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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
j. salk
This is a really well designed portable monitor stand.I tested it with my 15.6 inch portable monitor and it was really stable.You can also tighten the hinges with the included Allen wrench.There’s an area underneath the stand to store it, which is really convenient.What really astounding about this stand was that, it even worked with a 17.3 inch portable monitor, and was very stable.The monitor can be rotated 360 degrees for a vertical or horizontal orientation.Highly recommended.
Logan Hund
The monitor is honestly kind of a steal considering the quality. It does everything it advertises but at a relatively fair price. One slight issue I had was its compatibility with 3rd party vesa monitor arm, but the customer service was really quick and efficient and resolved the issue in the end. Highly recommend.
Trinaself
I had the same issues the other reviewers had and that was that the touchscreen functionality requires a lot of power the monitor just can't produce based on the cables and power supply your given. I have returned and tried a few work arounds to to avail. The reason why I gave it 1 star is because I bought it as a touch screen and it fails to work as one without some special software update or special cables. Hardware should be simple plug and play. I did keep one of the two that I ordered as a monitor as its perfect size for home office. just wish the touch screen functionality wasn't complicated to turn on G-Story makes a perfect one .. I would have ordered another but they are out of them.
Bus Driver 808
Connect this item to a 2020 Macbook Air 13", and it works just fine in terms of plug and play. Unfortunately, there is a power drain so severe when running CPU intensive applications the Macbook battery discharges completely after 4-5 hours of use. And yes, the Macbook as well as the monitor are both plugged into AC power while this happens. This also happens when the laptop monitor is completely dimmed black. Also, power surges are common. When they do happen the monitor goes into sleep mode immediately. Whatever work you had on the monitor is now transferred to the laptop, and it's annoying. I'm trying to find out how power distribution works, but that information is limited to internet searches as the manual in the box is all of 3"x3" and maybe 10-15 pages.
Marcello
I find that with these portable monitors it's mostly about finding one that meets enough of your criteria at a decent enough price and honestly this one does it for me. The Resolution / Aspect Ratio is really nice. Apple and all the other big laptop companies are going 16/10 for a reason. Resolution at this size is also great. You really don't need the power drain of 4K at this size and it just adds extra cost. If I was to pick something about it I didn't like, the HDR performance is kind of mediocre and I don't believe i saw a VESA certification anyway but for the price I don't really think that's an issue, at least it has it. Also the colors are a bit warm so you might need to tweak that yourself but that's doable. It's a great all rounder for the price.
Michael
This is a fabulous portable monitor that works perfect with a MacBook 16" M1 Max. Keep in mind that you have to power it and then send the power through the monitor to the computer. I tried to go power->Computer->Monitor and the brightness would only go to 85 before shutting itself off. Run Power->Monitor->Computer and it runs great.I did end up returning it but not because I didn't want to keep it. Unfortunately I have a hardside computer luggage that holds 4 computers and it was just too large to fit :-(Still, highly recommended.
L. Mcelhiney
I spend a lot of my spare time evaluating single board computers (Raspberry PI. Banana Pi, Orange Pi, Odroid, Onion, Pine 64, etc.). I have tried various solutions: HD TVs in a hotel room, transporting an HD display in my luggage and even purchasing a small-screen HDTV locally. (Sometimes, I have had to use a 7" - 10" display which required the connection of a video driver card with an HDMI input. ) None of these have been an acceptable long-term solution.Recently I read the descriptions of a number of small-screen displays and monitors on Amazon and decided that this product would be worth a trial. According to the product description, this monitor appeared to have all the features of a full-sized desktop monitor, but in an incredibly compact form factor.The product arrived in a well-designed package, which included good protection for the monitor itself and space below for the MiniHDMI Cable, the MicroUSB Power Cable, Power Adapter and compact, adjustable, easel-like stand. (Also included, was a simple, but detailed, instruction pamphlet.)My first surprise when I removed the monitor was the weight of the unit. I had expected something light and flimsy, like the typical 7" touch screen displays which I had used before. Instead, this monitor is constructed within a sturdy aluminum frame. It is similar in size and shape to an iPad Mini, but without the weight of a battery.On the rear panel are mounting keyholes to allow for mounting flexibility. In addition, there are two ports for the built-in speakers. On the left edge, there are jacks for the MiniHDMI connection, 3.5mm Headphone output and MicroUSB Power input. On the right side, there are buttons for: Power On/Off; Menu; Down; Up and Exit. The onscreen menu layout is like that on any typical desktop monitor, so there is no need to learn a new process.In order to test the monitor, I connected it to the HDMI output port of an Odroid N2 SBC and applied power to both devices. Within a few seconds, the Odroid had booted to the Ubuntu MATE desktop in an HD format. The screen display was clear and bright and just like the 22" Dell HDMI monitor that was sitting on my desk. When I moved the mouse pointer arrow to the upper left corner to the MATE menu, there was no latency in terms of the display of the menus or submenus. I was mildly surprised by “key clicks" coming from the speakers, as I had no external speakers connected.Using this Newsoul monitor for the first time indicated to me that it should work properly with any HDMI source. There was no requirement to download a driver. There was no requirement to adjust any Linux parameter in the OS. It just works! I did check the various adjustments in the monitor menu, and they all seemed to work appropriately. (The Aspect Ratio defaults to HD, but 4 X 3 is also an option.)Overall, this monitor is built as though they had taken a full-sized HDMI monitor and somehow magically shrunk it down to 7"! I highly recommend it for size, performance and priceImage: Monitor showing Ubuntu MATE Desktop from Odroid N2 single board computer. (Standard keyboard)Update:For some reason, the display went into a dark mode (as though a screen saver had been triggered) after several days of use. I exchanged emails with the manufacturer as they tried to trouble shoot the issue. Finally, after about a week, their recommendation was to initiate a return/replacement with Amazon. The Amazon process was incredibly easy! I received an advance replacement within a few days and the physical return process was very simple.The replacement display has worked flawlessly!It is good to work with a manufacturer who takes responsibility for Customer Service with their products.
