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NEWSOUL products are designed by our experienced product expert and patented in the USA market.
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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
Duchess
This monitor was just the right size for me and I love the 2560x1600 resolution. Color looks great to me and the speaker is okay. It comes with a magnetic case that is also a stand. It works okay but I needed something with more stability and adjustable angles. I contacted their customer service and they were able to answer and address all questions and concerns quickly. They also sent me a VESA stand that was exactly what I needed. Great product and exceptional customer service!
Laura T
I wanted to have a smaller work station at my dining room table so I can easily pack it up at the end of the day, so I bought this portable monitor, along with a keyboard and mouse and and stands for my monitor and laptop - all from Amazon.I don’t consider myself tech savvy, and I got it all out of the boxes and set up with my HP Elitebook in about 10-15 minutes. The monitor alone took a couple minutes. So easy.The monitor, is thin, light, great size and has a nice carrying case for travel. The color resolution is not the best, but good enough for my purposes. Speakers are nice if you need them.
Big Family
The screen is very bright. It can easily be used outside in direct sunlight. The case/stand is versatile with several magnets that can hold the screen securely at any angle. It is very thin and light so it easily fits in my bag along with my laptop. This is a good device to buy if you want a quality display without any of the gimmicky features that I often see on other electronics.
HELTON OLIVEIRA
GREAT 2nd monitor for laptop specially if you want to use on travels.
DMReese
This 16" 2K Monitor is a great value and is feature rich. It includes a very versatile leatherette magnetic desktop case, east to use controls and a high quality image. A single toggle on the side gets you to all menu features and setting menus, very intuitive and fast settings.I like how light this is and how easily it is to connect. All the cables needed are included and the instructions do a good job outlining the settings and adjustments.Includes a nice 100mm VESA mounting holes on the back to allow any VESA bracket to be used.THe screen is bright, clear and has very good resolution. If there was a 6 star review I would rate it there.
Rudolph B. Marquis III
This portable monitor has been fantastic to use for the times im working from home. It's a great price and use compared to anything else in this price range and higher.It has built in speakers, a Full HMDI input, 2 USB c ports, a Volume knob and headphone jack.(take that iphone)As you can see from the pictures i've tested it out with various devices including my Steam deck (also shows its size to scale) My phone and a macbook air, all worked flawlessly with no issues, picture looks great and can be tuned in the monitor built in settings.The customer support has also been extremely positive so far and reaches out to you frequency to make sure you're satisfied
Darla M.
I’ve been giving this monitor a thorough testing by using it with my touchscreen laptop, my traditional laptop, my iPhone and my Nintendo Switch. It does not disappoint!! It has a nice magnetic case/cover with it, and every cord you could possibly need. But it’s super easy to use with the type-c cord, so you may not need any of the extras that they supply you with anyway. With the built in battery, no extra power cord is needed! It holds the charge for a fairly long time, but of course that will depend on your use. Speakers are pretty good. Picture quality is excellent! The only con that I’ve found is that the navigation for the On Screen Display (OSD) menu to adjust picture/color/advanced settings is not intuitive. It’s not a touchscreen menu, and is controlled by the Brightness/Volume rocker buttons, which takes some getting used to. But once I adjusted the settings to my liking, I don’t think I’ll need to navigate through it again anyway. If you’re looking for a touch screen portable monitor, don’t hesitate to scoop this one up. Purchase with confidence! And if you do have any questions, reach out to customer service and she will respond super quick! Very knowledgeable!
Duchess
This monitor was exactly what I was looking for. I love the 2560x1600 resolution. Color is good and audio is okay. Customer service is great! I had a few questions and they were able to respond in a timely manner. The monitor also comes with a magnetic case that is also a stand. I use this primarily as a second screen to my laptop but I did try to connect to my mobile devices and it works also. It’s got all the connections I need and I don’t have to connect it to an external power supply.
ALAN S
It worked great the first few times I used it. The screen looked great and the touch feature was accurate. The last time I was using it I went to adjust the stand on the back. I was adjusting it to portrait and rotating the stand when a menu popped up on the screen. I think it said HDMI, USB-C and USB. Next thing I know the screen went blue and said No Signal. That's all I get now. I've tried pressing the one button and playing with the jog wheel with no way to recreate the menu. My computer still recognizes it as plugged in and shows it as an additional monitor, I just can't actually use it. The only web site I find is an unfinished WordPress theme, so no actual tech support. I now have a very expensive brick.
Clint
The customer service for this company is top notch, I had an issue and they made a huge difference, I would recommend this company if you have any issues!
Brian
Very portable, stand does not take up too much desk space (important as a consultant in packed conference rooms), crisp display.
