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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
Haley Brooke
Suuuper easy to tote around and set up. Quality & price are perfect and you only need one small cord to connect to the laptop.
DMReese
This 16" 2K Monitor is a great value and is feature rich. It includes a very versatile leatherette magnetic desktop case, east to use controls and a high quality image. A single toggle on the side gets you to all menu features and setting menus, very intuitive and fast settings.I like how light this is and how easily it is to connect. All the cables needed are included and the instructions do a good job outlining the settings and adjustments.Includes a nice 100mm VESA mounting holes on the back to allow any VESA bracket to be used.THe screen is bright, clear and has very good resolution. If there was a 6 star review I would rate it there.
pebbles2000
On 6/15/22, I purchased this monitor as a 2nd screen for my MacBook Air. The screen was good for about 3 weeks, then I noticed a hairline crack, even though I didn't drop the screen. The crack got bigger over time; and ended up extending across the entire screen. I wrote a review about it; and immediately a rep from Newsoul contacted me and offered a replacement screen. I accepted and received the replacement screen around 7/30/22. Unfortunately almost immediately the screen started flashing lights. I tried different cables, but the flashing lights didn't disappear. Then less than 2 weeks after I receive the replacement, my screen went dark for no reason every 2-5 minutes. I would need to unplug/plug cable; or jiggle the screen to try to revive the screen. But the frequency and length of screen going dark is increasing, so most likely I don't expect the screen will last much longer.So in conclusion, although customer service is very responsive and helpful, I would not recommend this product due to quality issues.
Anil
This monitor is amazing. Just what i needed for my extended work from home situation. I like the portability of the monitor, so, I can move this around the house when I work in different spots. Customer service is amazing. I had an issue with previous monitor (could have been damaged during delivery), the CS took care of the replacement right away without hassle.
DMReese
Best laptop extra monitor I have found at a decent price. The colors and brightness of this display are excellent. Setup was a breeze, completely up and running in 10 minutes. Lots of menu options and straight forward connections that make setup and use a easy task. I took this with me to work off site at Starbucks and had more comments then I expected. I probably helped sell a few of these just in this one visit. The pictures do not do it justice, my iphone camera is great but the ambient light was a struggle to get a true quality picture.
MaryAnn Perez
I am sad since I was super excited to have a PORTABLE monitor. It’s not portable.Pros: -The picture quality is great .-It is light weight .Cons:- it Must be plugged in to an electrical wall outlet AND what ever device you are using . So it is NOT portable . It’s annoying.( And I tried connecting it directing to my laptop with the power cable and that did not work .)-It is not compatible with my IPhone unless I purchase a $38 iPhone digital AV adapter.I’m returning it.
EvilSalamander
The power cord and adapter both stopped working after just 2 weeks. I have never had a cord or adapter break so soon. Not even close. I can use a cord and adapter from one of my other devices, so at least the monitor itself isn't useless now, but it's very annoying to have them tied up the whole time I'm using the montitor.
Francis
Solid 1080p IPS panel for traveling. It gets decently bright but I wouldn't recommendusing in direct sunlight. For the actual display quality, colors are as vivid as you'd expect of an IPS panel, definitely a step up from some gaming laptops, but definitely a bit lacking compared to panels used in the higher end laptops. I currently use it as a second monitor for Discord and Youtube and so far it's holding up. Not much to say about build quality as I've only had this for a week, but if you travel quite often or are looking for decent portable display, this one does the job.
Matt Redmond
Needed a screen quick for work. This is PERFECT! It fits in my backpack without bulking it up. Amazing for traveling business
double10s
First, the display monitor and accessories were well packaged and made of high quality.It was very easy to connect this monitor to my laptop and configure it to be extended or duplicate. Just connect the provided HDMI or USB cable, power cord, and you’re done.There’s wall mounting bracket hardware that allows you to easily attach the display to the wall and remove it for on the go!The display quality is excellent. Sharp contrast, bright colors, and no flicker observed.I’m not a gamer but this display should work fine with gaming devices.Overall great display for portability - at home or on the move with a laptop.
