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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
j. salk
This is a really well designed portable monitor stand.I tested it with my 15.6 inch portable monitor and it was really stable.You can also tighten the hinges with the included Allen wrench.There’s an area underneath the stand to store it, which is really convenient.What really astounding about this stand was that, it even worked with a 17.3 inch portable monitor, and was very stable.The monitor can be rotated 360 degrees for a vertical or horizontal orientation.Highly recommended.
Anil
This monitor is amazing. Just what i needed for my extended work from home situation. I like the portability of the monitor, so, I can move this around the house when I work in different spots. Customer service is amazing. I had an issue with previous monitor (could have been damaged during delivery), the CS took care of the replacement right away without hassle.
Matt Redmond
Needed a screen quick for work. This is PERFECT! It fits in my backpack without bulking it up. Amazing for traveling business
A. Morris
Exactly what I was looking for. Nice matte finish screen, low glare. Picture looks great. Touch function is only Ok, not on par with something like an iPad, but gets the job done. Mine had a minor flaw in the machined aluminum edge on the left side. Not major, but enough to catch the light and notice. I don’t mind, as this will get lots of use and abuse, so more little marks will come. Feels substantial, but not excessively heavy. I got it specifically to play games on an exercise bike and for the kids to use with the Nintendo switch on trips.
Aaron
Happy customer
DMReese
Best laptop extra monitor I have found at a decent price. The colors and brightness of this display are excellent. Setup was a breeze, completely up and running in 10 minutes. Lots of menu options and straight forward connections that make setup and use a easy task. I took this with me to work off site at Starbucks and had more comments then I expected. I probably helped sell a few of these just in this one visit. The pictures do not do it justice, my iphone camera is great but the ambient light was a struggle to get a true quality picture.
Darla M.
I’ve been giving this monitor a thorough testing by using it with my touchscreen laptop, my traditional laptop, my iPhone and my Nintendo Switch. It does not disappoint!! It has a nice magnetic case/cover with it, and every cord you could possibly need. But it’s super easy to use with the type-c cord, so you may not need any of the extras that they supply you with anyway. With the built in battery, no extra power cord is needed! It holds the charge for a fairly long time, but of course that will depend on your use. Speakers are pretty good. Picture quality is excellent! The only con that I’ve found is that the navigation for the On Screen Display (OSD) menu to adjust picture/color/advanced settings is not intuitive. It’s not a touchscreen menu, and is controlled by the Brightness/Volume rocker buttons, which takes some getting used to. But once I adjusted the settings to my liking, I don’t think I’ll need to navigate through it again anyway. If you’re looking for a touch screen portable monitor, don’t hesitate to scoop this one up. Purchase with confidence! And if you do have any questions, reach out to customer service and she will respond super quick! Very knowledgeable!
Moe
It is a very good monitor.... I am very happy that I got it. The resolution is FHD. It is working perfectly with my Windows laptop. It came with a charger, two USB C cables, and HDMI cable. I just plugged the power cable and the HDMI cable in and monitor is working with no issues. Its HDMI port is a regular size. It has a micro USB port and it has power button, and two volume buttons. I am happy with this 17 inch monitor. Highly recommend.
shibintv@tamu
Most of the time I skip the review part. But this one definitely deserves one.Customer Support - SuperStars :)Best part is customer support. The Iphone connector was not supported. I sent an email to customer support. They responded in minutes and helped me in an unexpected way. They sent me the suitable connector information and refund for the purchase as well. That was a once in a lifetime experience for me. Kudos you guys.Product Review ( After two weeks usage)Display clarity: It works charm as an extended laptop and phone display.Connectivity: Connection is smooth and fast. I didn’t face any glitch or connection delay.Sound: Sound is not too high. But it’s very clear and satisfying for a portable display.Handling and setup : It’s very lightweight and the holding pad is perfect.Final conclusion: Buy it :)
TonyG
I use this for general programming in conjunction with full size monitors. It makes work easier with a smaller monitor that can be put away or off to the side when not in use. Absolutely great resolution and screen quality.
