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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
Bus Driver 808
Connect this item to a 2020 Macbook Air 13", and it works just fine in terms of plug and play. Unfortunately, there is a power drain so severe when running CPU intensive applications the Macbook battery discharges completely after 4-5 hours of use. And yes, the Macbook as well as the monitor are both plugged into AC power while this happens. This also happens when the laptop monitor is completely dimmed black. Also, power surges are common. When they do happen the monitor goes into sleep mode immediately. Whatever work you had on the monitor is now transferred to the laptop, and it's annoying. I'm trying to find out how power distribution works, but that information is limited to internet searches as the manual in the box is all of 3"x3" and maybe 10-15 pages.
Ronnie
Stong stand and made of metal with rubber heal.
David
Pro's* Nice packaging seriously I don't care but all the reviews mention packaging... kids these days* it works as a second monitor* with the correct cable (provided) it can mirror an iPhone.* does not drain your laptop battery nor need a power source.* the service people are dogged. nay! Tenacious! (if not doggedly tenacious) about making you happy.* Cables cables cables!!! and they will send you more if what you are needing is not included.Cons* Sound is uhhh not great... but seriously what did you expect?* manual is meh at best. I suggest you get a list of questions and develop a relationship with Camile she'll take good care of you.* don't buy it as a secondary charger (it does work, but if no signal it turns off. It works but you have to keep turning it back on)* touch screen needs laptop, not phone. (use side buttons to get to settings menu)Overall it does all the things. And it does them without draining your laptop, or needing a plug.
Taylor Jade
I use this monitor to work from anywhere but home. I’m fully remote and sometimes my home office isn’t the best place for me to write or so busy work. So this monitor lets me be productive and other environments. It’s especially awesome that it only takes one cord to use and your laptop will keep it charged. Just be careful to keep it in the case at all times. I think the screen is pretty fragile. The customer service has been pretty good too.
Rudolph B. Marquis III
This portable monitor has been fantastic to use for the times im working from home. It's a great price and use compared to anything else in this price range and higher.It has built in speakers, a Full HMDI input, 2 USB c ports, a Volume knob and headphone jack.(take that iphone)As you can see from the pictures i've tested it out with various devices including my Steam deck (also shows its size to scale) My phone and a macbook air, all worked flawlessly with no issues, picture looks great and can be tuned in the monitor built in settings.The customer support has also been extremely positive so far and reaches out to you frequency to make sure you're satisfied
Marleen Smith
The monitor works very well. I initially could not connect it via the USB-C ports. Their customer service was outstanding and determined that my computer was not Thunderbolt 3 compatible, which it needs to be to utilize the USB-C port. However, I am connecting it via HDMI and the monitor works perfectly. It is light weight, portable, has good color, and the smart case is very nice. I am extremely satisfied with this purchase and recommend it as a great portable monitor.
Daniel Parra Holguín
My review is based on maybe that my expectations were too high or portable is a tricky word for this monitor... The size and weight are the only portability features that I can highlight.The first thing you expect is to have some autonomy from power energy, which is just not possible... But that's just the beginning, the distribution of ports is awful, you have the power port on a different side than for example HDMI port, why is that important? because you need to put your monitor side by side with your laptop (conventional monitors have a tall base, and you don't deal with this), but because of this distribution you need to keep them a little bit away, which is annoying and harmful for cables.The power energy cable is just the worst that the manufacturer could imagine, it is extremely short, so I invite the owner of this brand to think about connecting this monitor to power energy when you are going to a Starbucks, or even have it on a VESA mount.In conclusion, I bought it hoping this would kick me away from home, and frequent more coworkings, but I have it archived in my closet.
