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NEWSOUL products are designed by our experienced product expert and patented in the USA market.
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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
Rory Hudson
This is the second NewSoul monitor I have purchased. The first is still going strong after 2 years of pretty frequent use. Would purchase again.
Erika Saxton
I used this once. It’s stopped working not even two weeks after buying it. Incredibly disappointed.
Paul Antill
I'm pairing this with my Microsoft Surface Book 2 15in for work and productivity on the go and office. While at 13in it's smaller than my laptop screen, my preference was for a compact screen that was more portable and lighter.What surprised me most was how thin and easy to pair it was. It essentially looks and feels like an android tablet. You get everything you need out of the box to ensure you can pair it to most devices extremely simply. Pairing it was as simple as connecting the USB C to USB wire from the monitor to my laptop. I didn't need to use the charger provided at all. No additional setup or software was needed. I tweaked the color and brightness a bit from the settings on the monitor itself to more closely match the laptop, but aside from that, it was good.I wanted a touch monitor as it paired well with my touch screen experience I was already used to. It's great to be able to pinch to zoom and scroll with gestures. The folio/tent cover allows you to get your preferred viewing angle while also being a screen protector when not in use.
Big Family
The screen is very bright. It can easily be used outside in direct sunlight. The case/stand is versatile with several magnets that can hold the screen securely at any angle. It is very thin and light so it easily fits in my bag along with my laptop. This is a good device to buy if you want a quality display without any of the gimmicky features that I often see on other electronics.
TechUser
Initially all the Settings could be changed. Then I went back to adjust the brightness and contrast, but could no longer scroll to those settings. I returned it, since I could not change the Settings after about 5 min of use.
lior barak
it is the best for monitors like the arzopa dimentions ... not for laptops !
DMReese
This 16" 2K Monitor is a great value and is feature rich. It includes a very versatile leatherette magnetic desktop case, east to use controls and a high quality image. A single toggle on the side gets you to all menu features and setting menus, very intuitive and fast settings.I like how light this is and how easily it is to connect. All the cables needed are included and the instructions do a good job outlining the settings and adjustments.Includes a nice 100mm VESA mounting holes on the back to allow any VESA bracket to be used.THe screen is bright, clear and has very good resolution. If there was a 6 star review I would rate it there.
Marleen Smith
The monitor works very well. I initially could not connect it via the USB-C ports. Their customer service was outstanding and determined that my computer was not Thunderbolt 3 compatible, which it needs to be to utilize the USB-C port. However, I am connecting it via HDMI and the monitor works perfectly. It is light weight, portable, has good color, and the smart case is very nice. I am extremely satisfied with this purchase and recommend it as a great portable monitor.
Haley Brooke
Suuuper easy to tote around and set up. Quality & price are perfect and you only need one small cord to connect to the laptop.
T. S.
I have a Galaxy A52. If you do, too, you're out of luck: a connection to this screen isn't recognized by the Galaxy A series as anything but a charging cable. That's my phone's fault, but also this store's fault for not LISTING THE FEW PHONES THAT ARE LISTED IN THE MANUAL here. Wasting some people's time and our great civilization's shipping costs when the customer returns it. Otherwise, it's working fine as a second monitor for Windows.Also, what kind of touch screen doesn't support long press??Update: I GOT A NEW PHONE and it STILL doesn't work right because now that I have the screen mirroring capability, THIS SCREEN IS INCAPABLE OF RECOGNIZING MY PHONE IS IN PORTRAIT MODE AND APPROPRIATELY FLIPPING ITS OWN SCREEN. It has no capability to do so. This is for an S22 Ultra.There's not even touch capacity. It's just a phone screen turned sideways that I can only interact with via my phone.I actually feel a bit betrayed.
