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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
Mario C.
portable, durable, and good!
Richard Mata
What i loved most about this product is its vesa compatibility. I was able to mount it side by side with my four dell tablets. The picture quality is also great, its crisp and colorful. The item comes with all the cables you need plus if your connecting it to your mobile, it also charges your phone, so no need to worry about having low battery. It really convenient to use dex program.
Kindle Customer
I wish I'd had this in my life sooner. The 2k resolution looks fantastic. I've got it sitting next to a 32" 4K LG and the picture looks EXACTLY the same. The 2K is the perfect amount of pixels for this 13.3" monitor.Sound: I see in some reviews that the speakers aren't great. I will say this, it sounds like a little bluetooth speaker and gets the job done, and even sounds good for music though it lacks bass. I'm not complaining, though, because to use this for a portable xbox monitor and have game sounds without extra speakers getting dragged around, or for a portable work monitor it's fantastic for notification sounds.Connectivity: The monitor is powered by the USB C port to a normal USB A on a wall adapter or spare port on a computer/game system. I LOVE THIS. No extra power brick to tote around. Better yet, my laptop has Thunderbolt 3 ports, so only a single USB C to USB C cable (included in the box) is needed for both power and video. I also have the mini HDMI to HDMI for my home office setup and it works as expected.Screen case/stand: I'm left desiring a little more here. Unlike iPads that magnetically stick to the predefined spaces to angle the iPad, this monitor just rests and relies on friction to stay upright. I can't see this going well on a plane or maybe a boat where there's any bouncy movement. It will eventually rock itself flat from the movement. As far as quality, the flap is pretty good. It feels nice and offers nice protection while the monitor is covered by it. Lastly, it magnetically attaches to the back of the monitor in any placement, not just at the top/back but anywhere on the back. I like this overall, but if I had an improvement to recommend it would be the cover flap. The monitor itself is perfect and the VESA mount option is over the top.
TechUser
Initially all the Settings could be changed. Then I went back to adjust the brightness and contrast, but could no longer scroll to those settings. I returned it, since I could not change the Settings after about 5 min of use.
Dark Link
Working great.The picture quality it is crisp and clear.The quality of the screen is nice for a 5 sensitive points but looks fragile just take care when you carry with you.The brightness is good for indoor for outdoor not too much because the screen is glossy.The volume is low but ok, I use the 3.5mm jack to connect my headphones or speakers.The Colorful Flowing Atmosphere Lights are very low I don't see the difference if is on or off :PBeen using for a month with my S10+ in mirror mode and Dex mode both working great, tested with a laptop and the touch is working.The only downside was the HDMI cable didn't work for me (used another one) and that only have 1 OTG USB port. I use wired mouse, keyboard and controller because I'm using it for gaming so I bought a USB HUB and its working great.
noliat
Having bought a handful of portable monitors from Amazon, this definitely seems to be the best bang for buck, and one of the very few that have a 16:10 aspect ratio, which is very helpful and ideal as a secondary work monitor. The extra height compared to a 16:9, although minimal, does make it that much better.Picture quality: 5/5Overall picture quality is very good. Given the screen size of 16", 2560x1600 makes content look really sharp and text appears clear and legible. Overall color accuracy is pretty good as well, although I would not be using this for any type of professional media editing.There's also basic picture adjustments available, such as brightness, contrast, backlight, etc, but I left them all at default. As far as brightness goes, this monitor can get fairly bright. In normal ambient room light, I keep the backlight turned to 10 (out of 50), and it is plenty bright already. In an office setting, I usually turn up backlight to around 30 or 40.And even though this is marketed as having HDR, this monitor does not get bright enough to take advantage of HDR. SDR is more than good enough with this monitor.Build quality: 4.5/5The monitor itself is very light and thus makes it very portable. The folder/portfolio case that it comes with is handy as well. I would hesitate carrying this around by itself, as it doesn't look like it withstand much stress. If pair with a laptop to provide it more rigidity in bag, it should be fine. The VESA mount option is also very useful.Note: my first unit that I received was defective, as it kept flickering upon turning on. However, customer support was very helpful and exchanged a new unit for me within a few days. The new monitor is working perfectly.Price: 5/5This monitor hits the sweet spot at ~$150, and between the 4 portable monitors I purchased on Amazon, it is probably the best quality monitor for the price. While there are slightly cheaper options, they're mostly lower resolution or smaller in size. And for the ones with similar specs, they're almost a full 50% more expensive for not much more features other than maybe higher frame rates. A lot of them are also not 16:10.Overall, I think this is a great monitor. Although I use it primarily for work, I would not hesitate to use it occasionally as a portable screen to watch some movies or play some games. I would highly recommend, and the customer support is great is well.
Santiago Vallejo
I was not expecting to get a response when the power block failed about 3 months after the purchase, but they responded fast and sent to me a new one. Very good service
JKirk
Pros:perfect size for portability without being to small.Comes with cords to connect several different types of devicesSeems pretty tough.Cons:Needs more selection of port types this only has 2 usb c and one mini hd slot (needs some older connection ports as well like hdmi and maybe usb 3.0. This change Would make it where I don’t have to change out my cord arsenal, or buy another adapter, just to use the thing.Screen cover/protector/case is pointless. And the instructions on how to use it are poorly written.Update: after a little further testing of this product I found it to have exceptional sound quality and it even has a built in kickstand for horizontal orientation. Furthermore, it also includes a cable adapter from hdmi to mini hd.Overall, great device and I would recommend it to a friend.