ftype
I travel a lot for both work and leisure, and also work remote from both my own home and from my family's home so I've always used various travel monitors. Travel monitors over the years have gotten so much better and cheaper (started with a Lenovo 720p 14" over a decade ago), and I regularly kept upgrading since they're so handy to have. My last travel monitor (an Asus) broke due to my clumsiness so I was in the market for a new one. I was just going to buy another Asus when I noticed they have 17.3" travel monitor... which was extremely expensive because it was a ROG series gaming monitor (240hz, 3ms, other fancy features). I mainly just wanted something for work but the idea of having such a nice, large display for a travel monitor was temping. I almost pulled the trigger when I noticed a lot of off-brand 17.3" travel monitors which were plenty for what I needed (17.3" and 1080p) and I ultimately settled on this one.Initially, I was kind of surprised that there's no brand logo on it (and only noticed after received it that the stock pictures are the same- no brand logo) but honestly, I find that a plus because it's a sleek and clean design. I plugged it in, Windows recognized it immediately AFTER I used the right cable (there is both a USB C power/video cable and then a USB C power only cable) and into the right slow (again, there's a slot just for power and a slot for power/video input). My work laptop (Lenovo T480s) kept disconnecting it every now and then for a few seconds before reconnecting- I wasn't sure why but after I plugged in the additional cable for power, it stopped disconnecting. I figure it was my work laptop could not sufficiency power it so to test the theory, I tried it with my personal laptop (Lenovo Legion 6 Gen 5) and it worked fine with just the single video/power cable; I did not need the additional power cable. Overall, I'm very happy with the monitor for work. Visually, productivity software looks nice and clean on it, and playing some HD video, it was smooth, bright and with vibrant colors.I did not try it with anything else (HDMI) or try the other ports (micro-USB/headphone jack). It does have built in speakers, which is nice and they work decently well but aren't super loud.Just for fun, I had my Switch near by and decided to see if I could just plug the USB C cable to my Nintendo Switch and... nothing. So I plugged in the power cable and it worked! What a nice surprise, you can use this to play the Switch, just like you would a regular docked TV, as long as you can also feed it from a power supply. Metroid Dread looked and sounded good, I didn't notice any input lag or anything. Not sure if it works with all Switch models but I have the OLED model, I imagine it would work with the standard Switch too since the OLED Switch works with the standard Switch dock (Lite users are SOL). Bonus note: it even worked when I used my Anker battery bank to power it!Also included was a USB wall plug and a fold-around case, which doubled as the stand. The case/stand doesn't seem like it's going to be super protective nor does it really function as a great stand (can't angle it to anything other than the standard 45-degree angle). The case stand is probably my only knock on the product. It is VESA compatible too, which seems kind of pointless for a travel monitor but... yeah.
Laura T
I wanted to have a smaller work station at my dining room table so I can easily pack it up at the end of the day, so I bought this portable monitor, along with a keyboard and mouse and and stands for my monitor and laptop - all from Amazon.I don’t consider myself tech savvy, and I got it all out of the boxes and set up with my HP Elitebook in about 10-15 minutes. The monitor alone took a couple minutes. So easy.The monitor, is thin, light, great size and has a nice carrying case for travel. The color resolution is not the best, but good enough for my purposes. Speakers are nice if you need them.
MaryAnn Perez
I am sad since I was super excited to have a PORTABLE monitor. It’s not portable.Pros: -The picture quality is great .-It is light weight .Cons:- it Must be plugged in to an electrical wall outlet AND what ever device you are using . So it is NOT portable . It’s annoying.( And I tried connecting it directing to my laptop with the power cable and that did not work .)-It is not compatible with my IPhone unless I purchase a $38 iPhone digital AV adapter.I’m returning it.
Rozo A.
I ordered this monitor to have an additional screen while trading. This monitor is perfect, even if I'm not trading if I'm communicating with the team I can watch movies without having to pause to respond.The audio is amazing as well as the picture quality. The screen is light weight with a durable case. Be mindful to hold the screen properly.If you're looking for an affordable and high quality monitor I truly recommend this one.Reached out to the company for a few questions and there was no hesitation in answering my questions
TheEveryman
Did not come with mounting screws for the VESA mount. But their customer service directed me to the correct screws (which worked great) and refunded me my cost for them.