Rory Hudson
This is the second NewSoul monitor I have purchased. The first is still going strong after 2 years of pretty frequent use. Would purchase again.
Rudolph B. Marquis III
This portable monitor has been fantastic to use for the times im working from home. It's a great price and use compared to anything else in this price range and higher.It has built in speakers, a Full HMDI input, 2 USB c ports, a Volume knob and headphone jack.(take that iphone)As you can see from the pictures i've tested it out with various devices including my Steam deck (also shows its size to scale) My phone and a macbook air, all worked flawlessly with no issues, picture looks great and can be tuned in the monitor built in settings.The customer support has also been extremely positive so far and reaches out to you frequency to make sure you're satisfied
Duchess
This monitor was just the right size for me and I love the 2560x1600 resolution. Color looks great to me and the speaker is okay. It comes with a magnetic case that is also a stand. It works okay but I needed something with more stability and adjustable angles. I contacted their customer service and they were able to answer and address all questions and concerns quickly. They also sent me a VESA stand that was exactly what I needed. Great product and exceptional customer service!
Daniel Parra Holguín
My review is based on maybe that my expectations were too high or portable is a tricky word for this monitor... The size and weight are the only portability features that I can highlight.The first thing you expect is to have some autonomy from power energy, which is just not possible... But that's just the beginning, the distribution of ports is awful, you have the power port on a different side than for example HDMI port, why is that important? because you need to put your monitor side by side with your laptop (conventional monitors have a tall base, and you don't deal with this), but because of this distribution you need to keep them a little bit away, which is annoying and harmful for cables.The power energy cable is just the worst that the manufacturer could imagine, it is extremely short, so I invite the owner of this brand to think about connecting this monitor to power energy when you are going to a Starbucks, or even have it on a VESA mount.In conclusion, I bought it hoping this would kick me away from home, and frequent more coworkings, but I have it archived in my closet.
jack lee
I need a portable monitor as an additional screen for my mobile devices. I tried some other ones and only keep this one.It's just simple and reliable. Plastic frame and a little bit thick but works like a charm. I seriously consider getting a second one.
Taylor Jade
I use this monitor to work from anywhere but home. I’m fully remote and sometimes my home office isn’t the best place for me to write or so busy work. So this monitor lets me be productive and other environments. It’s especially awesome that it only takes one cord to use and your laptop will keep it charged. Just be careful to keep it in the case at all times. I think the screen is pretty fragile. The customer service has been pretty good too.
TonyG
I use this for general programming in conjunction with full size monitors. It makes work easier with a smaller monitor that can be put away or off to the side when not in use. Absolutely great resolution and screen quality.
KEDA
This is my 2nd portable monitor. It’s the perfect size for taking with a laptop. I really like that it is vesa mountable. My past portable monitors didn’t have that feature. Super lightweight, seems good. I’ll update if o have any issues.
