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Brand lntroduction
NEWSOUL is a brand focusing on portable displays, dedicated to providing customers with high-quality and cost-effective display products. NEWSOUL portable displays adopt cutting-edge optical technology to deliver outstanding visual effects with wider viewing angles and brighter colors. It also boasts advantages like portability, easy installation, and convenience for carrying, meeting the requirements of different scenarios, making it one of the best choices for business people.
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OUR PRODUCT
01/03
FAQ

All questions

Will brightness settings be saved when the monitor is completely disconnected and then reconnected again or do you have to set them every time it is p

Hi Eric, thanks for contacting us! As this monitor is 2k with 500 nits brightness, please add an extra power supply for the monitor, in that way you can save the brightness. My phone is HUAWEI MATE 30 PRO, its battery is very big and can save brightness settings via only one usb c to usb c cable. Hope you can understand. Please feel free to contact us via support@newsoul.store if you have any more questions.

is this a 7" or 15" monitor? The description says 15.6 but the screen size is listed as 7"? Which is it?

Hello, it's a 15.6" monitor. The system has not been changed, please forgive me.

Is it possible to use this as a Windows Monitor?

Yes, it is possible to use this as a Windows Monitor.

can this bt powered via microusb to use inside a PC for monitoring temp, clocks etc?

I have it running off micro usb putting out 5 volts, if that helps.

The 3 pdf files one this listing are corrupt. can you repost them or send me the 3 files please. the user guide, application guide and user manual

Hi Customer, we are really sorry for that! Please kindly contact us via support@newsoul.store, and we will send the files to you.

Audio was working through builtin speakers, but after adjusting the volume, it crackled and then no more audio. this is via hdmi on rpi4b. any ideas?

I did not have that problem. Been playing YouTube videos on mine. Check your HDMI cable, I have notice some are not made very well.

will this screen time out if my OS is left to never sleep? I ordered another screen that is turning off after 15 minutes

Hi, thanks for you contact. The monitor has only display functions. Generally, after connecting your computer, if your computer has been working, the monitor will also be working. It is recommended that you RESET the monitor in the OSD menu. If the problem still cannot be solved, please contact our email (support@newsoul.store). At your service anytime.

Do you sell a protective case for the 7" touchscreen

Hi Todd, sorry we do not have protective case for the 7" touchscreen, we have larger 10.1 inch protective case, if you need please contact us via support@newsoul.store

Does anyone make a rack mount kit for this display?

I have not found one yet but just started to CAD one out that I can 3D print. Check Thingiverse to see if anyone has made one.

Audio out?

Hi Edward, thanks for contacting us! The monitor has an 3.5mm headphone port and 2 speakers. Please feel free to contact us via support@newsoul.store if you have any more questions.

can i use drawing stylus pen for this monitor?

Depends on the stylus... It is a Touchscreen but not all stylus are tuned to screen sensor. You'll need to experiment. Stylus needs to mimick electrical properties of fingers. Samsung stylus are Samsung specific. Generic spongy flanged tips may work due to capacitive coupling properties that closely resemble human skin elec properties

Using the monitor with a desktop pc running windows 11. the touch function does not work. what do i need to do?

Hi Mstock, thanks for contacting us! Please kindly use the touch cable connect the monitor to your PC directly, in that way the touch function will work. Please feel free to contact us via support@newsoul.store if you still have problems.

Does this work with DeX, specifically the touch interface?

This is not a touch screen monitor

does it support pressure level sensing stylus pen? please help.. if it does, which pen is compatibie?

The monitor is capative touch screen. The pen is electronic conductive. So the pressure level sensing stylus pen doesn't work.

I want to mount this in my car dashboard what are the temperature ranges for this?

Don’t do it unless you plan to remove it out. It is a screen that will get warm over time and in direct sun you will probably eventually damage it.

What is the environment temperature rating for this product?

Hello, thanks for your question. Generally, operating temperature of the monitor is: 0 ~ 50 °C; the storage temperature is: -20 ~ 60 °C. If you have any other questions, you also can contact us by email (support@newsoul.store).

Matte (anti-glare) or glossy (glare) screen?

Hello, thanks for your question. The touchscreen portable monitor 15.6" is glossy screen. Adjust the color temperature to 6500 in the OSD menu, and the screen can be anti-glare. If you have any questions, you also can contact us by email (support@newsoul.store).

What cable is required to power this monitor from a usb-c?

Hello, thanks for your question. Sorry, you cannot use the computer's USB C port to power the monitor. The 15.6" touch monitor does not have a USB A/C port. But we have specially equipped it with an AC/DC power adapter. If you lose or damage the power adapter, please contact our by email (support@newsoul.store), and send your order number, then we will send you a replacement.

Does this screen have a glass screen? Does anyone know the hardness of the screen?

Hi Mark, thanks for contacting us! Yes, there have a glass screen, and the hardness of the screen is 6H. Please feel free to contact us via support@newsoul.store if there have any more questions with our products or service.

