with my purchase. My colleagues were impressed with the sleek professional look during our presentations.
Brian
Very portable, stand does not take up too much desk space (important as a consultant in packed conference rooms), crisp display.
Easily Pleased Individual
Update:So, after reading my review below, Uperfect contacted me about my experience with the product. By this time, I had returned both the original and the replacement monitors.They offered a replacement monitor of a different model, and I accepted it. Honestly this monitor is not perfect either, but it's better than the 17" display, and I am genuinely impressed with the lenghts this company is willing to go for customer satisfaction.I'm giving five stars for an excellent company who will stand by their product, and no stars for the actual product. My original review regarding the product is below:The colors are terrible. I thought I had a bad unit at first, got a replacement shipped in and the second monitor was identically terrible. The product quality is consistent. Consistently bad.In my attached picture, this monitor is on the top right corner. Notice that the color red looks way more yellow than it should. It's not just red that's affected either: Blue looks like light blue, while green is also more pale and yellow than it should be. With an advertised 100% sRGB color rating, this is not good.That said, if you're willing to overlook the screen, everything else is pretty good.
Y. Cheng
Graph is sharp but it turns jumpy and black after 6 months. Short life!
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