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NEWSOUL products are designed by our experienced product expert and patented in the USA market.
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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
Easily Pleased Individual
Update:So, after reading my review below, Uperfect contacted me about my experience with the product. By this time, I had returned both the original and the replacement monitors.They offered a replacement monitor of a different model, and I accepted it. Honestly this monitor is not perfect either, but it's better than the 17" display, and I am genuinely impressed with the lenghts this company is willing to go for customer satisfaction.I'm giving five stars for an excellent company who will stand by their product, and no stars for the actual product. My original review regarding the product is below:The colors are terrible. I thought I had a bad unit at first, got a replacement shipped in and the second monitor was identically terrible. The product quality is consistent. Consistently bad.In my attached picture, this monitor is on the top right corner. Notice that the color red looks way more yellow than it should. It's not just red that's affected either: Blue looks like light blue, while green is also more pale and yellow than it should be. With an advertised 100% sRGB color rating, this is not good.That said, if you're willing to overlook the screen, everything else is pretty good.
Marleen Smith
The monitor works very well. I initially could not connect it via the USB-C ports. Their customer service was outstanding and determined that my computer was not Thunderbolt 3 compatible, which it needs to be to utilize the USB-C port. However, I am connecting it via HDMI and the monitor works perfectly. It is light weight, portable, has good color, and the smart case is very nice. I am extremely satisfied with this purchase and recommend it as a great portable monitor.
M.D. Williamson
works great. built in speaker is pretty terrible, but that's expected. VESA is 75x75, I believe the screw size needed is M2. While I use it as a 2nd/3rd monitor next to my 24" 1440p display, I spun up borderlands 3 for a few minutes to see how it looks. While I think the size is a little small to use for gaming primarily, it's clean enough to play games on casually. I can see it being handy if someone wants a clean portable monitor for a travel PC. be warned when turning off a pc that's connected to it, the default "no signal" screen is a BRIGHT shade of blue, but that turns off in a few seconds. overall, cannot recommend enough for the VESA, which as far as i am aware, no other monitors in this size/resolution range has.
Roland
I bought another product the Orion switch up for my Nintendo switch that thing was a disaster. This however is perfect charges my switch while I play has battery built in cam with wires and a case big screen. It's actually portable. Love it
TechUser
Initially all the Settings could be changed. Then I went back to adjust the brightness and contrast, but could no longer scroll to those settings. I returned it, since I could not change the Settings after about 5 min of use.
Cust101
I bought this monitor to go with my Raspberry Pi. You need a fully functioning screen to go with this card-deck sized computer. The monitor is HDMI-res and comes with a full array of cables. I particularly like the USB to USB-C cable for power. You need to find a power source, it feeds off USB power from your computer. Another appendage is the HDMI cable (mini HDMI on the monitor side) to full HDMI for the computer side. Monitor comes with a really cool wire-frame monitor stand that can position the screen at various angles. Handy to carry along. I'd rate this a buy.
Rudolph B. Marquis III
This portable monitor has been fantastic to use for the times im working from home. It's a great price and use compared to anything else in this price range and higher.It has built in speakers, a Full HMDI input, 2 USB c ports, a Volume knob and headphone jack.(take that iphone)As you can see from the pictures i've tested it out with various devices including my Steam deck (also shows its size to scale) My phone and a macbook air, all worked flawlessly with no issues, picture looks great and can be tuned in the monitor built in settings.The customer support has also been extremely positive so far and reaches out to you frequency to make sure you're satisfied
jie yao
For the value and what it offers, I think it is pretty good. The build quality is very good. If you are looking for a simple monitor that you can connect to your laptop for work or school, this one is the one you should choose.
DMReese
This 16" 2K Monitor is a great value and is feature rich. It includes a very versatile leatherette magnetic desktop case, east to use controls and a high quality image. A single toggle on the side gets you to all menu features and setting menus, very intuitive and fast settings.I like how light this is and how easily it is to connect. All the cables needed are included and the instructions do a good job outlining the settings and adjustments.Includes a nice 100mm VESA mounting holes on the back to allow any VESA bracket to be used.THe screen is bright, clear and has very good resolution. If there was a 6 star review I would rate it there.
Duchess
This monitor was just the right size for me and I love the 2560x1600 resolution. Color looks great to me and the speaker is okay. It comes with a magnetic case that is also a stand. It works okay but I needed something with more stability and adjustable angles. I contacted their customer service and they were able to answer and address all questions and concerns quickly. They also sent me a VESA stand that was exactly what I needed. Great product and exceptional customer service!
David F.
Received today. Nice crisp display. Easily connects to devices. Would be nice if the cables were about a foot longer, but otherwise seems to be a great product.
Dave
I work an office job that requires travel from time to time and I always found it to be very hard to be productive without my home 34 inch ultra wide monitor. While this is not quite as big, it’s the best thing I could ask for when I travel. It is compact, the feel of it is premium, it is light and packs away unnoticeable in my backpack. Being able to display and power the monitor using a single usb-c cable is great—I bought a mini 3 inch usb-c to usb-c cable connector which leaves virtually no cable tangling in your workspace. The brightness is far brighter than I had with other portable screens and the i enjoyed the breath of the other settings too (including a blue light reducer!) I also enjoy the screen cover—since it’s magnetically attached to the back of the monitor, you can move it up or down to reposition the monitor an additional 20-40 degrees. Lastly, the pen hole is surprisingly handy—I had my doubts that a single pen would be able to hold up the monitor, but it works like a charm!
dan kelly
Purchased two of them to extend display of MacBook Pro. Everything is aces except the Mac struggles to retain display placement configuration settings relative to main display. I’m pointing fingers at the Mac, but could be a firmware issue with the monitors. Either way, it’s a trivial matter
Darby
I love this new screen! The customer service is also amazing! I am excited to use for my new business!
Ronnie
Stong stand and made of metal with rubber heal.
HELTON OLIVEIRA
GREAT 2nd monitor for laptop specially if you want to use on travels.
Robert
This is a great little monitor, I’m using it mainly with my Switch and the video quality is amazing. I’m getting no input lag and that’s a must for me when it comes to gaming. Built in speakers have good audio but I play with headphones plugged in through the audio jack. It folds shut into a protective cover which is a nice plus for traveling. If you’re in the market for a cheap portable monitor that’s great for gaming, look no further.
Farrell Farahbod
Works great for me. It's a big monitor, and it supports all of the common inputs: USB-C, HDMI and Mini-DP. It also supports a VESA mount for when you don't need it to be portable.
Santiago Vallejo
I was not expecting to get a response when the power block failed about 3 months after the purchase, but they responded fast and sent to me a new one. Very good service
Clint
The customer service for this company is top notch, I had an issue and they made a huge difference, I would recommend this company if you have any issues!
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