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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
EvilSalamander
The power cord and adapter both stopped working after just 2 weeks. I have never had a cord or adapter break so soon. Not even close. I can use a cord and adapter from one of my other devices, so at least the monitor itself isn't useless now, but it's very annoying to have them tied up the whole time I'm using the montitor.
Trinaself
I had the same issues the other reviewers had and that was that the touchscreen functionality requires a lot of power the monitor just can't produce based on the cables and power supply your given. I have returned and tried a few work arounds to to avail. The reason why I gave it 1 star is because I bought it as a touch screen and it fails to work as one without some special software update or special cables. Hardware should be simple plug and play. I did keep one of the two that I ordered as a monitor as its perfect size for home office. just wish the touch screen functionality wasn't complicated to turn on G-Story makes a perfect one .. I would have ordered another but they are out of them.
Duchess
This monitor was just the right size for me and I love the 2560x1600 resolution. Color looks great to me and the speaker is okay. It comes with a magnetic case that is also a stand. It works okay but I needed something with more stability and adjustable angles. I contacted their customer service and they were able to answer and address all questions and concerns quickly. They also sent me a VESA stand that was exactly what I needed. Great product and exceptional customer service!
noliat
Having bought a handful of portable monitors from Amazon, this definitely seems to be the best bang for buck, and one of the very few that have a 16:10 aspect ratio, which is very helpful and ideal as a secondary work monitor. The extra height compared to a 16:9, although minimal, does make it that much better.Picture quality: 5/5Overall picture quality is very good. Given the screen size of 16", 2560x1600 makes content look really sharp and text appears clear and legible. Overall color accuracy is pretty good as well, although I would not be using this for any type of professional media editing.There's also basic picture adjustments available, such as brightness, contrast, backlight, etc, but I left them all at default. As far as brightness goes, this monitor can get fairly bright. In normal ambient room light, I keep the backlight turned to 10 (out of 50), and it is plenty bright already. In an office setting, I usually turn up backlight to around 30 or 40.And even though this is marketed as having HDR, this monitor does not get bright enough to take advantage of HDR. SDR is more than good enough with this monitor.Build quality: 4.5/5The monitor itself is very light and thus makes it very portable. The folder/portfolio case that it comes with is handy as well. I would hesitate carrying this around by itself, as it doesn't look like it withstand much stress. If pair with a laptop to provide it more rigidity in bag, it should be fine. The VESA mount option is also very useful.Note: my first unit that I received was defective, as it kept flickering upon turning on. However, customer support was very helpful and exchanged a new unit for me within a few days. The new monitor is working perfectly.Price: 5/5This monitor hits the sweet spot at ~$150, and between the 4 portable monitors I purchased on Amazon, it is probably the best quality monitor for the price. While there are slightly cheaper options, they're mostly lower resolution or smaller in size. And for the ones with similar specs, they're almost a full 50% more expensive for not much more features other than maybe higher frame rates. A lot of them are also not 16:10.Overall, I think this is a great monitor. Although I use it primarily for work, I would not hesitate to use it occasionally as a portable screen to watch some movies or play some games. I would highly recommend, and the customer support is great is well.
dx
The overall quality of the monitor is really great, feels nice and solid. I've had the chance to use it with a couple of my devices and having it powered different ways. It works great connected to my Xbox and being powered from it too, but not sure why it has problems staying powered on when connected to my Laptop, the display will power off irregularity even when powered from the type c port of my laptop. It can be powered by a portable charger, but even with a 20000 mha charger, I got around a few hours before it died. The sound is okay but it's what I expected from a portable monitor.
Juan Carlos Cruz
Good second monitor. Helps speed up programming tasks. Works with Raspberry pi. Love anti glare. Crisp audio!
JKirk
Pros:perfect size for portability without being to small.Comes with cords to connect several different types of devicesSeems pretty tough.Cons:Needs more selection of port types this only has 2 usb c and one mini hd slot (needs some older connection ports as well like hdmi and maybe usb 3.0. This change Would make it where I don’t have to change out my cord arsenal, or buy another adapter, just to use the thing.Screen cover/protector/case is pointless. And the instructions on how to use it are poorly written.Update: after a little further testing of this product I found it to have exceptional sound quality and it even has a built in kickstand for horizontal orientation. Furthermore, it also includes a cable adapter from hdmi to mini hd.Overall, great device and I would recommend it to a friend.
Alvin Calderon
This has been a boon for my article and website reading. I use this monitor for reading PDFs and websites while I use my notebook screen for typing notes. The touchscreen is a bonus.
Francis
Solid 1080p IPS panel for traveling. It gets decently bright but I wouldn't recommendusing in direct sunlight. For the actual display quality, colors are as vivid as you'd expect of an IPS panel, definitely a step up from some gaming laptops, but definitely a bit lacking compared to panels used in the higher end laptops. I currently use it as a second monitor for Discord and Youtube and so far it's holding up. Not much to say about build quality as I've only had this for a week, but if you travel quite often or are looking for decent portable display, this one does the job.
flightpath
This had a low quality screen. Lower than any old monitor I have had in the past 10 years. There is no possible way this is an IPS or HDR monitor. At full brightness, it is half as bright as a normal IPS monitor set at normal brightness level. The pixels are so low in quality you can actually see the pixel matrix, sort of like a grid on the screen. I don't recommend this product. I should have trusted the real reviews. Instead I got suckered by the obviously fake 5 star reviews.
