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ABOUT US
Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
Ronnie
Stong stand and made of metal with rubber heal.
L. Mcelhiney
I spend a lot of my spare time evaluating single board computers (Raspberry PI. Banana Pi, Orange Pi, Odroid, Onion, Pine 64, etc.). I have tried various solutions: HD TVs in a hotel room, transporting an HD display in my luggage and even purchasing a small-screen HDTV locally. (Sometimes, I have had to use a 7" - 10" display which required the connection of a video driver card with an HDMI input. ) None of these have been an acceptable long-term solution.Recently I read the descriptions of a number of small-screen displays and monitors on Amazon and decided that this product would be worth a trial. According to the product description, this monitor appeared to have all the features of a full-sized desktop monitor, but in an incredibly compact form factor.The product arrived in a well-designed package, which included good protection for the monitor itself and space below for the MiniHDMI Cable, the MicroUSB Power Cable, Power Adapter and compact, adjustable, easel-like stand. (Also included, was a simple, but detailed, instruction pamphlet.)My first surprise when I removed the monitor was the weight of the unit. I had expected something light and flimsy, like the typical 7" touch screen displays which I had used before. Instead, this monitor is constructed within a sturdy aluminum frame. It is similar in size and shape to an iPad Mini, but without the weight of a battery.On the rear panel are mounting keyholes to allow for mounting flexibility. In addition, there are two ports for the built-in speakers. On the left edge, there are jacks for the MiniHDMI connection, 3.5mm Headphone output and MicroUSB Power input. On the right side, there are buttons for: Power On/Off; Menu; Down; Up and Exit. The onscreen menu layout is like that on any typical desktop monitor, so there is no need to learn a new process.In order to test the monitor, I connected it to the HDMI output port of an Odroid N2 SBC and applied power to both devices. Within a few seconds, the Odroid had booted to the Ubuntu MATE desktop in an HD format. The screen display was clear and bright and just like the 22" Dell HDMI monitor that was sitting on my desk. When I moved the mouse pointer arrow to the upper left corner to the MATE menu, there was no latency in terms of the display of the menus or submenus. I was mildly surprised by “key clicks" coming from the speakers, as I had no external speakers connected.Using this Newsoul monitor for the first time indicated to me that it should work properly with any HDMI source. There was no requirement to download a driver. There was no requirement to adjust any Linux parameter in the OS. It just works! I did check the various adjustments in the monitor menu, and they all seemed to work appropriately. (The Aspect Ratio defaults to HD, but 4 X 3 is also an option.)Overall, this monitor is built as though they had taken a full-sized HDMI monitor and somehow magically shrunk it down to 7"! I highly recommend it for size, performance and priceImage: Monitor showing Ubuntu MATE Desktop from Odroid N2 single board computer. (Standard keyboard)Update:For some reason, the display went into a dark mode (as though a screen saver had been triggered) after several days of use. I exchanged emails with the manufacturer as they tried to trouble shoot the issue. Finally, after about a week, their recommendation was to initiate a return/replacement with Amazon. The Amazon process was incredibly easy! I received an advance replacement within a few days and the physical return process was very simple.The replacement display has worked flawlessly!It is good to work with a manufacturer who takes responsibility for Customer Service with their products.
david hodgkin
Good product at a reasonable price..
ftype
I travel a lot for both work and leisure, and also work remote from both my own home and from my family's home so I've always used various travel monitors. Travel monitors over the years have gotten so much better and cheaper (started with a Lenovo 720p 14" over a decade ago), and I regularly kept upgrading since they're so handy to have. My last travel monitor (an Asus) broke due to my clumsiness so I was in the market for a new one. I was just going to buy another Asus when I noticed they have 17.3" travel monitor... which was extremely expensive because it was a ROG series gaming monitor (240hz, 3ms, other fancy features). I mainly just wanted something for work but the idea of having such a nice, large display for a travel monitor was temping. I almost pulled the trigger when I noticed a lot of off-brand 17.3" travel monitors which were plenty for what I needed (17.3" and 1080p) and I ultimately settled on this one.Initially, I was kind of surprised that there's no brand logo on it (and only noticed after received it that the stock pictures are the same- no brand logo) but honestly, I find that a plus because it's a sleek and clean design. I plugged it in, Windows recognized it immediately AFTER I used the right cable (there is both a USB C power/video cable and then a USB C power only cable) and into the right slow (again, there's a slot just for power and a slot for power/video input). My work laptop (Lenovo T480s) kept disconnecting it every now and then for a few seconds before reconnecting- I wasn't sure why but after I plugged in the additional cable for power, it stopped disconnecting. I figure it was my work laptop could not sufficiency power it so to test the theory, I tried it with my personal laptop (Lenovo Legion 6 Gen 5) and it worked fine with just the single video/power cable; I did not need the additional power cable. Overall, I'm very happy with the monitor for work. Visually, productivity software looks nice and clean on it, and playing some HD video, it was smooth, bright and with vibrant colors.I did not try it with anything else (HDMI) or try the other ports (micro-USB/headphone jack). It does have built in speakers, which is nice and they work decently well but aren't super loud.Just for fun, I had my Switch near by and decided to see if I could just plug the USB C cable to my Nintendo Switch and... nothing. So I plugged in the power cable and it worked! What a nice surprise, you can use this to play the Switch, just like you would a regular docked TV, as long as you can also feed it from a power supply. Metroid Dread looked and sounded good, I didn't notice any input lag or anything. Not sure if it works with all Switch models but I have the OLED model, I imagine it would work with the standard Switch too since the OLED Switch works with the standard Switch dock (Lite users are SOL). Bonus note: it even worked when I used my Anker battery bank to power it!Also included was a USB wall plug and a fold-around case, which doubled as the stand. The case/stand doesn't seem like it's going to be super protective nor does it really function as a great stand (can't angle it to anything other than the standard 45-degree angle). The case stand is probably my only knock on the product. It is VESA compatible too, which seems kind of pointless for a travel monitor but... yeah.