Erock
I'm a big fan of portable monitors, they are great for traveling or camping, I also use them with my mini PC to maintain a small footprint. This monitor is very light at about 4 lbs and has a very vibrant screen. It comes with a case/stand that attaches magnetically, USB power supply and cable along with hdmi cables.One nice feature is it has VESA screw holes on the back so you can mount it on a stand, just be aware as it's very light so you have to use a monitor stand that doesn't have a minimum weight limit as many are spring loaded.The case doubles as a stand and has 2 indents to hold the monitor at different angles. One thing that isn't very obvious is you can press the volume rocker on the side to enter the setup menu where there is a load of settings you can tweak if you desire. I set mine to Vivid mode to get more vibrant colors, there is also a gaming and movie mode.I hooked it up to my Switch and the games display very nicely, the sound isn't too bad as well, you can't expect big sound from the small built-in speakers. I would recommend pairing a Bluetooth speaker or headphones anyway to get much better sound.When you are done the monitor quickly packs up and is easily transportable. Would be a great complement as a 2nd screen to a laptop or even a desktop PC. I'll most likely use it to play games and watch movies on the go. I would definitely recommend this monitor as it combines a great lightweight display at an affordable price.
Robert
This is a great little monitor, I’m using it mainly with my Switch and the video quality is amazing. I’m getting no input lag and that’s a must for me when it comes to gaming. Built in speakers have good audio but I play with headphones plugged in through the audio jack. It folds shut into a protective cover which is a nice plus for traveling. If you’re in the market for a cheap portable monitor that’s great for gaming, look no further.
Michael
This is a fabulous portable monitor that works perfect with a MacBook 16" M1 Max. Keep in mind that you have to power it and then send the power through the monitor to the computer. I tried to go power->Computer->Monitor and the brightness would only go to 85 before shutting itself off. Run Power->Monitor->Computer and it runs great.I did end up returning it but not because I didn't want to keep it. Unfortunately I have a hardside computer luggage that holds 4 computers and it was just too large to fit :-(Still, highly recommended.
Dark Link
Working great.The picture quality it is crisp and clear.The quality of the screen is nice for a 5 sensitive points but looks fragile just take care when you carry with you.The brightness is good for indoor for outdoor not too much because the screen is glossy.The volume is low but ok, I use the 3.5mm jack to connect my headphones or speakers.The Colorful Flowing Atmosphere Lights are very low I don't see the difference if is on or off :PBeen using for a month with my S10+ in mirror mode and Dex mode both working great, tested with a laptop and the touch is working.The only downside was the HDMI cable didn't work for me (used another one) and that only have 1 OTG USB port. I use wired mouse, keyboard and controller because I'm using it for gaming so I bought a USB HUB and its working great.
Marcello
I find that with these portable monitors it's mostly about finding one that meets enough of your criteria at a decent enough price and honestly this one does it for me. The Resolution / Aspect Ratio is really nice. Apple and all the other big laptop companies are going 16/10 for a reason. Resolution at this size is also great. You really don't need the power drain of 4K at this size and it just adds extra cost. If I was to pick something about it I didn't like, the HDR performance is kind of mediocre and I don't believe i saw a VESA certification anyway but for the price I don't really think that's an issue, at least it has it. Also the colors are a bit warm so you might need to tweak that yourself but that's doable. It's a great all rounder for the price.
david hodgkin
Good product at a reasonable price..
Richard Mata
What i loved most about this product is its vesa compatibility. I was able to mount it side by side with my four dell tablets. The picture quality is also great, its crisp and colorful. The item comes with all the cables you need plus if your connecting it to your mobile, it also charges your phone, so no need to worry about having low battery. It really convenient to use dex program.
Duchess
This monitor was exactly what I was looking for. I love the 2560x1600 resolution. Color is good and audio is okay. Customer service is great! I had a few questions and they were able to respond in a timely manner. The monitor also comes with a magnetic case that is also a stand. I use this primarily as a second screen to my laptop but I did try to connect to my mobile devices and it works also. It’s got all the connections I need and I don’t have to connect it to an external power supply.
Easily Pleased Individual
Update:So, after reading my review below, Uperfect contacted me about my experience with the product. By this time, I had returned both the original and the replacement monitors.They offered a replacement monitor of a different model, and I accepted it. Honestly this monitor is not perfect either, but it's better than the 17" display, and I am genuinely impressed with the lenghts this company is willing to go for customer satisfaction.I'm giving five stars for an excellent company who will stand by their product, and no stars for the actual product. My original review regarding the product is below:The colors are terrible. I thought I had a bad unit at first, got a replacement shipped in and the second monitor was identically terrible. The product quality is consistent. Consistently bad.In my attached picture, this monitor is on the top right corner. Notice that the color red looks way more yellow than it should. It's not just red that's affected either: Blue looks like light blue, while green is also more pale and yellow than it should be. With an advertised 100% sRGB color rating, this is not good.That said, if you're willing to overlook the screen, everything else is pretty good.
David F.
Received today. Nice crisp display. Easily connects to devices. Would be nice if the cables were about a foot longer, but otherwise seems to be a great product.
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