L. Mcelhiney
I spend a lot of my spare time evaluating single board computers (Raspberry PI. Banana Pi, Orange Pi, Odroid, Onion, Pine 64, etc.). I have tried various solutions: HD TVs in a hotel room, transporting an HD display in my luggage and even purchasing a small-screen HDTV locally. (Sometimes, I have had to use a 7" - 10" display which required the connection of a video driver card with an HDMI input. ) None of these have been an acceptable long-term solution.Recently I read the descriptions of a number of small-screen displays and monitors on Amazon and decided that this product would be worth a trial. According to the product description, this monitor appeared to have all the features of a full-sized desktop monitor, but in an incredibly compact form factor.The product arrived in a well-designed package, which included good protection for the monitor itself and space below for the MiniHDMI Cable, the MicroUSB Power Cable, Power Adapter and compact, adjustable, easel-like stand. (Also included, was a simple, but detailed, instruction pamphlet.)My first surprise when I removed the monitor was the weight of the unit. I had expected something light and flimsy, like the typical 7" touch screen displays which I had used before. Instead, this monitor is constructed within a sturdy aluminum frame. It is similar in size and shape to an iPad Mini, but without the weight of a battery.On the rear panel are mounting keyholes to allow for mounting flexibility. In addition, there are two ports for the built-in speakers. On the left edge, there are jacks for the MiniHDMI connection, 3.5mm Headphone output and MicroUSB Power input. On the right side, there are buttons for: Power On/Off; Menu; Down; Up and Exit. The onscreen menu layout is like that on any typical desktop monitor, so there is no need to learn a new process.In order to test the monitor, I connected it to the HDMI output port of an Odroid N2 SBC and applied power to both devices. Within a few seconds, the Odroid had booted to the Ubuntu MATE desktop in an HD format. The screen display was clear and bright and just like the 22" Dell HDMI monitor that was sitting on my desk. When I moved the mouse pointer arrow to the upper left corner to the MATE menu, there was no latency in terms of the display of the menus or submenus. I was mildly surprised by “key clicks" coming from the speakers, as I had no external speakers connected.Using this Newsoul monitor for the first time indicated to me that it should work properly with any HDMI source. There was no requirement to download a driver. There was no requirement to adjust any Linux parameter in the OS. It just works! I did check the various adjustments in the monitor menu, and they all seemed to work appropriately. (The Aspect Ratio defaults to HD, but 4 X 3 is also an option.)Overall, this monitor is built as though they had taken a full-sized HDMI monitor and somehow magically shrunk it down to 7"! I highly recommend it for size, performance and priceImage: Monitor showing Ubuntu MATE Desktop from Odroid N2 single board computer. (Standard keyboard)Update:For some reason, the display went into a dark mode (as though a screen saver had been triggered) after several days of use. I exchanged emails with the manufacturer as they tried to trouble shoot the issue. Finally, after about a week, their recommendation was to initiate a return/replacement with Amazon. The Amazon process was incredibly easy! I received an advance replacement within a few days and the physical return process was very simple.The replacement display has worked flawlessly!It is good to work with a manufacturer who takes responsibility for Customer Service with their products.
Roland
I bought another product the Orion switch up for my Nintendo switch that thing was a disaster. This however is perfect charges my switch while I play has battery built in cam with wires and a case big screen. It's actually portable. Love it
Nivek
I have purchased numerous monitors for my custom arcade machine, never quite happy but limited in size to 19 inches or less. Then I purchased this on a whim, and it is literally a game changer! Virtually the same viewable area as the 19 inch it replaced, but WOW the picture is great, refresh is great, and viewing angle is excellent in ALL directions. Build quality and packaging seem well beyond the price. Only negative is that it is a little dim, and colors are slightly muted. I am sure with some adjustment I could fix a bit, but frankly on balance the picture out of the box is really great and I am just leaving it alone.
Brian
Very portable, stand does not take up too much desk space (important as a consultant in packed conference rooms), crisp display.
Trinaself
I had the same issues the other reviewers had and that was that the touchscreen functionality requires a lot of power the monitor just can't produce based on the cables and power supply your given. I have returned and tried a few work arounds to to avail. The reason why I gave it 1 star is because I bought it as a touch screen and it fails to work as one without some special software update or special cables. Hardware should be simple plug and play. I did keep one of the two that I ordered as a monitor as its perfect size for home office. just wish the touch screen functionality wasn't complicated to turn on G-Story makes a perfect one .. I would have ordered another but they are out of them.
Chris Lemon
Emphasis on the "little"; you're not gonna be using this screen for your main dev work, but for the right project (say, an Internet radio or alarm clock) it's perfect. The documentation is a little wanting, but that's true of just about anything Raspberry Pi, I'm afraid. (Specifically, more about how the touchscreen digitizer works would be welcome.) Overall, recommended!EDIT: This is no longer the same monitor I reviewed in 2019. These people are recycling their Amazon ASINs, which is a major no-no. Too bad, too, because what's currently there now looks pretty cool.
Robert
This is a great little monitor, I’m using it mainly with my Switch and the video quality is amazing. I’m getting no input lag and that’s a must for me when it comes to gaming. Built in speakers have good audio but I play with headphones plugged in through the audio jack. It folds shut into a protective cover which is a nice plus for traveling. If you’re in the market for a cheap portable monitor that’s great for gaming, look no further.
Shirley Shirl
I really like this monitor! It is the same size as my laptop and can easily fit together into my backpack. I like the fact it comes with a protector that can also serve as a stand. I typically use 3 monitors in the office. And I was able to use it as a 3rd screen when working from home. Customer service is great! Great follow up and quick response. They seem to want to ensure that the purchaser is happy with the product.
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