Chris Wadsworth
So all the photos of this case show a sleeve for putting phones and cords and such on the outside, this doesn't have anything like that. Additionally, if you get one and you have a laptop or portable monitor that's a 15 inch model, you're gonna have a hard time getting it unzipped. It took me 10 minutes to unzip it with a portable monitor in it. I'm returning this.
Logan Hund
The monitor is honestly kind of a steal considering the quality. It does everything it advertises but at a relatively fair price. One slight issue I had was its compatibility with 3rd party vesa monitor arm, but the customer service was really quick and efficient and resolved the issue in the end. Highly recommend.
Darby
I love this new screen! The customer service is also amazing! I am excited to use for my new business!
Kiara Dulay
Needed a case to protect a portable monitor. Protects the screen when the monitor is in your laptop bag.
dan kelly
Purchased two of them to extend display of MacBook Pro. Everything is aces except the Mac struggles to retain display placement configuration settings relative to main display. I’m pointing fingers at the Mac, but could be a firmware issue with the monitors. Either way, it’s a trivial matter
A. Morris
Exactly what I was looking for. Nice matte finish screen, low glare. Picture looks great. Touch function is only Ok, not on par with something like an iPad, but gets the job done. Mine had a minor flaw in the machined aluminum edge on the left side. Not major, but enough to catch the light and notice. I don’t mind, as this will get lots of use and abuse, so more little marks will come. Feels substantial, but not excessively heavy. I got it specifically to play games on an exercise bike and for the kids to use with the Nintendo switch on trips.
DMReese
Best laptop extra monitor I have found at a decent price. The colors and brightness of this display are excellent. Setup was a breeze, completely up and running in 10 minutes. Lots of menu options and straight forward connections that make setup and use a easy task. I took this with me to work off site at Starbucks and had more comments then I expected. I probably helped sell a few of these just in this one visit. The pictures do not do it justice, my iphone camera is great but the ambient light was a struggle to get a true quality picture.
TheEveryman
Did not come with mounting screws for the VESA mount. But their customer service directed me to the correct screws (which worked great) and refunded me my cost for them.