L. Mcelhiney
I spend a lot of my spare time evaluating single board computers (Raspberry PI. Banana Pi, Orange Pi, Odroid, Onion, Pine 64, etc.). I have tried various solutions: HD TVs in a hotel room, transporting an HD display in my luggage and even purchasing a small-screen HDTV locally. (Sometimes, I have had to use a 7" - 10" display which required the connection of a video driver card with an HDMI input. ) None of these have been an acceptable long-term solution.Recently I read the descriptions of a number of small-screen displays and monitors on Amazon and decided that this product would be worth a trial. According to the product description, this monitor appeared to have all the features of a full-sized desktop monitor, but in an incredibly compact form factor.The product arrived in a well-designed package, which included good protection for the monitor itself and space below for the MiniHDMI Cable, the MicroUSB Power Cable, Power Adapter and compact, adjustable, easel-like stand. (Also included, was a simple, but detailed, instruction pamphlet.)My first surprise when I removed the monitor was the weight of the unit. I had expected something light and flimsy, like the typical 7" touch screen displays which I had used before. Instead, this monitor is constructed within a sturdy aluminum frame. It is similar in size and shape to an iPad Mini, but without the weight of a battery.On the rear panel are mounting keyholes to allow for mounting flexibility. In addition, there are two ports for the built-in speakers. On the left edge, there are jacks for the MiniHDMI connection, 3.5mm Headphone output and MicroUSB Power input. On the right side, there are buttons for: Power On/Off; Menu; Down; Up and Exit. The onscreen menu layout is like that on any typical desktop monitor, so there is no need to learn a new process.In order to test the monitor, I connected it to the HDMI output port of an Odroid N2 SBC and applied power to both devices. Within a few seconds, the Odroid had booted to the Ubuntu MATE desktop in an HD format. The screen display was clear and bright and just like the 22" Dell HDMI monitor that was sitting on my desk. When I moved the mouse pointer arrow to the upper left corner to the MATE menu, there was no latency in terms of the display of the menus or submenus. I was mildly surprised by “key clicks" coming from the speakers, as I had no external speakers connected.Using this Newsoul monitor for the first time indicated to me that it should work properly with any HDMI source. There was no requirement to download a driver. There was no requirement to adjust any Linux parameter in the OS. It just works! I did check the various adjustments in the monitor menu, and they all seemed to work appropriately. (The Aspect Ratio defaults to HD, but 4 X 3 is also an option.)Overall, this monitor is built as though they had taken a full-sized HDMI monitor and somehow magically shrunk it down to 7"! I highly recommend it for size, performance and priceImage: Monitor showing Ubuntu MATE Desktop from Odroid N2 single board computer. (Standard keyboard)Update:For some reason, the display went into a dark mode (as though a screen saver had been triggered) after several days of use. I exchanged emails with the manufacturer as they tried to trouble shoot the issue. Finally, after about a week, their recommendation was to initiate a return/replacement with Amazon. The Amazon process was incredibly easy! I received an advance replacement within a few days and the physical return process was very simple.The replacement display has worked flawlessly!It is good to work with a manufacturer who takes responsibility for Customer Service with their products.
noliat
Having bought a handful of portable monitors from Amazon, this definitely seems to be the best bang for buck, and one of the very few that have a 16:10 aspect ratio, which is very helpful and ideal as a secondary work monitor. The extra height compared to a 16:9, although minimal, does make it that much better.Picture quality: 5/5Overall picture quality is very good. Given the screen size of 16", 2560x1600 makes content look really sharp and text appears clear and legible. Overall color accuracy is pretty good as well, although I would not be using this for any type of professional media editing.There's also basic picture adjustments available, such as brightness, contrast, backlight, etc, but I left them all at default. As far as brightness goes, this monitor can get fairly bright. In normal ambient room light, I keep the backlight turned to 10 (out of 50), and it is plenty bright already. In an office setting, I usually turn up backlight to around 30 or 40.And even though this is marketed as having HDR, this monitor does not get bright enough to take advantage of HDR. SDR is more than good enough with this monitor.Build quality: 4.5/5The monitor itself is very light and thus makes it very portable. The folder/portfolio case that it comes with is handy as well. I would hesitate carrying this around by itself, as it doesn't look like it withstand much stress. If pair with a laptop to provide it more rigidity in bag, it should be fine. The VESA mount option is also very useful.Note: my first unit that I received was defective, as it kept flickering upon turning on. However, customer support was very helpful and exchanged a new unit for me within a few days. The new monitor is working perfectly.Price: 5/5This monitor hits the sweet spot at ~$150, and between the 4 portable monitors I purchased on Amazon, it is probably the best quality monitor for the price. While there are slightly cheaper options, they're mostly lower resolution or smaller in size. And for the ones with similar specs, they're almost a full 50% more expensive for not much more features other than maybe higher frame rates. A lot of them are also not 16:10.Overall, I think this is a great monitor. Although I use it primarily for work, I would not hesitate to use it occasionally as a portable screen to watch some movies or play some games. I would highly recommend, and the customer support is great is well.
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