DMReese
Best laptop extra monitor I have found at a decent price. The colors and brightness of this display are excellent. Setup was a breeze, completely up and running in 10 minutes. Lots of menu options and straight forward connections that make setup and use a easy task. I took this with me to work off site at Starbucks and had more comments then I expected. I probably helped sell a few of these just in this one visit. The pictures do not do it justice, my iphone camera is great but the ambient light was a struggle to get a true quality picture.
Easily Pleased Individual
Update:So, after reading my review below, Uperfect contacted me about my experience with the product. By this time, I had returned both the original and the replacement monitors.They offered a replacement monitor of a different model, and I accepted it. Honestly this monitor is not perfect either, but it's better than the 17" display, and I am genuinely impressed with the lenghts this company is willing to go for customer satisfaction.I'm giving five stars for an excellent company who will stand by their product, and no stars for the actual product. My original review regarding the product is below:The colors are terrible. I thought I had a bad unit at first, got a replacement shipped in and the second monitor was identically terrible. The product quality is consistent. Consistently bad.In my attached picture, this monitor is on the top right corner. Notice that the color red looks way more yellow than it should. It's not just red that's affected either: Blue looks like light blue, while green is also more pale and yellow than it should be. With an advertised 100% sRGB color rating, this is not good.That said, if you're willing to overlook the screen, everything else is pretty good.
Rudolph B. Marquis III
This portable monitor has been fantastic to use for the times im working from home. It's a great price and use compared to anything else in this price range and higher.It has built in speakers, a Full HMDI input, 2 USB c ports, a Volume knob and headphone jack.(take that iphone)As you can see from the pictures i've tested it out with various devices including my Steam deck (also shows its size to scale) My phone and a macbook air, all worked flawlessly with no issues, picture looks great and can be tuned in the monitor built in settings.The customer support has also been extremely positive so far and reaches out to you frequency to make sure you're satisfied
KEDA
Not all portable monitors have vesa mounting holes. Which was important for us when setting up a home office. It’s super light and easy to plug in to a laptop real quick. Text is crisp and the screen is pretty bright. Seems durable, and I put it in a old laptop case when I’m moving it around. Overall I am pretty happy with it.
Rory Hudson
This is the second NewSoul monitor I have purchased. The first is still going strong after 2 years of pretty frequent use. Would purchase again.
TheEveryman
Did not come with mounting screws for the VESA mount. But their customer service directed me to the correct screws (which worked great) and refunded me my cost for them.
M.D. Williamson
works great. built in speaker is pretty terrible, but that's expected. VESA is 75x75, I believe the screw size needed is M2. While I use it as a 2nd/3rd monitor next to my 24" 1440p display, I spun up borderlands 3 for a few minutes to see how it looks. While I think the size is a little small to use for gaming primarily, it's clean enough to play games on casually. I can see it being handy if someone wants a clean portable monitor for a travel PC. be warned when turning off a pc that's connected to it, the default "no signal" screen is a BRIGHT shade of blue, but that turns off in a few seconds. overall, cannot recommend enough for the VESA, which as far as i am aware, no other monitors in this size/resolution range has.
Erock
I'm a big fan of portable monitors, they are great for traveling or camping, I also use them with my mini PC to maintain a small footprint. This monitor is very light at about 4 lbs and has a very vibrant screen. It comes with a case/stand that attaches magnetically, USB power supply and cable along with hdmi cables.One nice feature is it has VESA screw holes on the back so you can mount it on a stand, just be aware as it's very light so you have to use a monitor stand that doesn't have a minimum weight limit as many are spring loaded.The case doubles as a stand and has 2 indents to hold the monitor at different angles. One thing that isn't very obvious is you can press the volume rocker on the side to enter the setup menu where there is a load of settings you can tweak if you desire. I set mine to Vivid mode to get more vibrant colors, there is also a gaming and movie mode.I hooked it up to my Switch and the games display very nicely, the sound isn't too bad as well, you can't expect big sound from the small built-in speakers. I would recommend pairing a Bluetooth speaker or headphones anyway to get much better sound.When you are done the monitor quickly packs up and is easily transportable. Would be a great complement as a 2nd screen to a laptop or even a desktop PC. I'll most likely use it to play games and watch movies on the go. I would definitely recommend this monitor as it combines a great lightweight display at an affordable price.
david hodgkin
Good product at a reasonable price..
C Salassa
I received my item very promptly and it was everything I hoped it would be. I liked that they provided several cables for multiple connection methods. I did not have to buy anything else. It came with a monitor user manual that was easy to understand. I love the touchscreen capability. The monitor was super thin, lightweight and I love it. It has a a volume control and a plug for headphones. It came with a stand that can be adjusted to many angles. The sleeve is beautiful but I haven't figured out how to fold it so I won't need the stand provided. I figure something out when I forget the stand at home. I would buy this item again and I am very happy with my purchase. My colleagues were impressed with the sleek professional look during our presentations.
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