Matthew Liechty
This monitor is incredible value. I was a bit skeptical that it could have all the features it has for such a low price. But when I received it everything worked as expected. I use a Macbook Air 2020 M1 for work. I frequently travel and have to work from various locations. Because the screen on my Macboook is small, I thought a portable screen would be perfect to extend my screen real estate while working away from my home office. I love the 2k resolution because it creates more screen space for me to work on. On my Mac I did have to adjust the resolution (Displays -> Scaled) and select the toggle that's called something like, "Show all resolutions". Once I pressed that I was able to select the 2k resolution. With 2k, everything is pretty small (such as text), but it's easy to zoom in and adjust the windows / scale to the right size. Although apparently it's recommended to use the power cable separately while extending your screen, I was able to use the included USB-C to USB-C cable to power and display from my Macbook. Of course it drains your Macbook battery faster, but if your Macbook is plugged in, you should be able to simply connect the monitor into the laptop and not the wall. I'm not an expert or anything so I don't know if there are any downsides to this approach for things battery longevity, etc. But so far it's worked well for me.I also bought this screen to use to watch videos from my phone while traveling. I have a Samsung Galaxy S20 FE. Initially I attempted to connect my phone and it didn't work. My device just acted like it was charging the monitor or being charged by the monitor. It didn't recognize the display. I contacted support and received a response within a day. I was recommended a cable that they promised to reimburse me for. I ordered it (HDMI to USB-C video cable) and with it, my phone recognized the monitor as a display but the monitor was still blank. After some troubleshooting, I found out the problem was with my phone, not the monitor. My phone's USB-C port is damaged so it only communicates power not video. I plugged my younger Brother's Galaxy S20 into the monitor and it worked immediately with both cables (the included USB-C to USB-C and the separately ordered HDMI to USB-C). I told this to support and they still offered to pay for the ordered cable. Today they reimbursed me as promised. I've never had customer service this good.Just a couple things on how the monitor works with a phone plugged in. First, if you have a phone similar to mine, you definitely have to plug the monitor into the wall as well. My brother's phone's power output definitely was not powerful enough to power the monitor. Even if it did, I'm sure the phone would be drained very quickly. Much to my surprise, my brother's Samsung phone got the full 2k resolution on the monitor when mirroring the phone (Galaxy S20). Amazing how powerful phones are nowadays. Another thing I was originally concerned about was whether the display would work with protected content, aka HDCP. If the monitor and cable do not support HDCP, you cannot watch most Netflix, Hulu, etc. shows when mirroring or extending. I tested this and using the included USB-C to USB-C and the later provided USB-C to HDMI video cable, I was able to view protected content on the display, so I assume it supports HDCP. Amazing!A quick note on other features. As other reviews have said, the speakers are not very good quality. But that's not at all what I bought it for. My Macbook's speakers are good and it's easy to connect headphones to the sources device. So I didn't care that they didn't sound good. Also, some have complained about the magnetic foldable case/mount. It's true that the magnet isn't super strong, but it mainly stays mounted fine on a stable surface. No problems for me here.Essentially, the monitor does what I wanted to do, and very gracefully. Very happy with my purchase and unbeatable value for the price. I'm looking forward to using this during travel.
lior barak
it is the best for monitors like the arzopa dimentions ... not for laptops !
Nivek
I have purchased numerous monitors for my custom arcade machine, never quite happy but limited in size to 19 inches or less. Then I purchased this on a whim, and it is literally a game changer! Virtually the same viewable area as the 19 inch it replaced, but WOW the picture is great, refresh is great, and viewing angle is excellent in ALL directions. Build quality and packaging seem well beyond the price. Only negative is that it is a little dim, and colors are slightly muted. I am sure with some adjustment I could fix a bit, but frankly on balance the picture out of the box is really great and I am just leaving it alone.
EvilSalamander
The power cord and adapter both stopped working after just 2 weeks. I have never had a cord or adapter break so soon. Not even close. I can use a cord and adapter from one of my other devices, so at least the monitor itself isn't useless now, but it's very annoying to have them tied up the whole time I'm using the montitor.
T. S.
I have a Galaxy A52. If you do, too, you're out of luck: a connection to this screen isn't recognized by the Galaxy A series as anything but a charging cable. That's my phone's fault, but also this store's fault for not LISTING THE FEW PHONES THAT ARE LISTED IN THE MANUAL here. Wasting some people's time and our great civilization's shipping costs when the customer returns it. Otherwise, it's working fine as a second monitor for Windows.Also, what kind of touch screen doesn't support long press??Update: I GOT A NEW PHONE and it STILL doesn't work right because now that I have the screen mirroring capability, THIS SCREEN IS INCAPABLE OF RECOGNIZING MY PHONE IS IN PORTRAIT MODE AND APPROPRIATELY FLIPPING ITS OWN SCREEN. It has no capability to do so. This is for an S22 Ultra.There's not even touch capacity. It's just a phone screen turned sideways that I can only interact with via my phone.I actually feel a bit betrayed.
Stephanie Efrosman
Very happy with the product and customer service. The monitor is great for someone who works on-the-go such as myself! I did have an issue within the first few weeks of receiving the monitor (the screen cracked), however, the customer service was amazing and they immediately shipped me a replacement monitor. Very happy with the quick response!
Y. Cheng
Graph is sharp but it turns jumpy and black after 6 months. Short life!
Rudolph B. Marquis III
This portable monitor has been fantastic to use for the times im working from home. It's a great price and use compared to anything else in this price range and higher.It has built in speakers, a Full HMDI input, 2 USB c ports, a Volume knob and headphone jack.(take that iphone)As you can see from the pictures i've tested it out with various devices including my Steam deck (also shows its size to scale) My phone and a macbook air, all worked flawlessly with no issues, picture looks great and can be tuned in the monitor built in settings.The customer support has also been extremely positive so far and reaches out to you frequency to make sure you're satisfied
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