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NEWSOUL products are designed by our experienced product expert and patented in the USA market.
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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
Alvin Calderon
This has been a boon for my article and website reading. I use this monitor for reading PDFs and websites while I use my notebook screen for typing notes. The touchscreen is a bonus.
Brian
Very portable, stand does not take up too much desk space (important as a consultant in packed conference rooms), crisp display.
flightpath
This had a low quality screen. Lower than any old monitor I have had in the past 10 years. There is no possible way this is an IPS or HDR monitor. At full brightness, it is half as bright as a normal IPS monitor set at normal brightness level. The pixels are so low in quality you can actually see the pixel matrix, sort of like a grid on the screen. I don't recommend this product. I should have trusted the real reviews. Instead I got suckered by the obviously fake 5 star reviews.
TonyG
I use this for general programming in conjunction with full size monitors. It makes work easier with a smaller monitor that can be put away or off to the side when not in use. Absolutely great resolution and screen quality.
Bus Driver 808
Connect this item to a 2020 Macbook Air 13", and it works just fine in terms of plug and play. Unfortunately, there is a power drain so severe when running CPU intensive applications the Macbook battery discharges completely after 4-5 hours of use. And yes, the Macbook as well as the monitor are both plugged into AC power while this happens. This also happens when the laptop monitor is completely dimmed black. Also, power surges are common. When they do happen the monitor goes into sleep mode immediately. Whatever work you had on the monitor is now transferred to the laptop, and it's annoying. I'm trying to find out how power distribution works, but that information is limited to internet searches as the manual in the box is all of 3"x3" and maybe 10-15 pages.
jie yao
For the value and what it offers, I think it is pretty good. The build quality is very good. If you are looking for a simple monitor that you can connect to your laptop for work or school, this one is the one you should choose.
Erika Saxton
I used this once. It’s stopped working not even two weeks after buying it. Incredibly disappointed.
david hodgkin
Good product at a reasonable price..
Rudolph B. Marquis III
This portable monitor has been fantastic to use for the times im working from home. It's a great price and use compared to anything else in this price range and higher.It has built in speakers, a Full HMDI input, 2 USB c ports, a Volume knob and headphone jack.(take that iphone)As you can see from the pictures i've tested it out with various devices including my Steam deck (also shows its size to scale) My phone and a macbook air, all worked flawlessly with no issues, picture looks great and can be tuned in the monitor built in settings.The customer support has also been extremely positive so far and reaches out to you frequency to make sure you're satisfied
Big Family
The screen is very bright. It can easily be used outside in direct sunlight. The case/stand is versatile with several magnets that can hold the screen securely at any angle. It is very thin and light so it easily fits in my bag along with my laptop. This is a good device to buy if you want a quality display without any of the gimmicky features that I often see on other electronics.
Y. Cheng
Graph is sharp but it turns jumpy and black after 6 months. Short life!
Matt Redmond
Needed a screen quick for work. This is PERFECT! It fits in my backpack without bulking it up. Amazing for traveling business
Aaron
Happy customer
Alvin Calderon
This has been a boon for my article and website reading. I use this monitor for reading PDFs and websites while I use my notebook screen for typing notes. The touchscreen is a bonus.
Taylor Jade
I use this monitor to work from anywhere but home. I’m fully remote and sometimes my home office isn’t the best place for me to write or so busy work. So this monitor lets me be productive and other environments. It’s especially awesome that it only takes one cord to use and your laptop will keep it charged. Just be careful to keep it in the case at all times. I think the screen is pretty fragile. The customer service has been pretty good too.
Logan Hund
The monitor is honestly kind of a steal considering the quality. It does everything it advertises but at a relatively fair price. One slight issue I had was its compatibility with 3rd party vesa monitor arm, but the customer service was really quick and efficient and resolved the issue in the end. Highly recommend.
Rory Hudson
This is the second NewSoul monitor I have purchased. The first is still going strong after 2 years of pretty frequent use. Would purchase again.
Joshua D.
Awesome touch monitor! Very high quality, the screen and included cables. Good touch response as well. Before VGA was 14" now it's 5 and works great.This display warrants adding more the the review later. I've wasted my money on other small resistive touch displays, I'm really appreciating the capacitive screen and the fact it doesn't look like I have an old gps screen on my desk.
Roland
I bought another product the Orion switch up for my Nintendo switch that thing was a disaster. This however is perfect charges my switch while I play has battery built in cam with wires and a case big screen. It's actually portable. Love it
Erock
I'm a big fan of portable monitors, they are great for traveling or camping, I also use them with my mini PC to maintain a small footprint. This monitor is very light at about 4 lbs and has a very vibrant screen. It comes with a case/stand that attaches magnetically, USB power supply and cable along with hdmi cables.One nice feature is it has VESA screw holes on the back so you can mount it on a stand, just be aware as it's very light so you have to use a monitor stand that doesn't have a minimum weight limit as many are spring loaded.The case doubles as a stand and has 2 indents to hold the monitor at different angles. One thing that isn't very obvious is you can press the volume rocker on the side to enter the setup menu where there is a load of settings you can tweak if you desire. I set mine to Vivid mode to get more vibrant colors, there is also a gaming and movie mode.I hooked it up to my Switch and the games display very nicely, the sound isn't too bad as well, you can't expect big sound from the small built-in speakers. I would recommend pairing a Bluetooth speaker or headphones anyway to get much better sound.When you are done the monitor quickly packs up and is easily transportable. Would be a great complement as a 2nd screen to a laptop or even a desktop PC. I'll most likely use it to play games and watch movies on the go. I would definitely recommend this monitor as it combines a great lightweight display at an affordable price.
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