Daniel Parra Holguín
My review is based on maybe that my expectations were too high or portable is a tricky word for this monitor... The size and weight are the only portability features that I can highlight.The first thing you expect is to have some autonomy from power energy, which is just not possible... But that's just the beginning, the distribution of ports is awful, you have the power port on a different side than for example HDMI port, why is that important? because you need to put your monitor side by side with your laptop (conventional monitors have a tall base, and you don't deal with this), but because of this distribution you need to keep them a little bit away, which is annoying and harmful for cables.The power energy cable is just the worst that the manufacturer could imagine, it is extremely short, so I invite the owner of this brand to think about connecting this monitor to power energy when you are going to a Starbucks, or even have it on a VESA mount.In conclusion, I bought it hoping this would kick me away from home, and frequent more coworkings, but I have it archived in my closet.
KEDA
Not all portable monitors have vesa mounting holes. Which was important for us when setting up a home office. It’s super light and easy to plug in to a laptop real quick. Text is crisp and the screen is pretty bright. Seems durable, and I put it in a old laptop case when I’m moving it around. Overall I am pretty happy with it.
Stephanie Efrosman
Very happy with the product and customer service. The monitor is great for someone who works on-the-go such as myself! I did have an issue within the first few weeks of receiving the monitor (the screen cracked), however, the customer service was amazing and they immediately shipped me a replacement monitor. Very happy with the quick response!
Anil
This monitor is amazing. Just what i needed for my extended work from home situation. I like the portability of the monitor, so, I can move this around the house when I work in different spots. Customer service is amazing. I had an issue with previous monitor (could have been damaged during delivery), the CS took care of the replacement right away without hassle.
Duchess
This monitor was exactly what I was looking for. I love the 2560x1600 resolution. Color is good and audio is okay. Customer service is great! I had a few questions and they were able to respond in a timely manner. The monitor also comes with a magnetic case that is also a stand. I use this primarily as a second screen to my laptop but I did try to connect to my mobile devices and it works also. It’s got all the connections I need and I don’t have to connect it to an external power supply.
Kiara Dulay
Needed a case to protect a portable monitor. Protects the screen when the monitor is in your laptop bag.
noliat
Having bought a handful of portable monitors from Amazon, this definitely seems to be the best bang for buck, and one of the very few that have a 16:10 aspect ratio, which is very helpful and ideal as a secondary work monitor. The extra height compared to a 16:9, although minimal, does make it that much better.Picture quality: 5/5Overall picture quality is very good. Given the screen size of 16", 2560x1600 makes content look really sharp and text appears clear and legible. Overall color accuracy is pretty good as well, although I would not be using this for any type of professional media editing.There's also basic picture adjustments available, such as brightness, contrast, backlight, etc, but I left them all at default. As far as brightness goes, this monitor can get fairly bright. In normal ambient room light, I keep the backlight turned to 10 (out of 50), and it is plenty bright already. In an office setting, I usually turn up backlight to around 30 or 40.And even though this is marketed as having HDR, this monitor does not get bright enough to take advantage of HDR. SDR is more than good enough with this monitor.Build quality: 4.5/5The monitor itself is very light and thus makes it very portable. The folder/portfolio case that it comes with is handy as well. I would hesitate carrying this around by itself, as it doesn't look like it withstand much stress. If pair with a laptop to provide it more rigidity in bag, it should be fine. The VESA mount option is also very useful.Note: my first unit that I received was defective, as it kept flickering upon turning on. However, customer support was very helpful and exchanged a new unit for me within a few days. The new monitor is working perfectly.Price: 5/5This monitor hits the sweet spot at ~$150, and between the 4 portable monitors I purchased on Amazon, it is probably the best quality monitor for the price. While there are slightly cheaper options, they're mostly lower resolution or smaller in size. And for the ones with similar specs, they're almost a full 50% more expensive for not much more features other than maybe higher frame rates. A lot of them are also not 16:10.Overall, I think this is a great monitor. Although I use it primarily for work, I would not hesitate to use it occasionally as a portable screen to watch some movies or play some games. I would highly recommend, and the customer support is great is well.
Darby
I love this new screen! The customer service is also amazing! I am excited to use for my new business!
Brian
Very portable, stand does not take up too much desk space (important as a consultant in packed conference rooms), crisp display.
Y. Cheng
Graph is sharp but it turns jumpy and black after 6 months. Short life!
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