Was this supposed to come with a stand? I am having serious difficult using the touchscreen without the monitor falling over.

Mine came with a back cover that can be used but if you push too hard will fall so I purchased a separate tablet stand so that it doesn't fall down and cost less than $20.

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What Our Customers Say?
jie yao
For the value and what it offers, I think it is pretty good. The build quality is very good. If you are looking for a simple monitor that you can connect to your laptop for work or school, this one is the one you should choose.
Nick
This thing is a great IPS screen for something nice and portable. Super bright. Used on a work trip and easy to pack
Duchess
This monitor was exactly what I was looking for. I love the 2560x1600 resolution. Color is good and audio is okay. Customer service is great! I had a few questions and they were able to respond in a timely manner. The monitor also comes with a magnetic case that is also a stand. I use this primarily as a second screen to my laptop but I did try to connect to my mobile devices and it works also. It’s got all the connections I need and I don’t have to connect it to an external power supply.
Rey Lozano
I am so happy with this monitor. It was easy to set up. Super sleek so it can fit in my camera/video bag. The big plus factor is that it came with a protective case.
Chris Wadsworth
So all the photos of this case show a sleeve for putting phones and cords and such on the outside, this doesn't have anything like that. Additionally, if you get one and you have a laptop or portable monitor that's a 15 inch model, you're gonna have a hard time getting it unzipped. It took me 10 minutes to unzip it with a portable monitor in it. I'm returning this.
DMReese
This 16" 2K Monitor is a great value and is feature rich. It includes a very versatile leatherette magnetic desktop case, east to use controls and a high quality image. A single toggle on the side gets you to all menu features and setting menus, very intuitive and fast settings.I like how light this is and how easily it is to connect. All the cables needed are included and the instructions do a good job outlining the settings and adjustments.Includes a nice 100mm VESA mounting holes on the back to allow any VESA bracket to be used.THe screen is bright, clear and has very good resolution. If there was a 6 star review I would rate it there.
Nigel Jordan
Meets all expectations. Lightweight but strong enoungh to be thrown into the sleeve in the backpack (along with its protective case). I turned up the brightness and all is very sharp and crisp. not lag.Am using just the single usb -c cable to connect. Power, Signal, and even Touch all on the one cable.I was worried Id need to use the deticated power cable as for other items such as small usb 'optionally/non powered/powered' usb home docking station I have .. the computer battery will slowly drain. but with this screen. after 2 hours and both screens turned up bright computer battery is at 100%.So far really happy with the purchase. arrived fast I will be a great asset when on the road or working at co-op desks.
dan kelly
Purchased two of them to extend display of MacBook Pro. Everything is aces except the Mac struggles to retain display placement configuration settings relative to main display. I’m pointing fingers at the Mac, but could be a firmware issue with the monitors. Either way, it’s a trivial matter
Brian
Very portable, stand does not take up too much desk space (important as a consultant in packed conference rooms), crisp display.
Chris Lemon
Emphasis on the "little"; you're not gonna be using this screen for your main dev work, but for the right project (say, an Internet radio or alarm clock) it's perfect. The documentation is a little wanting, but that's true of just about anything Raspberry Pi, I'm afraid. (Specifically, more about how the touchscreen digitizer works would be welcome.) Overall, recommended!EDIT: This is no longer the same monitor I reviewed in 2019. These people are recycling their Amazon ASINs, which is a major no-no. Too bad, too, because what's currently there now looks pretty cool.
Erika Saxton
I used this once. It’s stopped working not even two weeks after buying it. Incredibly disappointed.
Laura T
I wanted to have a smaller work station at my dining room table so I can easily pack it up at the end of the day, so I bought this portable monitor, along with a keyboard and mouse and and stands for my monitor and laptop - all from Amazon.I don’t consider myself tech savvy, and I got it all out of the boxes and set up with my HP Elitebook in about 10-15 minutes. The monitor alone took a couple minutes. So easy.The monitor, is thin, light, great size and has a nice carrying case for travel. The color resolution is not the best, but good enough for my purposes. Speakers are nice if you need them.
Matthew Liechty
This monitor is incredible value. I was a bit skeptical that it could have all the features it has for such a low price. But when I received it everything worked as expected. I use a Macbook Air 2020 M1 for work. I frequently travel and have to work from various locations. Because the screen on my Macboook is small, I thought a portable screen would be perfect to extend my screen real estate while working away from my home office. I love the 2k resolution because it creates more screen space for me to work on. On my Mac I did have to adjust the resolution (Displays -> Scaled) and select the toggle that's called something like, "Show all resolutions". Once I pressed that I was able to select the 2k resolution. With 2k, everything is pretty small (such as text), but it's easy to zoom in and adjust the windows / scale to the right size. Although apparently it's recommended to use the power cable separately while extending your screen, I was able to use the included USB-C to USB-C cable to power and display from my Macbook. Of course it drains your Macbook