Duchess
This monitor was exactly what I was looking for. I love the 2560x1600 resolution. Color is good and audio is okay. Customer service is great! I had a few questions and they were able to respond in a timely manner. The monitor also comes with a magnetic case that is also a stand. I use this primarily as a second screen to my laptop but I did try to connect to my mobile devices and it works also. It’s got all the connections I need and I don’t have to connect it to an external power supply.
Laura T
I wanted to have a smaller work station at my dining room table so I can easily pack it up at the end of the day, so I bought this portable monitor, along with a keyboard and mouse and and stands for my monitor and laptop - all from Amazon.I don’t consider myself tech savvy, and I got it all out of the boxes and set up with my HP Elitebook in about 10-15 minutes. The monitor alone took a couple minutes. So easy.The monitor, is thin, light, great size and has a nice carrying case for travel. The color resolution is not the best, but good enough for my purposes. Speakers are nice if you need them.
jack lee
I need a portable monitor as an additional screen for my mobile devices. I tried some other ones and only keep this one.It's just simple and reliable. Plastic frame and a little bit thick but works like a charm. I seriously consider getting a second one.
dan kelly
Purchased two of them to extend display of MacBook Pro. Everything is aces except the Mac struggles to retain display placement configuration settings relative to main display. I’m pointing fingers at the Mac, but could be a firmware issue with the monitors. Either way, it’s a trivial matter
Marleen Smith
The monitor works very well. I initially could not connect it via the USB-C ports. Their customer service was outstanding and determined that my computer was not Thunderbolt 3 compatible, which it needs to be to utilize the USB-C port. However, I am connecting it via HDMI and the monitor works perfectly. It is light weight, portable, has good color, and the smart case is very nice. I am extremely satisfied with this purchase and recommend it as a great portable monitor.
Duchess
This monitor was exactly what I was looking for. I love the 2560x1600 resolution. Color is good and audio is okay. Customer service is great! I had a few questions and they were able to respond in a timely manner. The monitor also comes with a magnetic case that is also a stand. I use this primarily as a second screen to my laptop but I did try to connect to my mobile devices and it works also. It’s got all the connections I need and I don’t have to connect it to an external power supply.
C Salassa
I received my item very promptly and it was everything I hoped it would be. I liked that they provided several cables for multiple connection methods. I did not have to buy anything else. It came with a monitor user manual that was easy to understand. I love the touchscreen capability. The monitor was super thin, lightweight and I love it. It has a a volume control and a plug for headphones. It came with a stand that can be adjusted to many angles. The sleeve is beautiful but I haven't figured out how to fold it so I won't need the stand provided. I figure something out when I forget the stand at home. I would buy this item again and I am very happy with my purchase. My colleagues were impressed with the sleek professional look during our presentations.
Rory Hudson
This is the second NewSoul monitor I have purchased. The first is still going strong after 2 years of pretty frequent use. Would purchase again.
A. Morris
Exactly what I was looking for. Nice matte finish screen, low glare. Picture looks great. Touch function is only Ok, not on par with something like an iPad, but gets the job done. Mine had a minor flaw in the machined aluminum edge on the left side. Not major, but enough to catch the light and notice. I don’t mind, as this will get lots of use and abuse, so more little marks will come. Feels substantial, but not excessively heavy. I got it specifically to play games on an exercise bike and for the kids to use with the Nintendo switch on trips.
Amazon Customer
I needed a small monitor for a second machine on my desk. This seemed nice, and the touchscreen was a bonus. I wasn't actually expecting it to be as nice as it is -- it's super thin and the (faux) leather carrying case is functional. The display is great; bright, sharp, and responsive. I'm actually going to start carrying this around as a second monitor for my laptop for work travel.Would be nice if it could work off a single USB-C cable for everything (power + video + touch), as right now it requires 2 or 3 cables plugged in including uncommon mini-HDMI. But once everything's plugged in, it works great.
David F.
Received today. Nice crisp display. Easily connects to devices. Would be nice if the cables were about a foot longer, but otherwise seems to be a great product.
Joshua D.
Awesome touch monitor! Very high quality, the screen and included cables. Good touch response as well. Before VGA was 14" now it's 5 and works great.This display warrants adding more the the review later. I've wasted my money on other small resistive touch displays, I'm really appreciating the capacitive screen and the fact it doesn't look like I have an old gps screen on my desk.
dx
The overall quality of the monitor is really great, feels nice and solid. I've had the chance to use it with a couple of my devices and having it powered different ways. It works great connected to my Xbox and being powered from it too, but not sure why it has problems staying powered on when connected to my Laptop, the display will power off irregularity even when powered from the type c port of my laptop. It can be powered by a portable charger, but even with a 20000 mha charger, I got around a few hours before it died. The sound is okay but it's what I expected from a portable monitor.
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