Darby
I love this new screen! The customer service is also amazing! I am excited to use for my new business!
DMReese
This 16" 2K Monitor is a great value and is feature rich. It includes a very versatile leatherette magnetic desktop case, east to use controls and a high quality image. A single toggle on the side gets you to all menu features and setting menus, very intuitive and fast settings.I like how light this is and how easily it is to connect. All the cables needed are included and the instructions do a good job outlining the settings and adjustments.Includes a nice 100mm VESA mounting holes on the back to allow any VESA bracket to be used.THe screen is bright, clear and has very good resolution. If there was a 6 star review I would rate it there.
Big Family
The screen is very bright. It can easily be used outside in direct sunlight. The case/stand is versatile with several magnets that can hold the screen securely at any angle. It is very thin and light so it easily fits in my bag along with my laptop. This is a good device to buy if you want a quality display without any of the gimmicky features that I often see on other electronics.
Michael
This is a fabulous portable monitor that works perfect with a MacBook 16" M1 Max. Keep in mind that you have to power it and then send the power through the monitor to the computer. I tried to go power->Computer->Monitor and the brightness would only go to 85 before shutting itself off. Run Power->Monitor->Computer and it runs great.I did end up returning it but not because I didn't want to keep it. Unfortunately I have a hardside computer luggage that holds 4 computers and it was just too large to fit :-(Still, highly recommended.
Duchess
This monitor was exactly what I was looking for. I love the 2560x1600 resolution. Color is good and audio is okay. Customer service is great! I had a few questions and they were able to respond in a timely manner. The monitor also comes with a magnetic case that is also a stand. I use this primarily as a second screen to my laptop but I did try to connect to my mobile devices and it works also. It’s got all the connections I need and I don’t have to connect it to an external power supply.
Robert
This is a great little monitor, I’m using it mainly with my Switch and the video quality is amazing. I’m getting no input lag and that’s a must for me when it comes to gaming. Built in speakers have good audio but I play with headphones plugged in through the audio jack. It folds shut into a protective cover which is a nice plus for traveling. If you’re in the market for a cheap portable monitor that’s great for gaming, look no further.
Erock
I'm a big fan of portable monitors, they are great for traveling or camping, I also use them with my mini PC to maintain a small footprint. This monitor is very light at about 4 lbs and has a very vibrant screen. It comes with a case/stand that attaches magnetically, USB power supply and cable along with hdmi cables.One nice feature is it has VESA screw holes on the back so you can mount it on a stand, just be aware as it's very light so you have to use a monitor stand that doesn't have a minimum weight limit as many are spring loaded.The case doubles as a stand and has 2 indents to hold the monitor at different angles. One thing that isn't very obvious is you can press the volume rocker on the side to enter the setup menu where there is a load of settings you can tweak if you desire. I set mine to Vivid mode to get more vibrant colors, there is also a gaming and movie mode.I hooked it up to my Switch and the games display very nicely, the sound isn't too bad as well, you can't expect big sound from the small built-in speakers. I would recommend pairing a Bluetooth speaker or headphones anyway to get much better sound.When you are done the monitor quickly packs up and is easily transportable. Would be a great complement as a 2nd screen to a laptop or even a desktop PC. I'll most likely use it to play games and watch movies on the go. I would definitely recommend this monitor as it combines a great lightweight display at an affordable price.
HELTON OLIVEIRA
GREAT 2nd monitor for laptop specially if you want to use on travels.
Chris
The screen is not 100% srgb at all acoording to my test equipments. It was 96% at hdr and awfully 26% srgb when hdr was off. As hdr function is doubtful. As i runned battle field 5 with hdr on. The saturation way why off. I cant even see my in game profile picture
David
Pro's* Nice packaging seriously I don't care but all the reviews mention packaging... kids these days* it works as a second monitor* with the correct cable (provided) it can mirror an iPhone.* does not drain your laptop battery nor need a power source.* the service people are dogged. nay! Tenacious! (if not doggedly tenacious) about making you happy.* Cables cables cables!!! and they will send you more if what you are needing is not included.Cons* Sound is uhhh not great... but seriously what did you expect?* manual is meh at best. I suggest you get a list of questions and develop a relationship with Camile she'll take good care of you.* don't buy it as a secondary charger (it does work, but if no signal it turns off. It works but you have to keep turning it back on)* touch screen needs laptop, not phone. (use side buttons to get to settings menu)Overall it does all the things. And it does them without draining your laptop, or needing a plug.
Paul Antill
I'm pairing this with my Microsoft Surface Book 2 15in for work and productivity on the go and office. While at 13in it's smaller than my laptop screen, my preference was for a compact screen that was more portable and lighter.What surprised me most was how thin and easy to pair it was. It essentially looks and feels like an android tablet. You get everything you need out of the box to ensure you can pair it to most devices extremely simply. Pairing it was as simple as connecting the USB C to USB wire from the monitor to my laptop. I didn't need to use the charger provided at all. No additional setup or software was needed. I tweaked the color and brightness a bit from the settings on the monitor itself to more closely match the laptop, but aside from that, it was good.I wanted a touch monitor as it paired well with my touch screen experience I was already used to. It's great to be able to pinch to zoom and scroll with gestures. The folio/tent cover allows you to get your preferred viewing angle while also being a screen protector when not in use.
Anil
This monitor is amazing. Just what i needed for my extended work from home situation. I like the portability of the monitor, so, I can move this around the house when I work in different spots. Customer service is amazing. I had an issue with previous monitor (could have been damaged during delivery), the CS took care of the replacement right away without hassle.
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