battery faster, but if your Macbook is plugged in, you should be able to simply connect the monitor into the laptop and not the wall. I'm not an expert or anything so I don't know if there are any downsides to this approach for things battery longevity, etc. But so far it's worked well for me.I also bought this screen to use to watch videos from my phone while traveling. I have a Samsung Galaxy S20 FE. Initially I attempted to connect my phone and it didn't work. My device just acted like it was charging the monitor or being charged by the monitor. It didn't recognize the display. I contacted support and received a response within a day. I was recommended a cable that they promised to reimburse me for. I ordered it (HDMI to USB-C video cable) and with it, my phone recognized the monitor as a display but the monitor was still blank. After some troubleshooting, I found out the problem was with my phone, not the monitor. My phone's USB-C port is damaged so it only communicates power not video. I plugged my younger Brother's Galaxy S20 into the monitor and it worked immediately with both cables (the included USB-C to USB-C and the separately ordered HDMI to USB-C). I told this to support and they still offered to pay for the ordered cable. Today they reimbursed me as promised. I've never had customer service this good.Just a couple things on how the monitor works with a phone plugged in. First, if you have a phone similar to mine, you definitely have to plug the monitor into the wall as well. My brother's phone's power output definitely was not powerful enough to power the monitor. Even if it did, I'm sure the phone would be drained very quickly. Much to my surprise, my brother's Samsung phone got the full 2k resolution on the monitor when mirroring the phone (Galaxy S20). Amazing how powerful phones are nowadays. Another thing I was originally concerned about was whether the display would work with protected content, aka HDCP. If the monitor and cable do not support HDCP, you cannot watch most Netflix, Hulu, etc. shows when mirroring or extending. I tested this and using the included USB-C to USB-C and the later provided USB-C to HDMI video cable, I was able to view protected content on the display, so I assume it supports HDCP. Amazing!A quick note on other features. As other reviews have said, the speakers are not very good quality. But that's not at all what I bought it for. My Macbook's speakers are good and it's easy to connect headphones to the sources device. So I didn't care that they didn't sound good. Also, some have complained about the magnetic foldable case/mount. It's true that the magnet isn't super strong, but it mainly stays mounted fine on a stable surface. No problems for me here.Essentially, the monitor does what I wanted to do, and very gracefully. Very happy with my purchase and unbeatable value for the price. I'm looking forward to using this during travel.
Stephanie Efrosman
Very happy with the product and customer service. The monitor is great for someone who works on-the-go such as myself! I did have an issue within the first few weeks of receiving the monitor (the screen cracked), however, the customer service was amazing and they immediately shipped me a replacement monitor. Very happy with the quick response!
Mario C.
portable, durable, and good!
EvilSalamander
The power cord and adapter both stopped working after just 2 weeks. I have never had a cord or adapter break so soon. Not even close. I can use a cord and adapter from one of my other devices, so at least the monitor itself isn't useless now, but it's very annoying to have them tied up the whole time I'm using the montitor.
flightpath
This had a low quality screen. Lower than any old monitor I have had in the past 10 years. There is no possible way this is an IPS or HDR monitor. At full brightness, it is half as bright as a normal IPS monitor set at normal brightness level. The pixels are so low in quality you can actually see the pixel matrix, sort of like a grid on the screen. I don't recommend this product. I should have trusted the real reviews. Instead I got suckered by the obviously fake 5 star reviews.
Moe
It is a very good monitor.... I am very happy that I got it. The resolution is FHD. It is working perfectly with my Windows laptop. It came with a charger, two USB C cables, and HDMI cable. I just plugged the power cable and the HDMI cable in and monitor is working with no issues. Its HDMI port is a regular size. It has a micro USB port and it has power button, and two volume buttons. I am happy with this 17 inch monitor. Highly recommend.
Michael
This is a fabulous portable monitor that works perfect with a MacBook 16" M1 Max. Keep in mind that you have to power it and then send the power through the monitor to the computer. I tried to go power->Computer->Monitor and the brightness would only go to 85 before shutting itself off. Run Power->Monitor->Computer and it runs great.I did end up returning it but not because I didn't want to keep it. Unfortunately I have a hardside computer luggage that holds 4 computers and it was just too large to fit :-(Still, highly recommended.
JKirk
Pros:perfect size for portability without being to small.Comes with cords to connect several different types of devicesSeems pretty tough.Cons:Needs more selection of port types this only has 2 usb c and one mini hd slot (needs some older connection ports as well like hdmi and maybe usb 3.0. This change Would make it where I don’t have to change out my cord arsenal, or buy another adapter, just to use the thing.Screen cover/protector/case is pointless. And the instructions on how to use it are poorly written.Update: after a little further testing of this product I found it to have exceptional sound quality and it even has a built in kickstand for horizontal orientation. Furthermore, it also includes a cable adapter from hdmi to mini hd.Overall, great device and I would recommend it to a friend.
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