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All questions
No, there isn't a port to use a Locking Cable to lock it to your desk.
Hi Matthew Liechty, thanks for contacting us! Yeah, but as the iPhone is lightning port and needs an IOS cable transfer the lightning port into HDMI port, then connected to the monitor. If you need the IOS cable, please feel free to contact us via support@newsoul.store
Hi Howard, thanks for contacting us! We checked the Samsung S10e has type C function port, it can be connected to the monitor via type C-C cable, as the monitor need 5V 3A voltage input and the Samsung S10e seems can not provide enough 5V 3A power support for the monitor via type C cable, so the monitor may need an external power supply via PD charger. Please contact us via Newsoul-usa@szdskj.ltd, if there have any problem with product or service.
Hello, thanks for your kind suggestion. The touchscreen portable monitor is 15.6". We've made the appropriate adjustments, but Amazon's systems haven't caught it yet. We apologize for the inconvenience caused to you. If you have any questions, you also can contact us by email (support@newsoul.store).
Hi Rolland, thanks for contacting us! We can send screen protector to you, please contact our service email and provide your shipping address to us. Looking for your kind reply!
Check with manufacturer.
Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.
Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.
Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.
Contact vendor
I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.
Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store
Hi Tiffany, thanks for contacting us! The monitor is 8-bit. Please feel free to contact us if there have any problem on our monitor or service!
Hi Billy, thanks for contacting us! We have an 15.6 inch version, please search Newsoul portable monitor, and you will find it. Please feel free to contact us if there have any question on the monitor or our service.
Generally, included cables are 1 meter long.
Hi Matthew Liechty, thanks for contacting us! Yes, of course.
Hi Customer, thanks for contacting us! As lenovo tablet android 11 do not have an full featured type C port, so it can not connect directly, so the touch will not work. Please feel free to contact us via support@newsoul.store if you have any more questions on our product or service.
I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.
Have you tried a 90degree plug?
Prime
Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.
Don't remember where I found the instructions but... Turn on the monitor first (hold power button a few seconds) Then hold the [Brightness +] for a few seconds for the main OSD menu. Volume + for input menu You'll have to wait for the volume+- display indicator to disappear before trying to open the OSD.
Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.
Hi RS, thanks for contacting us! The monitor is 300 nits brightness.
Except plugging in 5V power source, you have to plug in an extra USB cable to get the touch functioning.
The monitor is capative touch screen. If the drawing stylus pen is electronic conductive, then it does work. Or it doesn't work.
The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.
Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties
Power adaptor included in the package, powered by USB works as well.
I would imagine it would work just fine...don't have a Pi 400, but the ports should work on any computer.
No it does not. Pick up an iPad.
From the Amazon Description: [Built-in 10800mAh Rechargeable Battery] Built-in10800mah (3.7V) large-capacity battery not only for up to 6 hours of self-powered display when connected to HDMI devices, but also can be used as power bank to reverse charge mobile phones when connected via type c. (NOTE: The monitor usually take 3 hour to be full charged)
Hello Jim, thanks for your question. No, it doesn't. But we are already optimizing this product. Later can be achieved right-click / touch-and-hold functions. If you have any questions when you use the monitor, please feel free to contact us by email (support@newsoul.store).
Hi Matthew Liechty, thanks for contacting us! Yes, of course.
Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).
Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.
It is designed as a portable monitor with a battery.
Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.
smile.amazon.com and just search for "tiny human models"
This is not a touch screen monitor
Yes, it is possible to use this as a Windows Monitor.
Hi Daniel Abebe, thanks for contacting us! We do not suggest any screen for the monitor, but if you have any more questions, you can contact us via support@newsoul.store
Hi We only have 7 inch and 10 inch now.
Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.
I have it running off micro usb putting out 5 volts, if that helps.
Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.
Hi Jonathan, thanks for contacting us! Yes, it is compatible if you IOS not the latest model. please feel free to contact us via support@newsoul.store, if there have any questions with the monitor.
No, it's meant to be plugged into the hdmi port with the supplied cable and power. It's a very nice screen.
Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.
Portable monitor inputs DC 5V, 3A, and the Power Adapter inputs 110-220V.