M.D. Williamson
works great. built in speaker is pretty terrible, but that's expected. VESA is 75x75, I believe the screw size needed is M2. While I use it as a 2nd/3rd monitor next to my 24" 1440p display, I spun up borderlands 3 for a few minutes to see how it looks. While I think the size is a little small to use for gaming primarily, it's clean enough to play games on casually. I can see it being handy if someone wants a clean portable monitor for a travel PC. be warned when turning off a pc that's connected to it, the default "no signal" screen is a BRIGHT shade of blue, but that turns off in a few seconds. overall, cannot recommend enough for the VESA, which as far as i am aware, no other monitors in this size/resolution range has.
Kindle Customer
I wish I'd had this in my life sooner. The 2k resolution looks fantastic. I've got it sitting next to a 32" 4K LG and the picture looks EXACTLY the same. The 2K is the perfect amount of pixels for this 13.3" monitor.Sound: I see in some reviews that the speakers aren't great. I will say this, it sounds like a little bluetooth speaker and gets the job done, and even sounds good for music though it lacks bass. I'm not complaining, though, because to use this for a portable xbox monitor and have game sounds without extra speakers getting dragged around, or for a portable work monitor it's fantastic for notification sounds.Connectivity: The monitor is powered by the USB C port to a normal USB A on a wall adapter or spare port on a computer/game system. I LOVE THIS. No extra power brick to tote around. Better yet, my laptop has Thunderbolt 3 ports, so only a single USB C to USB C cable (included in the box) is needed for both power and video. I also have the mini HDMI to HDMI for my home office setup and it works as expected.Screen case/stand: I'm left desiring a little more here. Unlike iPads that magnetically stick to the predefined spaces to angle the iPad, this monitor just rests and relies on friction to stay upright. I can't see this going well on a plane or maybe a boat where there's any bouncy movement. It will eventually rock itself flat from the movement. As far as quality, the flap is pretty good. It feels nice and offers nice protection while the monitor is covered by it. Lastly, it magnetically attaches to the back of the monitor in any placement, not just at the top/back but anywhere on the back. I like this overall, but if I had an improvement to recommend it would be the cover flap. The monitor itself is perfect and the VESA mount option is over the top.
david hodgkin
Good product at a reasonable price..
Marcello
I find that with these portable monitors it's mostly about finding one that meets enough of your criteria at a decent enough price and honestly this one does it for me. The Resolution / Aspect Ratio is really nice. Apple and all the other big laptop companies are going 16/10 for a reason. Resolution at this size is also great. You really don't need the power drain of 4K at this size and it just adds extra cost. If I was to pick something about it I didn't like, the HDR performance is kind of mediocre and I don't believe i saw a VESA certification anyway but for the price I don't really think that's an issue, at least it has it. Also the colors are a bit warm so you might need to tweak that yourself but that's doable. It's a great all rounder for the price.
Nick
This thing is a great IPS screen for something nice and portable. Super bright. Used on a work trip and easy to pack
shibintv@tamu
Most of the time I skip the review part. But this one definitely deserves one.Customer Support - SuperStars :)Best part is customer support. The Iphone connector was not supported. I sent an email to customer support. They responded in minutes and helped me in an unexpected way. They sent me the suitable connector information and refund for the purchase as well. That was a once in a lifetime experience for me. Kudos you guys.Product Review ( After two weeks usage)Display clarity: It works charm as an extended laptop and phone display.Connectivity: Connection is smooth and fast. I didn’t face any glitch or connection delay.Sound: Sound is not too high. But it’s very clear and satisfying for a portable display.Handling and setup : It’s very lightweight and the holding pad is perfect.Final conclusion: Buy it :)
Alvin Calderon
This has been a boon for my article and website reading. I use this monitor for reading PDFs and websites while I use my notebook screen for typing notes. The touchscreen is a bonus.
TheEveryman
Did not come with mounting screws for the VESA mount. But their customer service directed me to the correct screws (which worked great) and refunded me my cost for them.
JKirk
Pros:perfect size for portability without being to small.Comes with cords to connect several different types of devicesSeems pretty tough.Cons:Needs more selection of port types this only has 2 usb c and one mini hd slot (needs some older connection ports as well like hdmi and maybe usb 3.0. This change Would make it where I don’t have to change out my cord arsenal, or buy another adapter, just to use the thing.Screen cover/protector/case is pointless. And the instructions on how to use it are poorly written.Update: after a little further testing of this product I found it to have exceptional sound quality and it even has a built in kickstand for horizontal orientation. Furthermore, it also includes a cable adapter from hdmi to mini hd.Overall, great device and I would recommend it to a friend.
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